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Researcher profile

Craig Boutilier

Craig Boutilier contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
Machine LearningArtificial IntelligenceComputation and LanguageComputational Engineering, Finance, and ScienceInformation Retrieval

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Published work

14 published item(s)

preprint2026arXiv

Controllable User Simulation

Using offline datasets to evaluate conversational agents often fails to cover rare scenarios or to support testing new policies. This has motivated the use of controllable user simulators for targeted, counterfactual evaluation, typically implemented by prompting or fine-tuning large language models. In this work, we formalize controllable simulation as a causal inference problem. By bridging natural language evaluation with off-policy evaluation methodology, we show that the standard practice of training simulators via supervised fine-tuning on post-hoc trajectory labels yields a structurally biased model. Specifically, these labels are inextricably coupled to the data-generating behavior policy, injecting a look-ahead bias that breaks causal consistency. Furthermore, we prove that under policy shift this failure causes the variance of evaluation metrics to explode geometrically, a phenomenon we term controllability collapse. To restore causal consistency, we establish theoretical conditions for accurate simulation and propose practical training mitigations: a priori controls, step-wise dynamic controls, and direct policy-conditioned learning. Empirical evaluation confirms that while standard global controls distort conversational distributions and collapse behavioral diversity, our causally grounded simulators eliminate look-ahead bias, preserve natural variance, and exhibit robust zero-shot generalization to unseen agent behaviors.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

A Mixture-of-Expert Approach to RL-based Dialogue Management

Despite recent advancements in language models (LMs), their application to dialogue management (DM) problems and ability to carry on rich conversations remain a challenge. We use reinforcement learning (RL) to develop a dialogue agent that avoids being short-sighted (outputting generic utterances) and maximizes overall user satisfaction. Most existing RL approaches to DM train the agent at the word-level, and thus, have to deal with a combinatorially complex action space even for a medium-size vocabulary. As a result, they struggle to produce a successful and engaging dialogue even if they are warm-started with a pre-trained LM. To address this issue, we develop a RL-based DM using a novel mixture of expert language model (MoE-LM) that consists of (i) a LM capable of learning diverse semantics for conversation histories, (ii) a number of {\em specialized} LMs (or experts) capable of generating utterances corresponding to a particular attribute or personality, and (iii) a RL-based DM that performs dialogue planning with the utterances generated by the experts. Our MoE approach provides greater flexibility to generate sensible utterances with different intents and allows RL to focus on conversational-level DM. We compare it with SOTA baselines on open-domain dialogues and demonstrate its effectiveness both in terms of the diversity and sensibility of the generated utterances and the overall DM performance.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Dynamic Planning in Open-Ended Dialogue using Reinforcement Learning

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild" remains a formidable challenge. In this work we develop a real-time, open-ended dialogue system that uses reinforcement learning (RL) to power a bot's conversational skill at scale. Our work pairs the succinct embedding of the conversation state generated using SOTA (supervised) language models with RL techniques that are particularly suited to a dynamic action space that changes as the conversation progresses. Trained using crowd-sourced data, our novel system is able to substantially exceeds the (strong) baseline supervised model with respect to several metrics of interest in a live experiment with real users of the Google Assistant.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

IMO$^3$: Interactive Multi-Objective Off-Policy Optimization

Most real-world optimization problems have multiple objectives. A system designer needs to find a policy that trades off these objectives to reach a desired operating point. This problem has been studied extensively in the setting of known objective functions. We consider a more practical but challenging setting of unknown objective functions. In industry, this problem is mostly approached with online A/B testing, which is often costly and inefficient. As an alternative, we propose interactive multi-objective off-policy optimization (IMO$^3$). The key idea in our approach is to interact with a system designer using policies evaluated in an off-policy fashion to uncover which policy maximizes her unknown utility function. We theoretically show that IMO$^3$ identifies a near-optimal policy with high probability, depending on the amount of feedback from the designer and training data for off-policy estimation. We demonstrate its effectiveness empirically on multiple multi-objective optimization problems.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Thompson Sampling with a Mixture Prior

