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Kiran Garimella

Kiran Garimella appears in the imported research catalog. Authorship, coauthor and topic links are available while profile ownership is still unclaimed.

ResearcherUnclaimed source record
Social and Information Networkscs.CYArtificial IntelligenceComputation and LanguageCryptography and SecurityDistributed, Parallel, and Cluster ComputingHuman-Computer InteractionInformation Retrieval

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Published work

13 published item(s)

preprint2026arXiv

Creating Group Rules with AI: Human-AI Collaboration in WhatsApp Moderation

WhatsApp is one of the most widely used messaging platforms globally, with billions of users sharing information in private groups. Yet, it offers little infrastructure to support moderation and group governance. In the absence of platform-level oversight, group admins bear the responsibility of governing group behavior. In this paper, we explore how WhatsApp group admins collaborate with AI tools to create, enforce, and maintain group rules. Drawing on a two-phase speculative design study with 20 admins in India, we examine how participants interacted with an AI assistant (Meta AI) to co-create rules and responded to a series of probes illustrating AI-assisted moderation features. Our findings show that while admins appreciated the AI's ability to surface overlooked rules and reduce their moderation burden, they were highly sensitive to issues of relational trust, data privacy, tone, and social context. We identify how group type and admin style shaped their willingness to delegate authority, and surface the limitations of current chatbot interfaces in supporting collaborative rule-making. We conclude with design implications for building moderation tools that center human judgment, relational nuance, contextual adaptability, and collective governance.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Diagnosing Data from ICTs to Provide Focused Assistance in Agricultural Adoptions

In the last two decades, ICTs have played a pivotal role in empowering rural populations in India by making knowledge more accessible. Digital Green (DG) is one such ICT that employs a participatory approach with smallholder farmers to produce instructional videos that encompass content specific to them. With help of human mediators, they disseminate these videos using projectors to improve the adoption of agricultural practices. DG's web-based data tracker stores attendance and adoption logs of millions of farmers, videos screened and their demographic information. We leverage this data for a period of ten years between 2010-2020 across five states in India and use it to conduct a holistic evaluation of the ICT. First, we find disparities in adoption rates of farmers, following which we use statistical tests to identify different factors that lead to these disparities and gender-based inequalities. Second, to provide assistance to farmers facing challenges, we model the adoption of practices from a video as a prediction problem and experiment with different model architectures. Our classifier achieves accuracies ranging from 79% to 90% across the five states, demonstrating its potential for assisting future ethnographic investigations. Third, we use SHAP values in conjunction with our model for explaining the impact of various network, content and demographic features on adoption. Our research finds that farmers greatly benefit from past adopters of a video from their group and village. We also discover that videos with a low content-specificity benefit some farmers more than others. Next, we highlight the implications of our findings by translating them into recommendations for community building, revisiting participatory approach and mitigating inequalities. We conclude with a discussion on how our work can assist future investigations into the lived experiences of farmers.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Jettisoning Junk Messaging in the Era of End-to-End Encryption: A Case Study of WhatsApp

WhatsApp is a popular messaging app used by over a billion users around the globe. Due to this popularity, understanding misbehavior on WhatsApp is an important issue. The sending of unwanted junk messages by unknown contacts via WhatsApp remains understudied by researchers, in part because of the end-to-end encryption offered by the platform. We address this gap by studying junk messaging on a multilingual dataset of 2.6M messages sent to 5K public WhatsApp groups in India. We characterise both junk content and senders. We find that nearly 1 in 10 messages is unwanted content sent by junk senders, and a number of unique strategies are employed to reflect challenges faced on WhatsApp, e.g., the need to change phone numbers regularly. We finally experiment with on-device classification to automate the detection of junk, whilst respecting end-to-end encryption.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

"Short is the Road that Leads from Fear to Hate": Fear Speech in Indian WhatsApp Groups

