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Shuchang Liu

Shuchang Liu contributes to research discovery and scholarly infrastructure.

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Published work

11 published item(s)

preprint2026arXiv

Bi-Mem: Bidirectional Construction of Hierarchical Memory for Personalized LLMs via Inductive-Reflective Agents

Constructing memory from users' long-term conversations overcomes LLMs' contextual limitations and enables personalized interactions. Recent studies focus on hierarchical memory to model users' multi-granular behavioral patterns via clustering and aggregating historical conversations. However, conversational noise and memory hallucinations can be amplified during clustering, causing locally aggregated memories to misalign with the user's global persona. To mitigate this issue, we propose Bi-Mem, an agentic framework ensuring hierarchical memory fidelity through bidirectional construction. Specifically, we deploy an inductive agent to form the hierarchical memory: it extracts factual information from raw conversations to form fact-level memory, aggregates them into thematic scenes (i.e., local scene-level memory) using graph clustering, and infers users' profiles as global persona-level memory. Simultaneously, a reflective agent is designed to calibrate local scene-level memories using global constraints derived from the persona-level memory, thereby enforcing global-local alignment. For coherent memory recall, we propose an associative retrieval mechanism: beyond initial hierarchical search, a spreading activation process allows facts to evoke contextual scenes, while scene-level matches retrieve salient supporting factual information. Empirical evaluations demonstrate that Bi-Mem achieves significant improvements in question answering performance on long-term personalized conversational tasks.

preprint2026arXiv

KLAN: Kuaishou Landing-page Adaptive Navigator

Modern online platforms configure multiple pages to accommodate diverse user needs. This multi-page architecture inherently establishes a two-stage interaction paradigm between the user and the platform: (1) Stage I: page navigation, navigating users to a specific page and (2) Stage II: in-page interaction, where users engage with customized content within the specific page. While the majority of research has been focusing on the sequential recommendation task that improves users' feedback in Stage II, there has been little investigation on how to achieve better page navigation in Stage I. To fill this gap, we formally define the task of Personalized Landing Page Modeling (PLPM) into the field of recommender systems: Given a user upon app entry, the goal of PLPM is to proactively select the most suitable landing page from a set of candidates (e.g., functional tabs, content channels, or aggregation pages) to optimize the short-term PDR metric and the long-term user engagement and satisfaction metrics, while adhering to industrial constraints. Additionally, we propose KLAN (Kuaishou Landing-page Adaptive Navigator), a hierarchical solution framework designed to provide personalized landing pages under the formulation of PLPM. KLAN comprises three key components: (1) KLAN-ISP captures inter-day static page preference; (2) KLAN-IIT captures intra-day dynamic interest transitions and (3) KLAN-AM adaptively integrates both components for optimal navigation decisions. Extensive online experiments conducted on the Kuaishou platform demonstrate the effectiveness of KLAN, obtaining +0.205% and +0.192% improvements on in Daily Active Users (DAU) and user Lifetime (LT). Our KLAN is ultimately deployed on the online platform at full traffic, serving hundreds of millions of users. To promote further research in this important area, we will release our dataset and code upon paper acceptance.

preprint2026arXiv

UniRank: Unified List-wise Reranking via Confidence-Ordered Denoising

List-wise reranking arranges a request-specific pool of candidate items into an ordered slate that maximizes user satisfaction. Existing generative rerankers fall into two paradigms: Autoregressive (AR) rerankers construct the slate left to right and capture inter-item dependencies in the exposure list, but they suffer from error propagation because early mistakes affect subsequent slots. Non-autoregressive (NAR) rerankers predict all slots in parallel and avoid error propagation, but they weaken inter-item interaction modeling under a slot independence assumption. This raises a central question: is there a unified architecture that combines the strengths of both paradigms and delivers stronger reranking performance? We answer this question with UniRank, a unified list-wise reranking framework whose inference time variants recover AR and NAR rerankers as special cases. UniRank integrates bidirectional slate modeling into an iterative denoising process and fills the most confident slot at each step. To instantiate this framework for reranking, we introduce the Task Grounded Diffusion Interface (TGD), which performs denoising at the item level and restricts prediction to the request-specific candidate pool. TGD aggregates each item's semantic tokens into a single item embedding and scores each slot directly against the candidate pool. Experiments on Amazon Books, MovieLens-1M, and an industrial short video dataset show that UniRank consistently outperforms state-of-the-art baselines. Online A/B tests on a real-world industrial platform further validate its effectiveness, yielding significant improvements of +0.159% in user average app-time and +1.016% in share-rate.

