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Kobi Gal

Kobi Gal contributes to research discovery and scholarly infrastructure.

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Published work

10 published item(s)

preprint2026arXiv

SAGE: A Strategy-Aware Graph-Enhanced Generation Framework For Online Counseling

Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is critical for safety and therapeutic effectiveness but is often missing in general-purpose Large Language Models (LLMs). We introduce SAGE (Strategy-Aware Graph-Enhanced), a novel framework designed to bridge the gap between structured clinical knowledge and generative AI. SAGE constructs a heterogeneous graph that unifies conversational dynamics with a psychologically grounded layer, explicitly anchoring interactions in a theory-driven lexicon. Our architecture first employs a Next Strategy Classifier to identify the optimal therapeutic intervention. Subsequently, a Graph-Aware Attention mechanism projects graph-derived structural signals into soft prompts, conditioning the LLM to generate responses that maintain clinical depth. Validated through both automated metrics and expert human evaluation, SAGE outperforms baselines in strategy prediction and recommended response quality. By providing actionable intervention recommendations, SAGE serves as a cutting-edge decision-support tool designed to augment human expertise in high-stakes crisis counseling.

preprint2026arXiv

Towards Open Diversity-Aware Social Interactions

Social Media and the Internet have catalyzed an unprecedented potential for exposure to human diversity in terms of demographics, talents, opinions, knowledge, and the like. However, this potential has not come with new, much-needed, instruments and skills to harness it. This paper presents our work on promoting richer and deeper social relations through the design and development of the "Internet of Us", an online platform that uses diversity-aware Artificial Intelligence to mediate and empower human social interactions. We discuss the multiple facets of diversity in social settings, the multidisciplinary work that is required to reap the benefits of diversity, and the vision for a diversity-aware hybrid human-AI society.

preprint2022arXiv

Detecting Suicide Risk in Online Counseling Services: A Study in a Low-Resource Language

With the increased awareness of situations of mental crisis and their societal impact, online services providing emergency support are becoming commonplace in many countries. Computational models, trained on discussions between help-seekers and providers, can support suicide prevention by identifying at-risk individuals. However, the lack of domain-specific models, especially in low-resource languages, poses a significant challenge for the automatic detection of suicide risk. We propose a model that combines pre-trained language models (PLM) with a fixed set of manually crafted (and clinically approved) set of suicidal cues, followed by a two-stage fine-tuning process. Our model achieves 0.91 ROC-AUC and an F2-score of 0.55, significantly outperforming an array of strong baselines even early on in the conversation, which is critical for real-time detection in the field. Moreover, the model performs well across genders and age groups.

preprint2022arXiv

Welfare vs. Representation in Participatory Budgeting

Participatory budgeting (PB) is a democratic process for allocating funds to projects based on the votes of members of the community. Different rules have been used to aggregate participants' votes. Past research has studied the trade-off between notions of social welfare and fairness in the multi-winner setting (a special case of participatory budgeting with identical project costs) by Lackner and Skowron (2020). But there is little understanding of this trade-off in the more general PB setting. This paper provides a theoretical and empirical study of the worst-case guarantees of several common rules to better understand the trade-off between social welfare, representation. We show that many of the guarantees from the multi-winner setting do not generalize to the PB setting, and that the introduction of costs leads to substantially worse guarantees, thereby exacerbating the welfare-representation trade-off. We extend our theoretical analysis to studying how the requirement of proportionality over voting rules affects this trade-off. We further study how the requirement of proportionality over voting rules effects the guarantees on social welfare and representation. We study the latter point also empirically, both on real and synthetic datasets. We show that variants of the recently suggested voting rule Rule-X (which satisfies proportionality) do very well in practice both with respect to social welfare and representation.

preprint2020arXiv

Applying Transparency in Artificial Intelligence based Personalization Systems

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences. However, users are becoming increasingly vulnerable to online manipulation due to algorithmic advancements and lack of transparency. Such manipulation decreases users' levels of trust, autonomy, and satisfaction concerning the systems with which they interact. Increasing transparency is an important goal for personalization based systems. Unfortunately, system designers lack guidance in assessing and implementing transparency in their developed systems. In this work we combine insights from technology ethics and computer science to generate a list of transparency best practices for machine generated personalization. Based on these best practices, we develop a checklist to be used by designers wishing to evaluate and increase the transparency of their algorithmic systems. Adopting a designer perspective, we apply the checklist to prominent online services and discuss its advantages and shortcomings. We encourage researchers to adopt the checklist in various environments and to work towards a consensus-based tool for measuring transparency in the personalization community.

