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Feng Hong

Feng Hong contributes to research discovery and scholarly infrastructure.

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Computation and Language Machine Learning Artificial Intelligence eess.SP

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preprint2026arXiv

Higher Satisfaction, Lower Cost: A Technical Report on How LLMs Revolutionize Meituan's Intelligent Interaction Systems

Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction systems to deliver efficient, personalized, and 24/7 support. In practice, intelligent interaction systems encounter several challenges: (1) Constructing high-quality data for cold-start training is difficult, hindering self-evolution and raising labor costs. (2) Multi-turn dialogue performance remains suboptimal due to inadequate intent understanding, rule compliance, and solution extraction. (3) Frequent evolution of business rules affects system operability and transferability, constraining low-cost expansion and adaptability. (4) Reliance on a single LLM is insufficient in complex scenarios, where the absence of multi-agent frameworks and effective collaboration undermines process completeness and service quality. (5) The open-domain nature of multi-turn dialogues, lacking unified golden answers, hampers quantitative evaluation and continuous optimization. To address these challenges, we introduce WOWService, an intelligent interaction system tailored for industrial applications. With the integration of LLMs and multi-agent architectures, WOWService enables autonomous task management and collaborative problem-solving. Specifically, WOWService focuses on core modules including data construction, general capability enhancement, business scenario adaptation, multi-agent coordination, and automated evaluation. Currently, WOWService is deployed on the Meituan App, achieving significant gains in key metrics, e.g., User Satisfaction Metric 1 (USM 1) -27.53% and User Satisfaction Metric 2 (USM 2) +25.51%, demonstrating its effectiveness in capturing user needs and advancing personalized service.

preprint2026arXiv

Roll Out and Roll Back: Diffusion LLMs are Their Own Efficiency Teachers

Diffusion Large Language Models (DLLMs) promise fast parallel generation, yet open-source DLLMs still face a severe quality-speed trade-off: accelerating decoding by revealing multiple tokens often causes substantial quality degradation. We attribute this dilemma to a train-inference mismatch amplified by irreversible decoding. While training reconstructs tokens from randomly corrupted states, efficient inference requires an adaptive denoising order, where easier tokens are revealed earlier and context-dependent ones are deferred. This view motivates two complementary methods: an inference-time method that makes parallel decoding revokable, and a training-time extension that distills the reliable order exposed by this revokable process. Accordingly, we first propose Wide-In, Narrow-Out (WINO), a training-free decoding algorithm that enables revokable parallel generation. WINO aggressively drafts multiple tokens, verifies generated tokens with enriched global context, and re-masks unreliable ones for later refinement. Building on this discovered order, we further introduce WINO+, which injects the verified denoising trajectories produced by WINO into model parameters, aligning training with efficient inference. Experiments on LLaDA and MMaDA show that WINO improves both quality and efficiency, while WINO+ further strengthens this progression. On GSM8K, WINO improves accuracy from 73.24% to 75.82% with a 6.10x step reduction, and WINO+ further achieves 76.58% with a 6.83x reduction. On Flickr30K, WINO+ reaches a 16.22x step reduction with improved CIDEr. These results demonstrate that DLLMs can serve as their own efficiency teachers by first discovering reliable denoising orders through revokable decoding and then learning to follow them for faster generation. Code is available at https://github.com/Feng-Hong/WINO-DLLM/tree/WINO-plus.

preprint2026arXiv

Unlocking air traffic flow prediction through microscopic aircraft-state modeling

Short-term air traffic flow prediction in terminal airspace is essential for proactive air traffic management. Existing approaches predominantly model traffic flow as aggregated time series, despite traffic dynamics being governed by aircraft states and interactions in continuous airspace. Such aggregation obscures fine-grained information including aircraft kinematics, boundary interactions, and control intent. Here we present AeroSense, a state-to-flow modeling framework that predicts future traffic flow directly from instantaneous airspace situations represented as dynamic sets of aircraft states derived from ADS-B trajectories. By establishing an end-to-end mapping from microscopic aircraft states to future regional traffic flow, AeroSense preserves aircraft-level dynamics while naturally accommodating varying traffic density without relying on historical look-back windows. Experiments on a large-scale real-world dataset show that AeroSense consistently improves predictive accuracy over aggregation-based forecasting approaches, particularly during high-density traffic periods. These findings suggest that instantaneous airspace situations provide an effective alternative to conventional time-series-based traffic forecasting paradigms.

preprint2020arXiv

Personalized Deep Learning for Ventricular Arrhythmias Detection on Medical IoT Systems

Life-threatening ventricular arrhythmias (VA) are the leading cause of sudden cardiac death (SCD), which is the most significant cause of natural death in the US. The implantable cardioverter defibrillator (ICD) is a small device implanted to patients under high risk of SCD as a preventive treatment. The ICD continuously monitors the intracardiac rhythm and delivers shock when detecting the life-threatening VA. Traditional methods detect VA by setting criteria on the detected rhythm. However, those methods suffer from a high inappropriate shock rate and require a regular follow-up to optimize criteria parameters for each ICD recipient. To ameliorate the challenges, we propose the personalized computing framework for deep learning based VA detection on medical IoT systems. The system consists of intracardiac and surface rhythm monitors, and the cloud platform for data uploading, diagnosis, and CNN model personalization. We equip the system with real-time inference on both intracardiac and surface rhythm monitors. To improve the detection accuracy, we enable the monitors to detect VA collaboratively by proposing the cooperative inference. We also introduce the CNN personalization for each patient based on the computing framework to tackle the unlabeled and limited rhythm data problem. When compared with the traditional detection algorithm, the proposed method achieves comparable accuracy on VA rhythm detection and 6.6% reduction in inappropriate shock rate, while the average inference latency is kept at 71ms.

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