WhatsApp is the most popular messaging app in the world. Due to its popularity, WhatsApp has become a powerful and cheap tool for political campaigning being widely used during the 2019 Indian general election, where it was used to connect to the voters on a large scale. Along with the campaigning, there have been reports that WhatsApp has also become a breeding ground for harmful speech against various protected groups and religious minorities. Many such messages attempt to instil fear among the population about a specific (minority) community. According to research on inter-group conflict, such `fear speech' messages could have a lasting impact and might lead to real offline violence. In this paper, we perform the first large scale study on fear speech across thousands of public WhatsApp groups discussing politics in India. We curate a new dataset and try to characterize fear speech from this dataset. We observe that users writing fear speech messages use various events and symbols to create the illusion of fear among the reader about a target community. We build models to classify fear speech and observe that current state-of-the-art NLP models do not perform well at this task. Fear speech messages tend to spread faster and could potentially go undetected by classifiers built to detect traditional toxic speech due to their low toxic nature. Finally, using a novel methodology to target users with Facebook ads, we conduct a survey among the users of these WhatsApp groups to understand the types of users who consume and share fear speech. We believe that this work opens up new research questions that are very different from tackling hate speech which the research community has been traditionally involved in.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

A Dataset of Fact-Checked Images Shared on WhatsApp During the Brazilian and Indian Elections

Recently, messaging applications, such as WhatsApp, have been reportedly abused by misinformation campaigns, especially in Brazil and India. A notable form of abuse in WhatsApp relies on several manipulated images and memes containing all kinds of fake stories. In this work, we performed an extensive data collection from a large set of WhatsApp publicly accessible groups and fact-checking agency websites. This paper opens a novel dataset to the research community containing fact-checked fake images shared through WhatsApp for two distinct scenarios known for the spread of fake news on the platform: the 2018 Brazilian elections and the 2019 Indian elections.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Can WhatsApp Benefit from Debunked Fact-Checked Stories to Reduce Misinformation?

WhatsApp was alleged to be widely used to spread misinformation and propaganda during elections in Brazil and India. Due to the private encrypted nature of the messages on WhatsApp, it is hard to track the dissemination of misinformation at scale. In this work, using public WhatsApp data, we observe that misinformation has been largely shared on WhatsApp public groups even after they were already fact-checked by popular fact-checking agencies. This represents a significant portion of misinformation spread in both Brazil and India in the groups analyzed. We posit that such misinformation content could be prevented if WhatsApp had a means to flag already fact-checked content. To this end, we propose an architecture that could be implemented by WhatsApp to counter such misinformation. Our proposal respects the current end-to-end encryption architecture on WhatsApp, thus protecting users' privacy while providing an approach to detect the misinformation that benefits from fact-checking efforts.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Characterising User Content on a Multi-lingual Social Network

Social media has been on the vanguard of political information diffusion in the 21st century. Most studies that look into disinformation, political influence and fake-news focus on mainstream social media platforms. This has inevitably made English an important factor in our current understanding of political activity on social media. As a result, there has only been a limited number of studies into a large portion of the world, including the largest, multilingual and multi-cultural democracy: India. In this paper we present our characterisation of a multilingual social network in India called ShareChat. We collect an exhaustive dataset across 72 weeks before and during the Indian general elections of 2019, across 14 languages. We investigate the cross lingual dynamics by clustering visually similar images together, and exploring how they move across language barriers. We find that Telugu, Malayalam, Tamil and Kannada languages tend to be dominant in soliciting political images (often referred to as memes), and posts from Hindi have the largest cross-lingual diffusion across ShareChat (as well as images containing text in English). In the case of images containing text that cross language barriers, we see that language translation is used to widen the accessibility. That said, we find cases where the same image is associated with very different text (and therefore meanings). This initial characterisation paves the way for more advanced pipelines to understand the dynamics of fake and political content in a multi-lingual and non-textual setting.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Images and Misinformation in Political Groups: Evidence from WhatsApp in India

WhatsApp is a key medium for the spread of news and rumors, often shared as images. We study a large collection of politically-oriented WhatsApp groups in India, focusing on the period leading up to the 2019 Indian national elections. By labeling samples of random and popular images, we find that around 13% of shared images are known misinformation and most fall into three types of images. Machine learning methods can be used to predict whether a viral image is misinformation, but are brittle to shifts in content over time.