preprint2020arXiv

In the Eye of the Beholder? Detecting Creativity in Visual Programming Environments

Visual programming environments are increasingly part of the curriculum in schools. Their potential for promoting creative thinking of students is an important factor in their adoption. However, there does not exist a standard approach for detecting creativity in students' programming behavior, and analyzing programs manually requires human expertise and is time consuming. This work provides a computational tool for measuring creativity in visual programming that combines theory from the literature with data mining approaches. It adapts the classical dimensions of creative processes to our setting, as well as considering new aspects such as visual elements of the projects. We apply this approach to the Scratch programming environment, measuring the creativity score of hundreds of projects. We show that current metrics of computational thinking in Scratch fail to capture important aspects of creativity, such as the visual artifacts of projects. Interviews conducted with Scratch teachers validate our approach.

preprint2020arXiv

Interpretable Models for Understanding Immersive Simulations

This paper describes methods for comparative evaluation of the interpretability of models of high dimensional time series data inferred by unsupervised machine learning algorithms. The time series data used in this investigation were logs from an immersive simulation like those commonly used in education and healthcare training. The structures learnt by the models provide representations of participants' activities in the simulation which are intended to be meaningful to people's interpretation. To choose the model that induces the best representation, we designed two interpretability tests, each of which evaluates the extent to which a model's output aligns with people's expectations or intuitions of what has occurred in the simulation. We compared the performance of the models on these interpretability tests to their performance on statistical information criteria. We show that the models that optimize interpretability quality differ from those that optimize (statistical) information theoretic criteria. Furthermore, we found that a model using a fully Bayesian approach performed well on both the statistical and human-interpretability measures. The Bayesian approach is a good candidate for fully automated model selection, i.e., when direct empirical investigations of interpretability are costly or infeasible.

preprint2020arXiv

One Size Does Not Fit All: A Study of Badge Behavior in Stack Overflow

Badges are endemic to online interaction sites, from Question and Answer (Q&A) websites to ride sharing, as systems for rewarding participants for their contributions. This paper studies how badge design affects people's contributions and behavior over time. Past work has shown that badges "steer" people's behavior toward substantially increasing the amount of contributions before obtaining the badge, and immediately decreasing their contributions thereafter, returning to their baseline contribution levels. In contrast, we find that the steering effect depends on the type of user, as modeled by the rate and intensity of the user's contributions. We use these measures to distinguish between different groups of user activity, including users who are not affected by the badge system despite being significant contributors to the site. We provide a predictive model of how users change their activity group over the course of their lifetime in the system. We demonstrate our approach empirically in three different Q\&A sites on Stack Exchange with hundreds of thousands of users, for two types of activities (editing and voting on posts).

preprint2020arXiv

Personalization in Human-AI Teams: Improving the Compatibility-Accuracy Tradeoff

AI systems that model and interact with users can update their models over time to reflect new information and changes in the environment. Although these updates may improve the overall performance of the AI system, they may actually hurt the performance with respect to individual users. Prior work has studied the trade-off between improving the system's accuracy following an update and the compatibility of the updated system with prior user experience. The more the model is forced to be compatible with a prior version, the higher loss in accuracy it will incur. In this paper, we show that by personalizing the loss function to specific users, in some cases it is possible to improve the compatibility-accuracy trade-off with respect to these users (increase the compatibility of the model while sacrificing less accuracy). We present experimental results indicating that this approach provides moderate improvements on average (around 20%) but large improvements for certain users (up to 300%).

preprint2020arXiv

The Phantom Steering Effect in Q&A Websites

Badges are commonly used in online platforms as incentives for promoting contributions. It is widely accepted that badges "steer" people's behavior toward increasing their rate of contributions before obtaining the badge. This paper provides a new probabilistic model of user behavior in the presence of badges. By applying the model to data from thousands of users on the Q&A site Stack Overflow, we find that steering is not as widely applicable as was previously understood. Rather, the majority of users remain apathetic toward badges, while still providing a substantial number of contributions to the site. An interesting statistical phenomenon, termed "Phantom Steering," accounts for the interaction data of these users and this may have contributed to some previous conclusions about steering. Our results suggest that a small population, approximately 20%, of users respond to the badge incentives. Moreover, we conduct a qualitative survey of the users on Stack Overflow which provides further evidence that the insights from the model reflect the true behavior of the community. We argue that while badges might contribute toward a suite of effective rewards in an online system, research into other aspects of reward systems such as Stack Overflow reputation points should become a focus of the community.