We study Thompson sampling (TS) in online decision making, where the uncertain environment is sampled from a mixture distribution. This is relevant in multi-task learning, where a learning agent faces different classes of problems. We incorporate this structure in a natural way by initializing TS with a mixture prior, and call the resulting algorithm MixTS. To analyze MixTS, we develop a novel and general proof technique for analyzing the concentration of mixture distributions. We use it to prove Bayes regret bounds for MixTS in both linear bandits and finite-horizon reinforcement learning. Our bounds capture the structure of the prior, depend on the number of mixture components and their widths. We also demonstrate the empirical effectiveness of MixTS in synthetic and real-world experiments.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

Meta-Learning Bandit Policies by Gradient Ascent

Most bandit policies are designed to either minimize regret in any problem instance, making very few assumptions about the underlying environment, or in a Bayesian sense, assuming a prior distribution over environment parameters. The former are often too conservative in practical settings, while the latter require assumptions that are hard to verify in practice. We study bandit problems that fall between these two extremes, where the learning agent has access to sampled bandit instances from an unknown prior distribution $\mathcal{P}$ and aims to achieve high reward on average over the bandit instances drawn from $\mathcal{P}$. This setting is of a particular importance because it lays foundations for meta-learning of bandit policies and reflects more realistic assumptions in many practical domains. We propose the use of parameterized bandit policies that are differentiable and can be optimized using policy gradients. This provides a broadly applicable framework that is easy to implement. We derive reward gradients that reflect the structure of bandit problems and policies, for both non-contextual and contextual settings, and propose a number of interesting policies that are both differentiable and have low regret. Our algorithmic and theoretical contributions are supported by extensive experiments that show the importance of baseline subtraction, learned biases, and the practicality of our approach on a range problems.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

Planning and Learning with Stochastic Action Sets

In many practical uses of reinforcement learning (RL) the set of actions available at a given state is a random variable, with realizations governed by an exogenous stochastic process. Somewhat surprisingly, the foundations for such sequential decision processes have been unaddressed. In this work, we formalize and investigate MDPs with stochastic action sets (SAS-MDPs) to provide these foundations. We show that optimal policies and value functions in this model have a structure that admits a compact representation. From an RL perspective, we show that Q-learning with sampled action sets is sound. In model-based settings, we consider two important special cases: when individual actions are available with independent probabilities; and a sampling-based model for unknown distributions. We develop poly-time value and policy iteration methods for both cases; and in the first, we offer a poly-time linear programming solution.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

BRPO: Batch Residual Policy Optimization

In batch reinforcement learning (RL), one often constrains a learned policy to be close to the behavior (data-generating) policy, e.g., by constraining the learned action distribution to differ from the behavior policy by some maximum degree that is the same at each state. This can cause batch RL to be overly conservative, unable to exploit large policy changes at frequently-visited, high-confidence states without risking poor performance at sparsely-visited states. To remedy this, we propose residual policies, where the allowable deviation of the learned policy is state-action-dependent. We derive a new for RL method, BRPO, which learns both the policy and allowable deviation that jointly maximize a lower bound on policy performance. We show that BRPO achieves the state-of-the-art performance in a number of tasks.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

CAQL: Continuous Action Q-Learning

Value-based reinforcement learning (RL) methods like Q-learning have shown success in a variety of domains. One challenge in applying Q-learning to continuous-action RL problems, however, is the continuous action maximization (max-Q) required for optimal Bellman backup. In this work, we develop CAQL, a (class of) algorithm(s) for continuous-action Q-learning that can use several plug-and-play optimizers for the max-Q problem. Leveraging recent optimization results for deep neural networks, we show that max-Q can be solved optimally using mixed-integer programming (MIP). When the Q-function representation has sufficient power, MIP-based optimization gives rise to better policies and is more robust than approximate methods (e.g., gradient ascent, cross-entropy search). We further develop several techniques to accelerate inference in CAQL, which despite their approximate nature, perform well. We compare CAQL with state-of-the-art RL algorithms on benchmark continuous-control problems that have different degrees of action constraints and show that CAQL outperforms policy-based methods in heavily constrained environments, often dramatically.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

