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Researcher profile

Subru Krishnan

Subru Krishnan contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
Distributed, Parallel, and Cluster ComputingMachine LearningArtificial IntelligenceDatabasesSoftware Engineering

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Published work

6 published item(s)

preprint2026arXiv

ENCO: Life-Cycle Management of Enterprise-Grade Copilots

Software engineers frequently grapple with the challenge of accessing disparate documentation and telemetry data, including TroubleShooting Guides (TSGs), incident reports, code repositories, and various internal tools developed by multiple stakeholders. While on-call duties are inevitable, incident resolution becomes even more daunting due to the obscurity of legacy sources and the pressures of strict time constraints. To enhance the efficiency of on-call engineers (OCEs) and streamline their daily workflows, we introduced DECO-a comprehensive framework for developing, deploying, and managing enterprise-grade copilots tailored to improve productivity in engineering routines. This paper details the design and implementation of the DECO framework, emphasizing its innovative NL2SearchQuery functionality and a lightweight agentic framework. These features support efficient and customized retrieval-augmented-generation (RAG) algorithms that not only extract relevant information from diverse sources but also select the most pertinent skills in response to user queries. This enables the addressing of complex technical questions and provides seamless, automated access to internal resources. Additionally, DECO incorporates a robust mechanism for converting unstructured incident logs into user-friendly, structured guides, effectively bridging the documentation gap. Since its launch in September 2023, ENCO has demonstrated its effectiveness through widespread adoption, enabling tens of thousands of interactions and engaging hundreds of monthly active users (MAU) across dozens of organizations within the company.

0 citations0 reviewsNo code linkedOpen access
preprint2026arXiv

GraphMind: From Operational Traces to Self-Evolving Workflow Automation

Complex operational workflows coordinating personnel, tools, and information are central to enterprise operations, yet end-to-end automation remains challenging due to extensive requirements for human inputs and the inability to adapt over time. We present GraphMind, an end-to-end system that constructs, executes, and evolves action-centric workflow graphs without human effort. The system operates in three phases. First, a scalable offline pipeline extracts structured workflow graphs from large volumes of human resolution traces, capturing problems, actions, and their causal relationships. Second, an online multi-agent traversal engine navigates the graph to dynamically construct and execute workflows, combining graph-guided retrieval with LLM-driven reasoning at each step. Third, Adaptive Traversal Reinforcement (ATR) reinforces successful traversal paths and decays stale elements. This closed-loop mechanism enables the graph to self-optimize and adapt to shifting operational conditions. GraphMind has been deployed across four production cloud database services for incident investigation. Evaluated on production data, the system substantially outperforms a Trace-RAG baseline in mitigation reach, groundedness, and diagnostic throughput, scoring 4.95/5 in blind expert review. The ATR layer provides further gains across all metrics, demonstrating that workflow graphs can learn and improve from execution-derived feedback.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Doppler: Automated SKU Recommendation in Migrating SQL Workloads to the Cloud

Selecting the optimal cloud target to migrate SQL estates from on-premises to the cloud remains a challenge. Current solutions are not only time-consuming and error-prone, requiring significant user input, but also fail to provide appropriate recommendations. We present Doppler, a scalable recommendation engine that provides right-sized Azure SQL Platform-as-a-Service (PaaS) recommendations without requiring access to sensitive customer data and queries. Doppler introduces a novel price-performance methodology that allows customers to get a personalized rank of relevant cloud targets solely based on low-level resource statistics, such as latency and memory usage. Doppler supplements this rank with internal knowledge of Azure customer behavior to help guide new migration customers towards one optimal target. Experimental results over a 9-month period from prospective and existing customers indicate that Doppler can identify optimal targets and adapt to changes in customer workloads. It has also found cost-saving opportunities among over-provisioned cloud customers, without compromising on capacity or other requirements. Doppler has been integrated and released in the Azure Data Migration Assistant v5.5, which receives hundreds of assessment requests daily.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Vamsa: Automated Provenance Tracking in Data Science Scripts

There has recently been a lot of ongoing research in the areas of fairness, bias and explainability of machine learning (ML) models due to the self-evident or regulatory requirements of various ML applications. We make the following observation: All of these approaches require a robust understanding of the relationship between ML models and the data used to train them. In this work, we introduce the ML provenance tracking problem: the fundamental idea is to automatically track which columns in a dataset have been used to derive the features/labels of an ML model. We discuss the challenges in capturing such information in the context of Python, the most common language used by data scientists. We then present Vamsa, a modular system that extracts provenance from Python scripts without requiring any changes to the users' code. Using 26K real data science scripts, we verify the effectiveness of Vamsa in terms of coverage, and performance. We also evaluate Vamsa's accuracy on a smaller subset of manually labeled data. Our analysis shows that Vamsa's precision and recall range from 90.4% to 99.1% and its latency is in the order of milliseconds for average size scripts. Drawing from our experience in deploying ML models in production, we also present an example in which Vamsa helps automatically identify models that are affected by data corruption issues.

0 citations0 reviewsNo code linkedOpen access
preprint2019arXiv

Cloudy with high chance of DBMS: A 10-year prediction for Enterprise-Grade ML

Machine learning (ML) has proven itself in high-value web applications such as search ranking and is emerging as a powerful tool in a much broader range of enterprise scenarios including voice recognition and conversational understanding for customer support, autotuning for videoconferencing, intelligent feedback loops in large-scale sysops, manufacturing and autonomous vehicle management, complex financial predictions, just to name a few. Meanwhile, as the value of data is increasingly recognized and monetized, concerns about securing valuable data and risks to individual privacy have been growing. Consequently, rigorous data management has emerged as a key requirement in enterprise settings. How will these trends (ML growing popularity, and stricter data governance) intersect? What are the unmet requirements for applying ML in enterprise settings? What are the technical challenges for the DB community to solve? In this paper, we present our vision of how ML and database systems are likely to come together, and early steps we take towards making this vision a reality.

0 citations0 reviewsNo code linkedOpen access
preprint2019arXiv

Griffon: Reasoning about Job Anomalies with Unlabeled Data in Cloud-based Platforms

Microsoft's internal big data analytics platform is comprised of hundreds of thousands of machines, serving over half a million jobs daily, from thousands of users. The majority of these jobs are recurring and are crucial for the company's operation. Although administrators spend significant effort tuning system performance, some jobs inevitably experience slowdowns, i.e., their execution time degrades over previous runs. Currently, the investigation of such slowdowns is a labor-intensive and error-prone process, which costs Microsoft significant human and machine resources, and negatively impacts several lines of businesses. In this work, we present Griffin, a system we built and have deployed in production last year to automatically discover the root cause of job slowdowns. Existing solutions either rely on labeled data (i.e., resolved incidents with labeled reasons for job slowdowns), which is in most cases non-existent or non-trivial to acquire, or on time-series analysis of individual metrics that do not target specific jobs holistically. In contrast, in Griffin we cast the problem to a corresponding regression one that predicts the runtime of a job, and show how the relative contributions of the features used to train our interpretable model can be exploited to rank the potential causes of job slowdowns. Evaluated over historical incidents, we show that Griffin discovers slowdown causes that are consistent with the ones validated by domain-expert engineers, in a fraction of the time required by them.

0 citations0 reviewsNo code linkedOpen access