preprint2024arXiv

Two-Stage Constrained Actor-Critic for Short Video Recommendation

The wide popularity of short videos on social media poses new opportunities and challenges to optimize recommender systems on the video-sharing platforms. Users sequentially interact with the system and provide complex and multi-faceted responses, including watch time and various types of interactions with multiple videos. One the one hand, the platforms aims at optimizing the users' cumulative watch time (main goal) in long term, which can be effectively optimized by Reinforcement Learning. On the other hand, the platforms also needs to satisfy the constraint of accommodating the responses of multiple user interactions (auxiliary goals) such like, follow, share etc. In this paper, we formulate the problem of short video recommendation as a Constrained Markov Decision Process (CMDP). We find that traditional constrained reinforcement learning algorithms can not work well in this setting. We propose a novel two-stage constrained actor-critic method: At stage one, we learn individual policies to optimize each auxiliary signal. At stage two, we learn a policy to (i) optimize the main signal and (ii) stay close to policies learned at the first stage, which effectively guarantees the performance of this main policy on the auxiliaries. Through extensive offline evaluations, we demonstrate effectiveness of our method over alternatives in both optimizing the main goal as well as balancing the others. We further show the advantage of our method in live experiments of short video recommendations, where it significantly outperforms other baselines in terms of both watch time and interactions. Our approach has been fully launched in the production system to optimize user experiences on the platform.

preprint2023arXiv

Recommendation as Language Processing (RLP): A Unified Pretrain, Personalized Prompt & Predict Paradigm (P5)

For a long time, different recommendation tasks typically require designing task-specific architectures and training objectives. As a result, it is hard to transfer the learned knowledge and representations from one task to another, thus restricting the generalization ability of existing recommendation approaches, e.g., a sequential recommendation model can hardly be applied or transferred to a review generation method. To deal with such issues, considering that language can describe almost anything and language grounding is a powerful medium to represent various problems or tasks, we present a flexible and unified text-to-text paradigm called "Pretrain, Personalized Prompt, and Predict Paradigm" (P5) for recommendation, which unifies various recommendation tasks in a shared framework. In P5, all data such as user-item interactions, user descriptions, item metadata, and user reviews are converted to a common format -- natural language sequences. The rich information from natural language assists P5 to capture deeper semantics for personalization and recommendation. Specifically, P5 learns different tasks with the same language modeling objective during pretraining. Thus, it serves as the foundation model for various downstream recommendation tasks, allows easy integration with other modalities, and enables instruction-based recommendation based on prompts. P5 advances recommender systems from shallow model to deep model to big model, and will revolutionize the technical form of recommender systems towards universal recommendation engine. With adaptive personalized prompt for different users, P5 is able to make predictions in a zero-shot or few-shot manner and largely reduces the necessity for extensive fine-tuning. On several recommendation benchmarks, we conduct experiments to show the effectiveness of P5. We release the source code at https://github.com/jeykigung/P5.

preprint2022arXiv

Explainable Fairness in Recommendation

Existing research on fairness-aware recommendation has mainly focused on the quantification of fairness and the development of fair recommendation models, neither of which studies a more substantial problem--identifying the underlying reason of model disparity in recommendation. This information is critical for recommender system designers to understand the intrinsic recommendation mechanism and provides insights on how to improve model fairness to decision makers. Fortunately, with the rapid development of Explainable AI, we can use model explainability to gain insights into model (un)fairness. In this paper, we study the problem of explainable fairness, which helps to gain insights about why a system is fair or unfair, and guides the design of fair recommender systems with a more informed and unified methodology. Particularly, we focus on a common setting with feature-aware recommendation and exposure unfairness, but the proposed explainable fairness framework is general and can be applied to other recommendation settings and fairness definitions. We propose a Counterfactual Explainable Fairness framework, called CEF, which generates explanations about model fairness that can improve the fairness without significantly hurting the performance.The CEF framework formulates an optimization problem to learn the "minimal" change of the input features that changes the recommendation results to a certain level of fairness. Based on the counterfactual recommendation result of each feature, we calculate an explainability score in terms of the fairness-utility trade-off to rank all the feature-based explanations, and select the top ones as fairness explanations.

preprint2021arXiv

Discrete Knowledge Graph Embedding based on Discrete Optimization

This paper proposes a discrete knowledge graph (KG) embedding (DKGE) method, which projects KG entities and relations into the Hamming space based on a computationally tractable discrete optimization algorithm, to solve the formidable storage and computation cost challenges in traditional continuous graph embedding methods. The convergence of DKGE can be guaranteed theoretically. Extensive experiments demonstrate that DKGE achieves superior accuracy than classical hashing functions that map the effective continuous embeddings into discrete codes. Besides, DKGE reaches comparable accuracy with much lower computational complexity and storage compared to many continuous graph embedding methods.