ConQUR: Mitigating Delusional Bias in Deep Q-learning

Delusional bias is a fundamental source of error in approximate Q-learning. To date, the only techniques that explicitly address delusion require comprehensive search using tabular value estimates. In this paper, we develop efficient methods to mitigate delusional bias by training Q-approximators with labels that are "consistent" with the underlying greedy policy class. We introduce a simple penalization scheme that encourages Q-labels used across training batches to remain (jointly) consistent with the expressible policy class. We also propose a search framework that allows multiple Q-approximators to be generated and tracked, thus mitigating the effect of premature (implicit) policy commitments. Experimental results demonstrate that these methods can improve the performance of Q-learning in a variety of Atari games, sometimes dramatically.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Data Efficient Training for Reinforcement Learning with Adaptive Behavior Policy Sharing

Deep Reinforcement Learning (RL) is proven powerful for decision making in simulated environments. However, training deep RL model is challenging in real world applications such as production-scale health-care or recommender systems because of the expensiveness of interaction and limitation of budget at deployment. One aspect of the data inefficiency comes from the expensive hyper-parameter tuning when optimizing deep neural networks. We propose Adaptive Behavior Policy Sharing (ABPS), a data-efficient training algorithm that allows sharing of experience collected by behavior policy that is adaptively selected from a pool of agents trained with an ensemble of hyper-parameters. We further extend ABPS to evolve hyper-parameters during training by hybridizing ABPS with an adapted version of Population Based Training (ABPS-PBT). We conduct experiments with multiple Atari games with up to 16 hyper-parameter/architecture setups. ABPS achieves superior overall performance, reduced variance on top 25% agents, and equivalent performance on the best agent compared to conventional hyper-parameter tuning with independent training, even though ABPS only requires the same number of environmental interactions as training a single agent. We also show that ABPS-PBT further improves the convergence speed and reduces the variance.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Differentiable Bandit Exploration

Exploration policies in Bayesian bandits maximize the average reward over problem instances drawn from some distribution $\mathcal{P}$. In this work, we learn such policies for an unknown distribution $\mathcal{P}$ using samples from $\mathcal{P}$. Our approach is a form of meta-learning and exploits properties of $\mathcal{P}$ without making strong assumptions about its form. To do this, we parameterize our policies in a differentiable way and optimize them by policy gradients, an approach that is general and easy to implement. We derive effective gradient estimators and introduce novel variance reduction techniques. We also analyze and experiment with various bandit policy classes, including neural networks and a novel softmax policy. The latter has regret guarantees and is a natural starting point for our optimization. Our experiments show the versatility of our approach. We also observe that neural network policies can learn implicit biases expressed only through the sampled instances.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Latent Bandits Revisited

A latent bandit problem is one in which the learning agent knows the arm reward distributions conditioned on an unknown discrete latent state. The primary goal of the agent is to identify the latent state, after which it can act optimally. This setting is a natural midpoint between online and offline learning---complex models can be learned offline with the agent identifying latent state online---of practical relevance in, say, recommender systems. In this work, we propose general algorithms for this setting, based on both upper confidence bounds (UCBs) and Thompson sampling. Our methods are contextual and aware of model uncertainty and misspecification. We provide a unified theoretical analysis of our algorithms, which have lower regret than classic bandit policies when the number of latent states is smaller than actions. A comprehensive empirical study showcases the advantages of our approach.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Optimizing Long-term Social Welfare in Recommender Systems: A Constrained Matching Approach

Most recommender systems (RS) research assumes that a user's utility can be maximized independently of the utility of the other agents (e.g., other users, content providers). In realistic settings, this is often not true---the dynamics of an RS ecosystem couple the long-term utility of all agents. In this work, we explore settings in which content providers cannot remain viable unless they receive a certain level of user engagement. We formulate the recommendation problem in this setting as one of equilibrium selection in the induced dynamical system, and show that it can be solved as an optimal constrained matching problem. Our model ensures the system reaches an equilibrium with maximal social welfare supported by a sufficiently diverse set of viable providers. We demonstrate that even in a simple, stylized dynamical RS model, the standard myopic approach to recommendation---always matching a user to the best provider---performs poorly. We develop several scalable techniques to solve the matching problem, and also draw connections to various notions of user regret and fairness, arguing that these outcomes are fairer in a utilitarian sense.

0 citations0 reviewsNo code linkedOpen access