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R. Benjamin Shapiro

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Human-Computer Interaction Artificial Intelligence Computation and Language

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preprint2026arXiv

Training Computer Use Agents to Assess the Usability of Graphical User Interfaces

Usability testing with experts and potential users can assess the effectiveness, efficiency, and user satisfaction of graphical user interfaces (GUIs) but doing so remains a costly and time-intensive process. Prior work has used computer use agents (CUAs) and other generative agents that can simulate user interactions and preference, but we show that agents still struggle to provide accurate usability assessments. In this work, we present a novel machine learning method that operationalizes a computational definition of usability to train CUAs to assess GUI usability by i) prioritizing important interaction flows, ii) executing them through human-like interactions, and iii) predicting a learned numerical usability score. We train a computer use agent, uxCUA, with our algorithm on a large-scale dataset of fully interactive user interfaces (UIs) paired with usability labels and human preferences. We show that uxCUA outperforms larger models in accurate usability assessments and produces realistic critiques of both synthetic and real UIs. More broadly, our work aims to build a principled, data-driven foundation for automated usability assessment in HCI.

preprint2024arXiv

Co-ML: Collaborative Machine Learning Model Building for Developing Dataset Design Practices

Machine learning (ML) models are fundamentally shaped by data, and building inclusive ML systems requires significant considerations around how to design representative datasets. Yet, few novice-oriented ML modeling tools are designed to foster hands-on learning of dataset design practices, including how to design for data diversity and inspect for data quality. To this end, we outline a set of four data design practices (DDPs) for designing inclusive ML models and share how we designed a tablet-based application called Co-ML to foster learning of DDPs through a collaborative ML model building experience. With Co-ML, beginners can build image classifiers through a distributed experience where data is synchronized across multiple devices, enabling multiple users to iteratively refine ML datasets in discussion and coordination with their peers. We deployed Co-ML in a 2-week-long educational AIML Summer Camp, where youth ages 13-18 worked in groups to build custom ML-powered mobile applications. Our analysis reveals how multi-user model building with Co-ML, in the context of student-driven projects created during the summer camp, supported development of DDPs including incorporating data diversity, evaluating model performance, and inspecting for data quality. Additionally, we found that students' attempts to improve model performance often prioritized learnability over class balance. Through this work, we highlight how the combination of collaboration, model testing interfaces, and student-driven projects can empower learners to actively engage in exploring the role of data in ML systems.

preprint2022arXiv

ARtonomous: Introducing Middle School Students to Reinforcement Learning Through Virtual Robotics

Typical educational robotics approaches rely on imperative programming for robot navigation. However, with the increasing presence of AI in everyday life, these approaches miss an opportunity to introduce machine learning (ML) techniques grounded in an authentic and engaging learning context. Furthermore, the needs for costly specialized equipment and ample physical space are barriers that limit access to robotics experiences for all learners. We propose ARtonomous, a relatively low-cost, virtual alternative to physical, programming-only robotics kits. With ARtonomous, students employ reinforcement learning (RL) alongside code to train and customize virtual autonomous robotic vehicles. Through a study evaluating ARtonomous, we found that middle-school students developed an understanding of RL, reported high levels of engagement, and demonstrated curiosity for learning more about ML. This research demonstrates the feasibility of an approach like ARtonomous for 1) eliminating barriers to robotics education and 2) promoting student learning and interest in RL and ML.