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Jiaye Lin

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Published work

4 published item(s)

preprint2026arXiv

Higher Satisfaction, Lower Cost: A Technical Report on How LLMs Revolutionize Meituan's Intelligent Interaction Systems

Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction systems to deliver efficient, personalized, and 24/7 support. In practice, intelligent interaction systems encounter several challenges: (1) Constructing high-quality data for cold-start training is difficult, hindering self-evolution and raising labor costs. (2) Multi-turn dialogue performance remains suboptimal due to inadequate intent understanding, rule compliance, and solution extraction. (3) Frequent evolution of business rules affects system operability and transferability, constraining low-cost expansion and adaptability. (4) Reliance on a single LLM is insufficient in complex scenarios, where the absence of multi-agent frameworks and effective collaboration undermines process completeness and service quality. (5) The open-domain nature of multi-turn dialogues, lacking unified golden answers, hampers quantitative evaluation and continuous optimization. To address these challenges, we introduce WOWService, an intelligent interaction system tailored for industrial applications. With the integration of LLMs and multi-agent architectures, WOWService enables autonomous task management and collaborative problem-solving. Specifically, WOWService focuses on core modules including data construction, general capability enhancement, business scenario adaptation, multi-agent coordination, and automated evaluation. Currently, WOWService is deployed on the Meituan App, achieving significant gains in key metrics, e.g., User Satisfaction Metric 1 (USM 1) -27.53% and User Satisfaction Metric 2 (USM 2) +25.51%, demonstrating its effectiveness in capturing user needs and advancing personalized service.

preprint2026arXiv

TrajShield: Trajectory-Level Safety Mediation for Defending Text-to-Video Models Against Jailbreak Attacks

Text-to-Video (T2V) models have demonstrated remarkable capability in generating temporally coherent videos from natural language prompts, yet they also risk producing unsafe content such as violence or explicit material. Existing prompt-level defenses are largely inherited from text-to-image safety and operate on the lexical surface of the input, making them vulnerable to jailbreak attacks that disguise harmful intent through rephrasing or adversarial prompting. Moreover, T2V generation introduces a distinctive challenge overlooked by prior work: temporally emergent risk, where a seemingly benign prompt leads to unsafe content through the generator's temporal extrapolation toward narrative coherence. We propose \method{}, a training-free, inference-time defense framework that reformulates T2V safety as a causal intervention in a temporally structured semantic space. TrajShield handles explicit unsafe prompts, jailbreak attacks, and temporally emergent risks in a unified manner by simulating the implied trajectory of a prompt, localizing the causal origin of potential risk, and applying a minimally invasive rewrite that neutralizes the risk while preserving safety-irrelevant semantics. Experiments on T2VSafetyBench across 14 safety categories and multiple T2V backends demonstrate that TrajShield achieves state-of-the-art defenseive performance while maintaining high semantic fidelity, substantially outperforming existing defenses, with an average ASR reduction of 52.44\%.

preprint2020arXiv

Optimization-driven Deep Reinforcement Learning for Robust Beamforming in IRS-assisted Wireless Communications

Intelligent reflecting surface (IRS) is a promising technology to assist downlink information transmissions from a multi-antenna access point (AP) to a receiver. In this paper, we minimize the AP's transmit power by a joint optimization of the AP's active beamforming and the IRS's passive beamforming. Due to uncertain channel conditions, we formulate a robust power minimization problem subject to the receiver's signal-to-noise ratio (SNR) requirement and the IRS's power budget constraint. We propose a deep reinforcement learning (DRL) approach that can adapt the beamforming strategies from past experiences. To improve the learning performance, we derive a convex approximation as a lower bound on the robust problem, which is integrated into the DRL framework and thus promoting a novel optimization-driven deep deterministic policy gradient (DDPG) approach. In particular, when the DDPG algorithm generates a part of the action (e.g., passive beamforming), we can use the model-based convex approximation to optimize the other part (e.g., active beamforming) of the action more efficiently. Our simulation results demonstrate that the optimization-driven DDPG algorithm can improve both the learning rate and reward performance significantly compared to the conventional model-free DDPG algorithm.

preprint2020arXiv

Optimization-driven Machine Learning for Intelligent Reflecting Surfaces Assisted Wireless Networks

Intelligent reflecting surface (IRS) has been recently employed to reshape the wireless channels by controlling individual scattering elements' phase shifts, namely, passive beamforming. Due to the large size of scattering elements, the passive beamforming is typically challenged by the high computational complexity and inexact channel information. In this article, we focus on machine learning (ML) approaches for performance maximization in IRS-assisted wireless networks. In general, ML approaches provide enhanced flexibility and robustness against uncertain information and imprecise modeling. Practical challenges still remain mainly due to the demand for a large dataset in offline training and slow convergence in online learning. These observations motivate us to design a novel optimization-driven ML framework for IRS-assisted wireless networks, which takes both advantages of the efficiency in model-based optimization and the robustness in model-free ML approaches. By splitting the decision variables into two parts, one part is obtained by the outer-loop ML approach, while the other part is optimized efficiently by solving an approximate problem. Numerical results verify that the optimization-driven ML approach can improve both the convergence and the reward performance compared to conventional model-free learning approaches.