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Srinivas Sunkara

Srinivas Sunkara contributes to research discovery and scholarly infrastructure.

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Published work

9 published item(s)

preprint2026arXiv

AprielGuard

Safeguarding large language models (LLMs) against unsafe or adversarial behavior is critical as they are increasingly deployed in conversational and agentic settings. Existing moderation tools often treat safety risks (e.g. toxicity, bias) and adversarial threats (e.g. prompt injections, jailbreaks) as separate problems, limiting their robustness and generalizability. We introduce AprielGuard, an 8B parameter safeguard model that unify these dimensions within a single taxonomy and learning framework. AprielGuard is trained on a diverse mix of open and synthetic data covering standalone prompts, multi-turn conversations, and agentic workflows, augmented with structured reasoning traces to improve interpretability. Across multiple public and proprietary benchmarks, AprielGuard achieves strong performance in detecting harmful content and adversarial manipulations, outperforming existing opensource guardrails such as Llama-Guard and Granite Guardian, particularly in multi-step and reasoning intensive scenarios. By releasing the model, we aim to advance transparent and reproducible research on reliable safeguards for LLMs.

preprint2026arXiv

Do Enterprise Systems Need Learned World Models? The Importance of Context to Infer Dynamics

World models enable agents to anticipate the effects of their actions by internalizing environment dynamics. In enterprise systems, however, these dynamics are often defined by tenant-specific business logic that varies across deployments and evolves over time, making models trained on historical transitions brittle under deployment shift. We ask a question the world-models literature has not addressed: when the rules can be read at inference time, does an agent still need to learn them? We argue, and demonstrate empirically, that in settings where transition dynamics are configurable and readable, runtime discovery complements offline training by grounding predictions in the active system instance. We propose enterprise discovery agents, which recover relevant transition dynamics at runtime by reading the system's configuration rather than relying solely on internalized representations. We introduce CascadeBench, a reasoning-focused benchmark for enterprise cascade prediction that adopts the evaluation methodology of World of Workflows on diverse synthetic environments, and use it together with deployment-shift evaluation to show that offline-trained world models can perform well in-distribution but degrade as dynamics change, whereas discovery-based agents are more robust under shift by grounding their predictions in the current instance. Our findings suggest that, in configurable enterprise environments, agents should not rely solely on fixed internalized dynamics, but should incorporate mechanisms for discovering relevant transition logic at runtime.

preprint2026arXiv

EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents

Voice agents, artificial intelligence systems that conduct spoken conversations to complete tasks, are increasingly deployed across enterprise applications. However, no existing benchmark jointly addresses two core evaluation challenges: generating realistic simulated conversations, and measuring quality across the full scope of voice-specific failure modes. We present EVA-Bench, an end-to-end evaluation framework that addresses both. On the simulation side, EVA-Bench orchestrates bot-to-bot audio conversations over dynamic multi-turn dialogues, with automatic simulation validation that detects user simulator error and appropriately regenerates conversations before scoring. On the measurement side, EVA-Bench introduces two composite metrics: EVA-A (Accuracy), capturing task completion, faithfulness, and audio-level speech fidelity; and EVA-X (Experience), capturing conversation progression, spoken conciseness, and turn-taking timing. Both metrics apply to different agent architectures, enabling direct cross-architecture comparison. EVA-Bench includes 213 scenarios across three enterprise domains, a controlled perturbation suite for accent and noise robustness, and pass@1, pass@k, pass^k measurements that distinguish peak from reliable capability. Across 12 systems spanning all three architectures, we find: (1) no system simultaneously exceeds 0.5 on both EVA-A pass@1 and EVA-X pass@1; (2) peak and reliable performance diverge substantially (median pass@k - pass^k gap of 0.44 on EVA-A); and (3) accent and noise perturbations expose substantial robustness gaps, with effects varying across architectures, systems, and metrics (mean up to 0.314). We release the full framework, evaluation suite, and benchmark data under an open-source license.

preprint2026arXiv

R2V Agent: Teaching SLMs When to Ask for Help

Efficient agentic systems should incur expensive frontier-model costs only on decisions where a cheaper local model is likely to fail. Existing LLM cascades usually route whole queries before execution, but task difficulty shifts mid-trajectory - after flaky tool calls, truncated observations, or compounding local errors - making pre-execution routing brittle. We introduce \textbf{R2V-Agent}, a risk-calibrated SLM-LLM routing framework for interactive agents. R2V combines four components: a distilled small language model (SLM) policy, a stronger teacher LLM, a lightweight process verifier that scores candidate actions at each step, and a calibrated step-level router. The router is our central contribution: after the SLM is trained, it estimates residual failure risk at each step and escalates only when teacher intervention is warranted. To make the routing problem well-defined, we first train a stable local SLM using a standard offline pipeline: behavioral cloning (BC) on teacher trajectories, followed by verifier-guided Direct Preference Optimization (DPO) with consistency regularization. The router is then trained on this fixed policy's residual failures using Brier-calibrated probability estimation and a Conditional Value-at-Risk (CVaR)-constrained objective that penalizes worst-case failures across perturbation seeds. Across HumanEval+, TextWorld, and TerminalBench with four SLM backbones, R2V improves the reliability-cost frontier: it achieves $94.3\%$ HumanEval+ success with $0.60\%$ LLM escalation, recovers TextWorld from $64.6\%$ SLM-only success to $98.2\%$ at $41.7\%$ escalation, and reaches $93.3\%$ TerminalBench success at $33.9\%$ LLM calls, roughly half the heuristic-router cost.

