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Researcher profile

Bart Baesens

Bart Baesens contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
Machine LearningSocial and Information Networkscs.CYApplicationsCryptography and SecurityArtificial Intelligenceecon.EMecon.GNq-fin.EC

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Published work

13 published item(s)

preprint2026arXiv

Foundation Models for Credit Risk Prediction: A Game Changer?

Predictive models play a pivotal role in credit risk management, guiding critical decisions through accurate estimation of default probabilities and losses. Extensive research has introduced new modeling techniques, complemented by large-scale benchmarking studies consolidating the state-of-the-art. Today, quasi-standards such as gradient-boosting models paired with SHAP explainers have emerged, yet continuous improvement of risk models remains a top priority. Concurrently, rapid advancements in AI, most notably large language models, have disrupted predictive modeling paradigms. Foundation models, pretrained on extensive datasets from diverse domains, have demonstrated remarkable performance by leveraging prior knowledge. While prevalent in natural language processing and computer vision, foundation models for tabular data have only recently emerged. We conjecture that pretraining on out-of-domain data is particularly beneficial in small-data settings, such as SME lending or specialized corporate portfolios, and may help address longstanding challenges including low default portfolios and class imbalance. This paper benchmarks recently proposed tabular foundation models against a broad set of competitors, including established and advanced machine learning techniques, across two core tasks: PD and LGD modeling. Our evaluation encompasses various datasets, performance indicators, and experimental conditions. We find that tabular foundation models generally perform best across datasets and tasks. Moreover, they offer significant improvement in predictive performance as dataset size shrinks. These results are remarkable given that the models are tested out-of-the-box, without hyperparameter tuning, ensuring ease of use and mitigating computational costs.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

A new perspective on classification: optimally allocating limited resources to uncertain tasks

A central problem in business concerns the optimal allocation of limited resources to a set of available tasks, where the payoff of these tasks is inherently uncertain. In credit card fraud detection, for instance, a bank can only assign a small subset of transactions to their fraud investigations team. Typically, such problems are solved using a classification framework, where the focus is on predicting task outcomes given a set of characteristics. Resources are then allocated to the tasks that are predicted to be the most likely to succeed. However, we argue that using classification to address task uncertainty is inherently suboptimal as it does not take into account the available capacity. Therefore, we first frame the problem as a type of assignment problem. Then, we present a novel solution using learning to rank by directly optimizing the assignment's expected profit given limited, stochastic capacity. This is achieved by optimizing a specific instance of the net discounted cumulative gain, a commonly used class of metrics in learning to rank. Empirically, we demonstrate that our new method achieves higher expected profit and expected precision compared to a classification approach for a wide variety of application areas and data sets. This illustrates the benefit of an integrated approach and of explicitly considering the available resources when learning a predictive model.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Prescriptive maintenance with causal machine learning

Machine maintenance is a challenging operational problem, where the goal is to plan sufficient preventive maintenance to avoid machine failures and overhauls. Maintenance is often imperfect in reality and does not make the asset as good as new. Although a variety of imperfect maintenance policies have been proposed in the literature, these rely on strong assumptions regarding the effect of maintenance on the machine's condition, assuming the effect is (1) deterministic or governed by a known probability distribution, and (2) machine-independent. This work proposes to relax both assumptions by learning the effect of maintenance conditional on a machine's characteristics from observational data on similar machines using existing methodologies for causal inference. By predicting the maintenance effect, we can estimate the number of overhauls and failures for different levels of maintenance and, consequently, optimize the preventive maintenance frequency to minimize the total estimated cost. We validate our proposed approach using real-life data on more than 4,000 maintenance contracts from an industrial partner. Empirical results show that our novel, causal approach accurately predicts the maintenance effect and results in individualized maintenance schedules that are more accurate and cost-effective than supervised or non-individualized approaches.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

Expert-driven Trace Clustering with Instance-level Constraints

Within the field of process mining, several different trace clustering approaches exist for partitioning traces or process instances into similar groups. Typically, this partitioning is based on certain patterns or similarity between the traces, or driven by the discovery of a process model for each cluster. The main drawback of these techniques, however, is that their solutions are usually hard to evaluate or justify by domain experts. In this paper, we present two constrained trace clustering techniques that are capable to leverage expert knowledge in the form of instance-level constraints. In an extensive experimental evaluation using two real-life datasets, we show that our novel techniques are indeed capable of producing clustering solutions that are more justifiable without a substantial negative impact on their quality.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

A Comparative Study of Social Network Classifiers for Predicting Churn in the Telecommunication Industry

