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Jingbo Zhou

Jingbo Zhou contributes to research discovery and scholarly infrastructure.

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Published work

10 published item(s)

preprint2026arXiv

DuIVRS-2: An LLM-based Interactive Voice Response System for Large-scale POI Attribute Acquisition

Accurate Point of Interest (POI) attribute acquisition is essential for location-based services, yet traditional modular Interactive Voice Response (IVR) systems suffer from error accumulation and high maintenance overhead. We present DuIVRS-2, a large language model (LLM)-based end-to-end framework designed for large-scale POI attribute acquisition at Baidu Maps. To address the long-tail distribution of real-world interactions, our methodology first employs a finite state machine (FSM)-guided data augmentation strategy to synthesize a balanced and diverse training dataset. We then streamline dialogue management via a selective generation scheme combined with a Chain-of-Thought (CoT) mechanism, which ensures output stability and effectively eliminates hallucinations in industrial settings. To facilitate continuous policy refinement with minimal manual effort, we design a cooperative iterative learning framework that leverages a dual-evaluator voting system. Deployed in production for two months, DuIVRS-2 processed 0.4 million calls daily and achieved a 83.9\% Task Success Rate (TSR), outperforming its predecessor by 4 percentage points while maintaining a low reaction time of 130ms. This work provides a production-proven reference for developing robust, cost-effective LLM agents for large-scale industrial dialogue applications.

preprint2026arXiv

scHelix: Asymmetric Dual-Stream Integration via Explicit Gene-Level Disentanglement

A critical challenge in single-cell RNA sequencing (scRNA-seq) integration is resolving the tension between eliminating batch effects and maintaining biological fidelity. While recent evidence indicates that batch effects manifest heterogeneously across genes, most existing methods process the transcriptome uniformly, frequently resulting in over-correction and loss of subtle biological signals. To address this, we present scHelix, a dataset-adaptive framework that fundamentally changes how features are processed by explicitly partitioning genes into domain-invariant Anchors and domain-sensitive Variants at the input level. scHelix utilizes a dual-stream sparse diffusion encoder equipped with stop-gradient graph caching to efficiently learn multi-scale structural representations. The core of our approach is a novel asymmetric Align-Refine-Fuse protocol: the unstable Variant stream is first aligned to the robust topology of the Anchor stream, followed by a conservative refinement phase where the Anchor stream absorbs denoised details via bounded residual gating. This divide-and-conquer architecture prevents shortcut learning and ensures robust batch removal without compromising the integrity of biological clusters. Extensive benchmarking demonstrates that scHelix outperforms state-of-the-art methods.

preprint2023arXiv

Adaptive Depth Graph Attention Networks

As one of the most popular GNN architectures, the graph attention networks (GAT) is considered the most advanced learning architecture for graph representation and has been widely used in various graph mining tasks with impressive results. However, since GAT was proposed, none of the existing studies have provided systematic insight into the relationship between the performance of GAT and the number of layers, which is a critical issue in guiding model performance improvement. In this paper, we perform a systematic experimental evaluation and based on the experimental results, we find two important facts: (1) the main factor limiting the accuracy of the GAT model as the number of layers increases is the oversquashing phenomenon; (2) among the previous improvements applied to the GNN model, only the residual connection can significantly improve the GAT model performance. We combine these two important findings to provide a theoretical explanation that it is the residual connection that mitigates the loss of original feature information due to oversquashing and thus improves the deep GAT model performance. This provides empirical insights and guidelines for researchers to design the GAT variant model with appropriate depth and well performance. To demonstrate the effectiveness of our proposed guidelines, we propose a GAT variant model-ADGAT that adaptively selects the number of layers based on the sparsity of the graph, and experimentally demonstrate that the effectiveness of our model is significantly improved over the original GAT.

preprint2023arXiv

Towards Table-to-Text Generation with Pretrained Language Model: A Table Structure Understanding and Text Deliberating Approach

