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Researcher profile

Filippo Menczer

Filippo Menczer contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
Social and Information Networkscs.CYphysics.soc-phArtificial IntelligenceComputation and LanguageMachine Learning

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Published work

13 published item(s)

preprint2026arXiv

PluRule: A Benchmark for Moderating Pluralistic Communities on Social Media

Social media are shifting towards pluralism -- community-governed platforms where groups define their own norms. What violates rules in one community may be perfectly acceptable in another. Can AI models help moderate such pluralistic communities? We formalize the task as a multiple-choice problem, mirroring how human moderators operate in the real world: given a comment and its surrounding context, identify which specific rule, if any, is violated. We introduce PluRule, a multimodal, multilingual benchmark for detecting 13,371 rule violations across 1,989 Reddit communities spanning 2,885 rules in 9 languages. Using this benchmark, we show that state-of-the-art vision-language models struggle significantly: even GPT-5.2 with high reasoning performs only slightly better than a trivial baseline. We also find that bigger models and increased context provide marginal gains, and universal rules like civility and self-promotion are easier to detect. Our results show that moderation of pluralistic communities on social media is a fundamental challenge for language models. Our code and benchmark are publicly available.

0 citations0 reviewsNo code linkedOpen access
preprint2023arXiv

Social Bots: Detection and Challenges

While social media are a key source of data for computational social science, their ease of manipulation by malicious actors threatens the integrity of online information exchanges and their analysis. In this Chapter, we focus on malicious social bots, a prominent vehicle for such manipulation. We start by discussing recent studies about the presence and actions of social bots in various online discussions to show their real-world implications and the need for detection methods. Then we discuss the challenges of bot detection methods and use Botometer, a publicly available bot detection tool, as a case study to describe recent developments in this area. We close with a practical guide on how to handle social bots in social media research.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Botometer 101: Social bot practicum for computational social scientists

Social bots have become an important component of online social media. Deceptive bots, in particular, can manipulate online discussions of important issues ranging from elections to public health, threatening the constructive exchange of information. Their ubiquity makes them an interesting research subject and requires researchers to properly handle them when conducting studies using social media data. Therefore, it is important for researchers to gain access to bot detection tools that are reliable and easy to use. This paper aims to provide an introductory tutorial of Botometer, a public tool for bot detection on Twitter, for readers who are new to this topic and may not be familiar with programming and machine learning. We introduce how Botometer works, the different ways users can access it, and present a case study as a demonstration. Readers can use the case study code as a template for their own research. We also discuss recommended practice for using Botometer.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Can crowdsourcing rescue the social marketplace of ideas?

Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and preliminary analysis of Twitter's Birdwatch data. While our analysis generally supports a community-based approach to content moderation, it also warns against potential pitfalls, particularly when the implementation of the new infrastructure focuses on crowd-based "validation" rather than "collaboration." We call for multidisciplinary research utilizing methods from complex systems studies, behavioural sociology, and computational social science to advance the research on crowd-based content moderation.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Manipulating Twitter Through Deletions

Research into influence campaigns on Twitter has mostly relied on identifying malicious activities from tweets obtained via public APIs. These APIs provide access to public tweets that have not been deleted. However, bad actors can delete content strategically to manipulate the system. Unfortunately, estimates based on publicly available Twitter data underestimate the true deletion volume. Here, we provide the first exhaustive, large-scale analysis of anomalous deletion patterns involving more than a billion deletions by over 11 million accounts. We find that a small fraction of accounts delete a large number of tweets daily. We also uncover two abusive behaviors that exploit deletions. First, limits on tweet volume are circumvented, allowing certain accounts to flood the network with over 26 thousand daily tweets. Second, coordinated networks of accounts engage in repetitive likes and unlikes of content that is eventually deleted, which can manipulate ranking algorithms. These kinds of abuse can be exploited to amplify content and inflate popularity, while evading detection. Our study provides platforms and researchers with new methods for identifying social media abuse.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Online misinformation is linked to early COVID-19 vaccination hesitancy and refusal

Widespread uptake of vaccines is necessary to achieve herd immunity. However, uptake rates have varied across U.S. states during the first six months of the COVID-19 vaccination program. Misbeliefs may play an important role in vaccine hesitancy, and there is a need to understand relationships between misinformation, beliefs, behaviors, and health outcomes. Here we investigate the extent to which COVID-19 vaccination rates and vaccine hesitancy are associated with levels of online misinformation about vaccines. We also look for evidence of directionality from online misinformation to vaccine hesitancy. We find a negative relationship between misinformation and vaccination uptake rates. Online misinformation is also correlated with vaccine hesitancy rates taken from survey data. Associations between vaccine outcomes and misinformation remain significant when accounting for political as well as demographic and socioeconomic factors. While vaccine hesitancy is strongly associated with Republican vote share, we observe that the effect of online misinformation on hesitancy is strongest across Democratic rather than Republican counties. Granger causality analysis shows evidence for a directional relationship from online misinformation to vaccine hesitancy. Our results support a need for interventions that address misbeliefs, allowing individuals to make better-informed health decisions.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