Relational learning in networked data has been shown to be effective in a number of studies. Relational learners, composed of relational classifiers and collective inference methods, enable the inference of nodes in a network given the existence and strength of links to other nodes. These methods have been adapted to predict customer churn in telecommunication companies showing that incorporating them may give more accurate predictions. In this research, the performance of a variety of relational learners is compared by applying them to a number of CDR datasets originating from the telecommunication industry, with the goal to rank them as a whole and investigate the effects of relational classifiers and collective inference methods separately. Our results show that collective inference methods do not improve the performance of relational classifiers and the best performing relational classifier is the network-only link-based classifier, which builds a logistic model using link-based measures for the nodes in the network.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Autoencoders for strategic decision support

In the majority of executive domains, a notion of normality is involved in most strategic decisions. However, few data-driven tools that support strategic decision-making are available. We introduce and extend the use of autoencoders to provide strategically relevant granular feedback. A first experiment indicates that experts are inconsistent in their decision making, highlighting the need for strategic decision support. Furthermore, using two large industry-provided human resources datasets, the proposed solution is evaluated in terms of ranking accuracy, synergy with human experts, and dimension-level feedback. This three-point scheme is validated using (a) synthetic data, (b) the perspective of data quality, (c) blind expert validation, and (d) transparent expert evaluation. Our study confirms several principal weaknesses of human decision-making and stresses the importance of synergy between a model and humans. Moreover, unsupervised learning and in particular the autoencoder are shown to be valuable tools for strategic decision-making.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Credit Scoring for Good: Enhancing Financial Inclusion with Smartphone-Based Microlending

Globally, two billion people and more than half of the poorest adults do not use formal financial services. Consequently, there is increased emphasis on developing financial technology that can facilitate access to financial products for the unbanked. In this regard, smartphone-based microlending has emerged as a potential solution to enhance financial inclusion. We propose a methodology to improve the predictive performance of credit scoring models used by these applications. Our approach is composed of several steps, where we mostly focus on engineering appropriate features from the user data. Thereby, we construct pseudo-social networks to identify similar people and combine complex network analysis with representation learning. Subsequently we build credit scoring models using advanced machine learning techniques with the goal of obtaining the most accurate credit scores, while also taking into consideration ethical and privacy regulations to avoid unfair discrimination. A successful deployment of our proposed methodology could improve the performance of microlending smartphone applications and help enhance financial wellbeing worldwide.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Instance-Dependent Cost-Sensitive Learning for Detecting Transfer Fraud

Card transaction fraud is a growing problem affecting card holders worldwide. Financial institutions increasingly rely upon data-driven methods for developing fraud detection systems, which are able to automatically detect and block fraudulent transactions. From a machine learning perspective, the task of detecting fraudulent transactions is a binary classification problem. Classification models are commonly trained and evaluated in terms of statistical performance measures, such as likelihood and AUC, respectively. These measures, however, do not take into account the actual business objective, which is to minimize the financial losses due to fraud. Fraud detection is to be acknowledged as an instance-dependent cost-sensitive classification problem, where the costs due to misclassification vary between instances, and requiring adapted approaches for learning a classification model. In this article, an instance-dependent threshold is derived, based on the instance-dependent cost matrix for transfer fraud detection, that allows for making the optimal cost-based decision for each transaction. Two novel classifiers are presented, based on lasso-regularized logistic regression and gradient tree boosting, which directly minimize the proposed instance-dependent cost measure when learning a classification model. The proposed methods are implemented in the R packages cslogit and csboost, and compared against state-of-the-art methods on a publicly available data set from the machine learning competition website Kaggle and a proprietary card transaction data set. The results of the experiments highlight the potential of reducing fraud losses by adopting the proposed methods.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Profit-oriented sales forecasting: a comparison of forecasting techniques from a business perspective

Choosing the technique that is the best at forecasting your data, is a problem that arises in any forecasting application. Decades of research have resulted into an enormous amount of forecasting methods that stem from statistics, econometrics and machine learning (ML), which leads to a very difficult and elaborate choice to make in any forecasting exercise. This paper aims to facilitate this process for high-level tactical sales forecasts by comparing a large array of techniques for 35 times series that consist of both industry data from the Coca-Cola Company and publicly available datasets. However, instead of solely focusing on the accuracy of the resulting forecasts, this paper introduces a novel and completely automated profit-driven approach that takes into account the expected profit that a technique can create during both the model building and evaluation process. The expected profit function that is used for this purpose, is easy to understand and adaptable to any situation by combining forecasting accuracy with business expertise. Furthermore, we examine the added value of ML techniques, the inclusion of external factors and the use of seasonal models in order to ascertain which type of model works best in tactical sales forecasting. Our findings show that simple seasonal time series models consistently outperform other methodologies and that the profit-driven approach can lead to selecting a different forecasting model.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