0 citations0 reviewsNo code linkedOpen access
preprint2016arXiv

Quote RTs on Twitter: Usage of the New Feature for Political Discourse

Social media platforms provide several social interactional features. Due to the large scale reach of social media, these interactional features help enable various types of political discourse. Constructive and diversified discourse is important for sustaining healthy communities and reducing the impact of echo chambers. In this paper, we empirically examine the role of a newly introduced Twitter feature, 'quote retweets' (or 'quote RTs') in political discourse, specifically whether it has led to improved, civil, and balanced exchange. Quote RTs allow users to quote the tweet they retweet, while adding a short comment. Our analysis using content, network and crowd labeled data indicates that the feature has increased political discourse and its diffusion, compared to existing features. We discuss the implications of our findings in understanding and reducing online polarization.

0 citations0 reviewsNo code linkedOpen access
preprint2015arXiv

Discovering the Network Backbone from Traffic Activity Data

We introduce a new computational problem, the BackboneDiscovery problem, which encapsulates both functional and structural aspects of network analysis. While the topology of a typical road network has been available for a long time (e.g., through maps), it is only recently that fine-granularity functional (activity and usage) information about the network (like source-destination traffic information) is being collected and is readily available. The combination of functional and structural information provides an efficient way to explore and understand usage patterns of networks and aid in design and decision making. We propose efficient algorithms for the BackboneDiscovery problem including a novel use of edge centrality. We observe that for many real world networks, our algorithm produces a backbone with a small subset of the edges that support a large percentage of the network activity.

0 citations0 reviewsNo code linkedOpen access
preprint2015arXiv

Exploring Controversy in Twitter

Among the topics discussed on social media, some spark more heated debate than others. For example, experience suggests that major political events, such as a vote for healthcare law in the US, would spark more debate between opposing sides than other events, such as a concert of a popular music band. Exploring the topics of discussion on Twitter and understanding which ones are controversial is extremely useful for a variety of purposes, such as for journalists to understand what issues divide the public, or for social scientists to understand how controversy is manifested in social interactions. The system we present processes the daily trending topics discussed on the platform, and assigns to each topic a controversy score, which is computed based on the interactions among Twitter users, and a visualization of these interactions, which provides an intuitive visual cue regarding the controversy of the topic. The system also allows users to explore the messages (tweets) associated with each topic, and sort and explore the topics by different criteria (e.g., by controversy score, time, or related keywords).

0 citations0 reviewsNo code linkedOpen access
preprint2015arXiv

Scalable Facility Location for Massive Graphs on Pregel-like Systems

We propose a new scalable algorithm for facility location. Facility location is a classic problem, where the goal is to select a subset of facilities to open, from a set of candidate facilities F , in order to serve a set of clients C. The objective is to minimize the total cost of opening facilities plus the cost of serving each client from the facility it is assigned to. In this work, we are interested in the graph setting, where the cost of serving a client from a facility is represented by the shortest-path distance on the graph. This setting allows to model natural problems arising in the Web and in social media applications. It also allows to leverage the inherent sparsity of such graphs, as the input is much smaller than the full pairwise distances between all vertices. To obtain truly scalable performance, we design a parallel algorithm that operates on clusters of shared-nothing machines. In particular, we target modern Pregel-like architectures, and we implement our algorithm on Apache Giraph. Our solution makes use of a recent result to build sketches for massive graphs, and of a fast parallel algorithm to find maximal independent sets, as building blocks. In so doing, we show how these problems can be solved on a Pregel-like architecture, and we investigate the properties of these algorithms. Extensive experimental results show that our algorithm scales gracefully to graphs with billions of edges, while obtaining values of the objective function that are competitive with a state-of-the-art sequential algorithm.

0 citations0 reviewsNo code linkedOpen access
preprint2014arXiv

From "I love you babe" to "leave me alone" - Romantic Relationship Breakups on Twitter

We use public data from Twitter to study the breakups of the romantic relationships of 661 couples. Couples are identified through profile references such as @user1 writing "@user2 is the best boyfriend ever!!". Using this data set we find evidence for a number of existing hypotheses describing psychological processes including (i) pre-relationship closeness being indicative of post-relationship closeness, (ii) "stonewalling", i.e., ignoring messages by a partner, being indicative of a pending breakup, and (iii) post-breakup depression. We also observe a previously undocumented phenomenon of "batch un-friending and being un-friended" where users who break up experience sudden drops of 15-20 followers and friends. Our work shows that public Twitter data can be used to gain new insights into psychological processes surrounding relationship dissolutions, something that most people go through at least once in their lifetime.

0 citations0 reviewsNo code linkedOpen access