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Researcher profile

Luca Belli

Luca Belli contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
cs.CYMachine LearningInformation RetrievalSocial and Information NetworksApplicationsArtificial IntelligenceComputation and LanguageEmerging Technologies

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Published work

6 published item(s)

preprint2026arXiv

VERA-MH: Validation of Ethical and Responsible AI in Mental Health

Chatbot usage has increased, including in fields for which they were never developed for--notably mental health support. To that end, we introduce Validations of Ethical and Responsible AI in Mental Health (VERA-MH), a novel clinically-validated evaluation for safety of chatbots in the context of mental health support. The first iteration of VERA-MH focuses on Suicidal Ideation (SI) risks, by assessing how well chatbots can responds to users that might be in crisis. VERA-MH is comprised of three steps: conversation simulation, conversation judging and model rating. First, to simulate conversations with the chatbot under evaluation, another chatbot is tasked with role-playing users based on specific personas. Such user personas have been developed under clinical guidance, to make sure that, among others, multiple risk factors, demographic characteristics and disclosure factors were represented. In the judging step, a second support model is used as an LLM-as-a-Judge, together with a clinically-developed rubric. The rubric is structured as a flow, with a single Yes/No question asked each time, to improve answers' consistency and highlight models' failure modes. In the last stage, results of each conversation are aggregated to present the final evaluation of the chatbot. Together with the framework, we present the result of the evaluations for four leading LLM providers.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Causal Inference Struggles with Agency on Online Platforms

Online platforms regularly conduct randomized experiments to understand how changes to the platform causally affect various outcomes of interest. However, experimentation on online platforms has been criticized for having, among other issues, a lack of meaningful oversight and user consent. As platforms give users greater agency, it becomes possible to conduct observational studies in which users self-select into the treatment of interest as an alternative to experiments in which the platform controls whether the user receives treatment or not. In this paper, we conduct four large-scale within-study comparisons on Twitter aimed at assessing the effectiveness of observational studies derived from user self-selection on online platforms. In a within-study comparison, treatment effects from an observational study are assessed based on how effectively they replicate results from a randomized experiment with the same target population. We test the naive difference in group means estimator, exact matching, regression adjustment, and inverse probability of treatment weighting while controlling for plausible confounding variables. In all cases, all observational estimates perform poorly at recovering the ground-truth estimate from the analogous randomized experiments. In all cases except one, the observational estimates have the opposite sign of the randomized estimate. Our results suggest that observational studies derived from user self-selection are a poor alternative to randomized experimentation on online platforms. In discussing our results, we postulate a "Catch-22" that suggests that the success of causal inference in these settings may be at odds with the original motivations for providing users with greater agency.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Measuring Disparate Outcomes of Content Recommendation Algorithms with Distributional Inequality Metrics

The harmful impacts of algorithmic decision systems have recently come into focus, with many examples of systems such as machine learning (ML) models amplifying existing societal biases. Most metrics attempting to quantify disparities resulting from ML algorithms focus on differences between groups, dividing users based on demographic identities and comparing model performance or overall outcomes between these groups. However, in industry settings, such information is often not available, and inferring these characteristics carries its own risks and biases. Moreover, typical metrics that focus on a single classifier's output ignore the complex network of systems that produce outcomes in real-world settings. In this paper, we evaluate a set of metrics originating from economics, distributional inequality metrics, and their ability to measure disparities in content exposure in a production recommendation system, the Twitter algorithmic timeline. We define desirable criteria for metrics to be used in an operational setting, specifically by ML practitioners. We characterize different types of engagement with content on Twitter using these metrics, and use these results to evaluate the metrics with respect to the desired criteria. We show that we can use these metrics to identify content suggestion algorithms that contribute more strongly to skewed outcomes between users. Overall, we conclude that these metrics can be useful tools for understanding disparate outcomes in online social networks.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Random Isn't Always Fair: Candidate Set Imbalance and Exposure Inequality in Recommender Systems

Traditionally, recommender systems operate by returning a user a set of items, ranked in order of estimated relevance to that user. In recent years, methods relying on stochastic ordering have been developed to create "fairer" rankings that reduce inequality in who or what is shown to users. Complete randomization -- ordering candidate items randomly, independent of estimated relevance -- is largely considered a baseline procedure that results in the most equal distribution of exposure. In industry settings, recommender systems often operate via a two-step process in which candidate items are first produced using computationally inexpensive methods and then a full ranking model is applied only to those candidates. In this paper, we consider the effects of inequality at the first step and show that, paradoxically, complete randomization at the second step can result in a higher degree of inequality relative to deterministic ordering of items by estimated relevance scores. In light of this observation, we then propose a simple post-processing algorithm in pursuit of reducing exposure inequality that works both when candidate sets have a high level of imbalance and when they do not. The efficacy of our method is illustrated on both simulated data and a common benchmark data set used in studying fairness in recommender systems.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

Algorithmic Amplification of Politics on Twitter

Content on Twitter's home timeline is selected and ordered by personalization algorithms. By consistently ranking certain content higher, these algorithms may amplify some messages while reducing the visibility of others. There's been intense public and scholarly debate about the possibility that some political groups benefit more from algorithmic amplification than others. We provide quantitative evidence from a long-running, massive-scale randomized experiment on the Twitter platform that committed a randomized control group including nearly 2M daily active accounts to a reverse-chronological content feed free of algorithmic personalization. We present two sets of findings. First, we studied Tweets by elected legislators from major political parties in 7 countries. Our results reveal a remarkably consistent trend: In 6 out of 7 countries studied, the mainstream political right enjoys higher algorithmic amplification than the mainstream political left. Consistent with this overall trend, our second set of findings studying the U.S. media landscape revealed that algorithmic amplification favours right-leaning news sources. We further looked at whether algorithms amplify far-left and far-right political groups more than moderate ones: contrary to prevailing public belief, we did not find evidence to support this hypothesis. We hope our findings will contribute to an evidence-based debate on the role personalization algorithms play in shaping political content consumption.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Assessing Demographic Bias in Named Entity Recognition

Named Entity Recognition (NER) is often the first step towards automated Knowledge Base (KB) generation from raw text. In this work, we assess the bias in various Named Entity Recognition (NER) systems for English across different demographic groups with synthetically generated corpora. Our analysis reveals that models perform better at identifying names from specific demographic groups across two datasets. We also identify that debiased embeddings do not help in resolving this issue. Finally, we observe that character-based contextualized word representation models such as ELMo results in the least bias across demographics. Our work can shed light on potential biases in automated KB generation due to systematic exclusion of named entities belonging to certain demographics.

0 citations0 reviewsNo code linkedOpen access