preprint2021arXiv

Learning Post-Hoc Causal Explanations for Recommendation

State-of-the-art recommender systems have the ability to generate high-quality recommendations, but usually cannot provide intuitive explanations to humans due to the usage of black-box prediction models. The lack of transparency has highlighted the critical importance of improving the explainability of recommender systems. In this paper, we propose to extract causal rules from the user interaction history as post-hoc explanations for the black-box sequential recommendation mechanisms, whilst maintain the predictive accuracy of the recommendation model. Our approach firstly achieves counterfactual examples with the aid of a perturbation model, and then extracts personalized causal relationships for the recommendation model through a causal rule mining algorithm. Experiments are conducted on several state-of-the-art sequential recommendation models and real-world datasets to verify the performance of our model on generating causal explanations. Meanwhile, We evaluate the discovered causal explanations in terms of quality and fidelity, which show that compared with conventional association rules, causal rules can provide personalized and more effective explanations for the behavior of black-box recommendation models.

preprint2021arXiv

Towards Long-term Fairness in Recommendation

As Recommender Systems (RS) influence more and more people in their daily life, the issue of fairness in recommendation is becoming more and more important. Most of the prior approaches to fairness-aware recommendation have been situated in a static or one-shot setting, where the protected groups of items are fixed, and the model provides a one-time fairness solution based on fairness-constrained optimization. This fails to consider the dynamic nature of the recommender systems, where attributes such as item popularity may change over time due to the recommendation policy and user engagement. For example, products that were once popular may become no longer popular, and vice versa. As a result, the system that aims to maintain long-term fairness on the item exposure in different popularity groups must accommodate this change in a timely fashion. Novel to this work, we explore the problem of long-term fairness in recommendation and accomplish the problem through dynamic fairness learning. We focus on the fairness of exposure of items in different groups, while the division of the groups is based on item popularity, which dynamically changes over time in the recommendation process. We tackle this problem by proposing a fairness-constrained reinforcement learning algorithm for recommendation, which models the recommendation problem as a Constrained Markov Decision Process (CMDP), so that the model can dynamically adjust its recommendation policy to make sure the fairness requirement is always satisfied when the environment changes. Experiments on several real-world datasets verify our framework's superiority in terms of recommendation performance, short-term fairness, and long-term fairness.

preprint2021arXiv

Variation Control and Evaluation for Generative SlateRecommendations

Slate recommendation generates a list of items as a whole instead of ranking each item individually, so as to better model the intra-list positional biases and item relations. In order to deal with the enormous combinatorial space of slates, recent work considers a generative solution so that a slate distribution can be directly modeled. However, we observe that such approaches -- despite their proved effectiveness in computer vision -- suffer from a trade-off dilemma in recommender systems: when focusing on reconstruction, they easily over-fit the data and hardly generate satisfactory recommendations; on the other hand, when focusing on satisfying the user interests, they get trapped in a few items and fail to cover the item variation in slates. In this paper, we propose to enhance the accuracy-based evaluation with slate variation metrics to estimate the stochastic behavior of generative models. We illustrate that instead of reaching to one of the two undesirable extreme cases in the dilemma, a valid generative solution resides in a narrow "elbow" region in between. And we show that item perturbation can enforce slate variation and mitigate the over-concentration of generated slates, which expand the "elbow" performance to an easy-to-find region. We further propose to separate a pivot selection phase from the generation process so that the model can apply perturbation before generation. Empirical results show that this simple modification can provide even better variance with the same level of accuracy compared to post-generation perturbation methods.

preprint2020arXiv

Learning Personalized Risk Preferences for Recommendation

The rapid growth of e-commerce has made people accustomed to shopping online. Before making purchases on e-commerce websites, most consumers tend to rely on rating scores and review information to make purchase decisions. With this information, they can infer the quality of products to reduce the risk of purchase. Specifically, items with high rating scores and good reviews tend to be less risky, while items with low rating scores and bad reviews might be risky to purchase. On the other hand, the purchase behaviors will also be influenced by consumers' tolerance of risks, known as the risk attitudes. Economists have studied risk attitudes for decades. These studies reveal that people are not always rational enough when making decisions, and their risk attitudes may vary in different circumstances. Most existing works over recommendation systems do not consider users' risk attitudes in modeling, which may lead to inappropriate recommendations to users. For example, suggesting a risky item to a risk-averse person or a conservative item to a risk-seeking person may result in the reduction of user experience. In this paper, we propose a novel risk-aware recommendation framework that integrates machine learning and behavioral economics to uncover the risk mechanism behind users' purchasing behaviors. Concretely, we first develop statistical methods to estimate the risk distribution of each item and then draw the Nobel-award winning Prospect Theory into our model to learn how users choose from probabilistic alternatives that involve risks, where the probabilities of the outcomes are uncertain. Experiments on several e-commerce datasets demonstrate that our approach can achieve better performance than many classical recommendation approaches, and further analyses also verify the advantages of risk-aware recommendation beyond accuracy.