Although remarkable progress on the neural table-to-text methods has been made, the generalization issues hinder the applicability of these models due to the limited source tables. Large-scale pretrained language models sound like a promising solution to tackle such issues. However, how to effectively bridge the gap between the structured table and the text input by fully leveraging table information to fuel the pretrained model is still not well explored. Besides, another challenge of integrating the deliberation mechanism into the text-to-text pretrained model for solving the table-to-text task remains seldom studied. In this paper, to implement the table-to-text generation with pretrained language model, we propose a table structure understanding and text deliberating approach, namely TASD. Specifically, we devise a three-layered multi-head attention network to realize the table-structure-aware text generation model with the help of the pretrained language model. Furthermore, a multi-pass decoder framework is adopted to enhance the capability of polishing generated text for table descriptions. The empirical studies, as well as human evaluation, on two public datasets, validate that our approach can generate faithful and fluent descriptive texts for different types of tables.

preprint2022arXiv

ChemRL-GEM: Geometry Enhanced Molecular Representation Learning for Property Prediction

Effective molecular representation learning is of great importance to facilitate molecular property prediction, which is a fundamental task for the drug and material industry. Recent advances in graph neural networks (GNNs) have shown great promise in applying GNNs for molecular representation learning. Moreover, a few recent studies have also demonstrated successful applications of self-supervised learning methods to pre-train the GNNs to overcome the problem of insufficient labeled molecules. However, existing GNNs and pre-training strategies usually treat molecules as topological graph data without fully utilizing the molecular geometry information. Whereas, the three-dimensional (3D) spatial structure of a molecule, a.k.a molecular geometry, is one of the most critical factors for determining molecular physical, chemical, and biological properties. To this end, we propose a novel Geometry Enhanced Molecular representation learning method (GEM) for Chemical Representation Learning (ChemRL). At first, we design a geometry-based GNN architecture that simultaneously models atoms, bonds, and bond angles in a molecule. To be specific, we devised double graphs for a molecule: The first one encodes the atom-bond relations; The second one encodes bond-angle relations. Moreover, on top of the devised GNN architecture, we propose several novel geometry-level self-supervised learning strategies to learn spatial knowledge by utilizing the local and global molecular 3D structures. We compare ChemRL-GEM with various state-of-the-art (SOTA) baselines on different molecular benchmarks and exhibit that ChemRL-GEM can significantly outperform all baselines in both regression and classification tasks. For example, the experimental results show an overall improvement of 8.8% on average compared to SOTA baselines on the regression tasks, demonstrating the superiority of the proposed method.

preprint2021arXiv

C-Watcher: A Framework for Early Detection of High-Risk Neighborhoods Ahead of COVID-19 Outbreak

The novel coronavirus disease (COVID-19) has crushed daily routines and is still rampaging through the world. Existing solution for nonpharmaceutical interventions usually needs to timely and precisely select a subset of residential urban areas for containment or even quarantine, where the spatial distribution of confirmed cases has been considered as a key criterion for the subset selection. While such containment measure has successfully stopped or slowed down the spread of COVID-19 in some countries, it is criticized for being inefficient or ineffective, as the statistics of confirmed cases are usually time-delayed and coarse-grained. To tackle the issues, we propose C-Watcher, a novel data-driven framework that aims at screening every neighborhood in a target city and predicting infection risks, prior to the spread of COVID-19 from epicenters to the city. In terms of design, C-Watcher collects large-scale long-term human mobility data from Baidu Maps, then characterizes every residential neighborhood in the city using a set of features based on urban mobility patterns. Furthermore, to transfer the firsthand knowledge (witted in epicenters) to the target city before local outbreaks, we adopt a novel adversarial encoder framework to learn "city-invariant" representations from the mobility-related features for precise early detection of high-risk neighborhoods, even before any confirmed cases known, in the target city. We carried out extensive experiments on C-Watcher using the real-data records in the early stage of COVID-19 outbreaks, where the results demonstrate the efficiency and effectiveness of C-Watcher for early detection of high-risk neighborhoods from a large number of cities.

preprint2021arXiv

Spatial Object Recommendation with Hints: When Spatial Granularity Matters

Existing spatial object recommendation algorithms generally treat objects identically when ranking them. However, spatial objects often cover different levels of spatial granularity and thereby are heterogeneous. For example, one user may prefer to be recommended a region (say Manhattan), while another user might prefer a venue (say a restaurant). Even for the same user, preferences can change at different stages of data exploration. In this paper, we study how to support top-k spatial object recommendations at varying levels of spatial granularity, enabling spatial objects at varying granularity, such as a city, suburb, or building, as a Point of Interest (POI). To solve this problem, we propose the use of a POI tree, which captures spatial containment relationships between POIs. We design a novel multi-task learning model called MPR (short for Multi-level POI Recommendation), where each task aims to return the top-k POIs at a certain spatial granularity level. Each task consists of two subtasks: (i) attribute-based representation learning; (ii) interaction-based representation learning. The first subtask learns the feature representations for both users and POIs, capturing attributes directly from their profiles. The second subtask incorporates user-POI interactions into the model. Additionally, MPR can provide insights into why certain recommendations are being made to a user based on three types of hints: user-aspect, POI-aspect, and interaction-aspect. We empirically validate our approach using two real-life datasets, and show promising performance improvements over several state-of-the-art methods.