robROSE: A robust approach for dealing with imbalanced data in fraud detection

A major challenge when trying to detect fraud is that the fraudulent activities form a minority class which make up a very small proportion of the data set. In most data sets, fraud occurs in typically less than 0.5% of the cases. Detecting fraud in such a highly imbalanced data set typically leads to predictions that favor the majority group, causing fraud to remain undetected. We discuss some popular oversampling techniques that solve the problem of imbalanced data by creating synthetic samples that mimic the minority class. A frequent problem when analyzing real data is the presence of anomalies or outliers. When such atypical observations are present in the data, most oversampling techniques are prone to create synthetic samples that distort the detection algorithm and spoil the resulting analysis. A useful tool for anomaly detection is robust statistics, which aims to find the outliers by first fitting the majority of the data and then flagging data observations that deviate from it. In this paper, we present a robust version of ROSE, called robROSE, which combines several promising approaches to cope simultaneously with the problem of imbalanced data and the presence of outliers. The proposed method achieves to enhance the presence of the fraud cases while ignoring anomalies. The good performance of our new sampling technique is illustrated on simulated and real data sets and it is shown that robROSE can provide better insight in the structure of the data. The source code of the robROSE algorithm is made freely available.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Social Network Analytics for Churn Prediction in Telco: Model Building, Evaluation and Network Architecture

Social network analytics methods are being used in the telecommunication industry to predict customer churn with great success. In particular it has been shown that relational learners adapted to this specific problem enhance the performance of predictive models. In the current study we benchmark different strategies for constructing a relational learner by applying them to a total of eight distinct call-detail record datasets, originating from telecommunication organizations across the world. We statistically evaluate the effect of relational classifiers and collective inference methods on the predictive power of relational learners, as well as the performance of models where relational learners are combined with traditional methods of predicting customer churn in the telecommunication industry. Finally we investigate the effect of network construction on model performance; our findings imply that the definition of edges and weights in the network does have an impact on the results of the predictive models. As a result of the study, the best configuration is a non-relational learner enriched with network variables, without collective inference, using binary weights and undirected networks. In addition, we provide guidelines on how to apply social networks analytics for churn prediction in the telecommunication industry in an optimal way, ranging from network architecture to model building and evaluation.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Social network analytics for supervised fraud detection in insurance

Insurance fraud occurs when policyholders file claims that are exaggerated or based on intentional damages. This contribution develops a fraud detection strategy by extracting insightful information from the social network of a claim. First, we construct a network by linking claims with all their involved parties, including the policyholders, brokers, experts, and garages. Next, we establish fraud as a social phenomenon in the network and use the BiRank algorithm with a fraud specific query vector to compute a fraud score for each claim. From the network, we extract features related to the fraud scores as well as the claims' neighborhood structure. Finally, we combine these network features with the claim-specific features and build a supervised model with fraud in motor insurance as the target variable. Although we build a model for only motor insurance, the network includes claims from all available lines of business. Our results show that models with features derived from the network perform well when detecting fraud and even outperform the models using only the classical claim-specific features. Combining network and claim-specific features further improves the performance of supervised learning models to detect fraud. The resulting model flags highly suspicions claims that need to be further investigated. Our approach provides a guided and intelligent selection of claims and contributes to a more effective fraud investigation process.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

The Value of Big Data for Credit Scoring: Enhancing Financial Inclusion using Mobile Phone Data and Social Network Analytics

Credit scoring is without a doubt one of the oldest applications of analytics. In recent years, a multitude of sophisticated classification techniques have been developed to improve the statistical performance of credit scoring models. Instead of focusing on the techniques themselves, this paper leverages alternative data sources to enhance both statistical and economic model performance. The study demonstrates how including call networks, in the context of positive credit information, as a new Big Data source has added value in terms of profit by applying a profit measure and profit-based feature selection. A unique combination of datasets, including call-detail records, credit and debit account information of customers is used to create scorecards for credit card applicants. Call-detail records are used to build call networks and advanced social network analytics techniques are applied to propagate influence from prior defaulters throughout the network to produce influence scores. The results show that combining call-detail records with traditional data in credit scoring models significantly increases their performance when measured in AUC. In terms of profit, the best model is the one built with only calling behavior features. In addition, the calling behavior features are the most predictive in other models, both in terms of statistical and economic performance. The results have an impact in terms of ethical use of call-detail records, regulatory implications, financial inclusion, as well as data sharing and privacy.

0 citations0 reviewsNo code linkedOpen access