preprint2022arXiv

A Unified Approach to Entity-Centric Context Tracking in Social Conversations

In human-human conversations, Context Tracking deals with identifying important entities and keeping track of their properties and relationships. This is a challenging problem that encompasses several subtasks such as slot tagging, coreference resolution, resolving plural mentions and entity linking. We approach this problem as an end-to-end modeling task where the conversational context is represented by an entity repository containing the entity references mentioned so far, their properties and the relationships between them. The repository is updated turn-by-turn, thus making training and inference computationally efficient even for long conversations. This paper lays the groundwork for an investigation of this framework in two ways. First, we release Contrack, a large scale human-human conversation corpus for context tracking with people and location annotations. It contains over 7000 conversations with an average of 11.8 turns, 5.8 entities and 15.2 references per conversation. Second, we open-source a neural network architecture for context tracking. Finally we compare this network to state-of-the-art approaches for the subtasks it subsumes and report results on the involved tradeoffs.

preprint2021arXiv

ActionBert: Leveraging User Actions for Semantic Understanding of User Interfaces

As mobile devices are becoming ubiquitous, regularly interacting with a variety of user interfaces (UIs) is a common aspect of daily life for many people. To improve the accessibility of these devices and to enable their usage in a variety of settings, building models that can assist users and accomplish tasks through the UI is vitally important. However, there are several challenges to achieve this. First, UI components of similar appearance can have different functionalities, making understanding their function more important than just analyzing their appearance. Second, domain-specific features like Document Object Model (DOM) in web pages and View Hierarchy (VH) in mobile applications provide important signals about the semantics of UI elements, but these features are not in a natural language format. Third, owing to a large diversity in UIs and absence of standard DOM or VH representations, building a UI understanding model with high coverage requires large amounts of training data. Inspired by the success of pre-training based approaches in NLP for tackling a variety of problems in a data-efficient way, we introduce a new pre-trained UI representation model called ActionBert. Our methodology is designed to leverage visual, linguistic and domain-specific features in user interaction traces to pre-train generic feature representations of UIs and their components. Our key intuition is that user actions, e.g., a sequence of clicks on different UI components, reveals important information about their functionality. We evaluate the proposed model on a wide variety of downstream tasks, ranging from icon classification to UI component retrieval based on its natural language description. Experiments show that the proposed ActionBert model outperforms multi-modal baselines across all downstream tasks by up to 15.5%.

preprint2020arXiv

MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselines

MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of substantial noise in the dialogue state annotations. MultiWOZ 2.1 identified and fixed many of these erroneous annotations and user utterances, resulting in an improved version of this dataset. This work introduces MultiWOZ 2.2, which is a yet another improved version of this dataset. Firstly, we identify and fix dialogue state annotation errors across 17.3% of the utterances on top of MultiWOZ 2.1. Secondly, we redefine the ontology by disallowing vocabularies of slots with a large number of possible values (e.g., restaurant name, time of booking). In addition, we introduce slot span annotations for these slots to standardize them across recent models, which previously used custom string matching heuristics to generate them. We also benchmark a few state of the art dialogue state tracking models on the corrected dataset to facilitate comparison for future work. In the end, we discuss best practices for dialogue data collection that can help avoid annotation errors.

preprint2020arXiv

Schema-Guided Dialogue State Tracking Task at DSTC8

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants, with a focus on data-efficient joint modeling across domains and zero-shot generalization to new APIs. This task provided a new dataset consisting of over 16000 dialogues in the training set spanning 16 domains to highlight these challenges, and a baseline model capable of zero-shot generalization to new APIs. Twenty-five teams participated, developing a range of neural network models, exceeding the performance of the baseline model by a very high margin. The submissions incorporated a variety of pre-trained encoders and data augmentation techniques. This paper describes the task definition, dataset and evaluation methodology. We also summarize the approach and results of the submitted systems to highlight the overall trends in the state-of-the-art.

preprint2020arXiv

Towards Scalable Multi-domain Conversational Agents: The Schema-Guided Dialogue Dataset

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.