Right and left, partisanship predicts (asymmetric) vulnerability to misinformation

We analyze the relationship between partisanship, echo chambers, and vulnerability to online misinformation by studying news sharing behavior on Twitter. While our results confirm prior findings that online misinformation sharing is strongly correlated with right-leaning partisanship, we also uncover a similar, though weaker trend among left-leaning users. Because of the correlation between a user's partisanship and their position within a partisan echo chamber, these types of influence are confounded. To disentangle their effects, we perform a regression analysis and find that vulnerability to misinformation is most strongly influenced by partisanship for both left- and right-leaning users.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Exposure to Social Engagement Metrics Increases Vulnerability to Misinformation

News feeds in virtually all social media platforms include engagement metrics, such as the number of times each post is liked and shared. We find that exposure to these social engagement signals increases the vulnerability of users to misinformation. This finding has important implications for the design of social media interactions in the misinformation age. To reduce the spread of misinformation, we call for technology platforms to rethink the display of social engagement metrics. Further research is needed to investigate whether and how engagement metrics can be presented without amplifying the spread of low-credibility information.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

How Twitter Data Sampling Biases U.S. Voter Behavior Characterizations

Online social media are key platforms for the public to discuss political issues. As a result, researchers have used data from these platforms to analyze public opinions and forecast election results. Recent studies reveal the existence of inauthentic actors such as malicious social bots and trolls, suggesting that not every message is a genuine expression from a legitimate user. However, the prevalence of inauthentic activities in social data streams is still unclear, making it difficult to gauge biases of analyses based on such data. In this paper, we aim to close this gap using Twitter data from the 2018 U.S. midterm elections. Hyperactive accounts are over-represented in volume samples. We compare their characteristics with those of randomly sampled accounts and self-identified voters using a fast and low-cost heuristic. We show that hyperactive accounts are more likely to exhibit various suspicious behaviors and share low-credibility information compared to likely voters. Random accounts are more similar to likely voters, although they have slightly higher chances to display suspicious behaviors. Our work provides insights into biased voter characterizations when using online observations, underlining the importance of accounting for inauthentic actors in studies of political issues based on social media data.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Unveiling Coordinated Groups Behind White Helmets Disinformation

Propaganda, disinformation, manipulation, and polarization are the modern illnesses of a society increasingly dependent on social media as a source of news. In this paper, we explore the disinformation campaign, sponsored by Russia and allies, against the Syria Civil Defense (a.k.a. the White Helmets). We unveil coordinated groups using automatic retweets and content duplication to promote narratives and/or accounts. The results also reveal distinct promoting strategies, ranging from the small groups sharing the exact same text repeatedly, to complex "news website factories" where dozens of accounts synchronously spread the same news from multiple sites.

0 citations0 reviewsNo code linkedOpen access
preprint2019arXiv

Bot Electioneering Volume: Visualizing Social Bot Activity During Elections

It has been widely recognized that automated bots may have a significant impact on the outcomes of national events. It is important to raise public awareness about the threat of bots on social media during these important events, such as the 2018 US midterm election. To this end, we deployed a web application to help the public explore the activities of likely bots on Twitter on a daily basis. The application, called Bot Electioneering Volume (BEV), reports on the level of likely bot activities and visualizes the topics targeted by them. With this paper we release our code base for the BEV framework, with the goal of facilitating future efforts to combat malicious bots on social media.

0 citations0 reviewsNo code linkedOpen access
preprint2019arXiv

Scalable and Generalizable Social Bot Detection through Data Selection

Efficient and reliable social bot classification is crucial for detecting information manipulation on social media. Despite rapid development, state-of-the-art bot detection models still face generalization and scalability challenges, which greatly limit their applications. In this paper we propose a framework that uses minimal account metadata, enabling efficient analysis that scales up to handle the full stream of public tweets of Twitter in real time. To ensure model accuracy, we build a rich collection of labeled datasets for training and validation. We deploy a strict validation system so that model performance on unseen datasets is also optimized, in addition to traditional cross-validation. We find that strategically selecting a subset of training data yields better model accuracy and generalization than exhaustively training on all available data. Thanks to the simplicity of the proposed model, its logic can be interpreted to provide insights into social bot characteristics.

0 citations0 reviewsNo code linkedOpen access
preprint2015arXiv

Computational fact checking from knowledge networks

Traditional fact checking by expert journalists cannot keep up with the enormous volume of information that is now generated online. Computational fact checking may significantly enhance our ability to evaluate the veracity of dubious information. Here we show that the complexities of human fact checking can be approximated quite well by finding the shortest path between concept nodes under properly defined semantic proximity metrics on knowledge graphs. Framed as a network problem this approach is feasible with efficient computational techniques. We evaluate this approach by examining tens of thousands of claims related to history, entertainment, geography, and biographical information using a public knowledge graph extracted from Wikipedia. Statements independently known to be true consistently receive higher support via our method than do false ones. These findings represent a significant step toward scalable computational fact-checking methods that may one day mitigate the spread of harmful misinformation.

0 citations0 reviewsNo code linkedOpen access