preprint2020arXiv

Defending Water Treatment Networks: Exploiting Spatio-temporal Effects for Cyber Attack Detection

While Water Treatment Networks (WTNs) are critical infrastructures for local communities and public health, WTNs are vulnerable to cyber attacks. Effective detection of attacks can defend WTNs against discharging contaminated water, denying access, destroying equipment, and causing public fear. While there are extensive studies in WTNs attack detection, they only exploit the data characteristics partially to detect cyber attacks. After preliminary exploring the sensing data of WTNs, we find that integrating spatio-temporal knowledge, representation learning, and detection algorithms can improve attack detection accuracy. To this end, we propose a structured anomaly detection framework to defend WTNs by modeling the spatio-temporal characteristics of cyber attacks in WTNs. In particular, we propose a spatio-temporal representation framework specially tailored to cyber attacks after separating the sensing data of WTNs into a sequence of time segments. This framework has two key components. The first component is a temporal embedding module to preserve temporal patterns within a time segment by projecting the time segment of a sensor into a temporal embedding vector. We then construct Spatio-Temporal Graphs (STGs), where a node is a sensor and an attribute is the temporal embedding vector of the sensor, to describe the state of the WTNs. The second component is a spatial embedding module, which learns the final fused embedding of the WTNs from STGs. In addition, we devise an improved one class-SVM model that utilizes a new designed pairwise kernel to detect cyber attacks. The devised pairwise kernel augments the distance between normal and attack patterns in the fused embedding space. Finally, we conducted extensive experimental evaluations with real-world data to demonstrate the effectiveness of our framework.

preprint2020arXiv

Intelligent Exploration for User Interface Modules of Mobile App with Collective Learning

A mobile app interface usually consists of a set of user interface modules. How to properly design these user interface modules is vital to achieving user satisfaction for a mobile app. However, there are few methods to determine design variables for user interface modules except for relying on the judgment of designers. Usually, a laborious post-processing step is necessary to verify the key change of each design variable. Therefore, there is a only very limited amount of design solutions that can be tested. It is timeconsuming and almost impossible to figure out the best design solutions as there are many modules. To this end, we introduce FEELER, a framework to fast and intelligently explore design solutions of user interface modules with a collective machine learning approach. FEELER can help designers quantitatively measure the preference score of different design solutions, aiming to facilitate the designers to conveniently and quickly adjust user interface module. We conducted extensive experimental evaluations on two real-life datasets to demonstrate its applicability in real-life cases of user interface module design in the Baidu App, which is one of the most popular mobile apps in China.

preprint2020arXiv

Polestar: An Intelligent, Efficient and National-Wide Public Transportation Routing Engine

Public transportation plays a critical role in people's daily life. It has been proven that public transportation is more environmentally sustainable, efficient, and economical than any other forms of travel. However, due to the increasing expansion of transportation networks and more complex travel situations, people are having difficulties in efficiently finding the most preferred route from one place to another through public transportation systems. To this end, in this paper, we present Polestar, a data-driven engine for intelligent and efficient public transportation routing. Specifically, we first propose a novel Public Transportation Graph (PTG) to model public transportation system in terms of various travel costs, such as time or distance. Then, we introduce a general route search algorithm coupled with an efficient station binding method for efficient route candidate generation. After that, we propose a two-pass route candidate ranking module to capture user preferences under dynamic travel situations. Finally, experiments on two real-world data sets demonstrate the advantages of Polestar in terms of both efficiency and effectiveness. Indeed, in early 2019, Polestar has been deployed on Baidu Maps, one of the world's largest map services. To date, Polestar is servicing over 330 cities, answers over a hundred millions of queries each day, and achieves substantial improvement of user click ratio.