Researcher profile

Isar Nejadgholi

Isar Nejadgholi contributes to research discovery and scholarly infrastructure.

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Published work

5 published item(s)

preprint2026arXiv

Defining Cultural Capabilities for AI Evaluation: A Taxonomy Grounded in Intercultural Communication Theory

Tremendous efforts have been put into evaluating the inclusivity and effectiveness of AI systems across cultures. However, the cultural capabilities considered in much of the literature remain vaguely defined, are referred to using interchangeable terminology, and are typically limited to recalling accurate information about various demographics, regions, and nationalities. To address this construct ambiguity, we draw from Intercultural Communication scholarship and propose a three-level taxonomy of AI-relevant cultural capabilities: Cultural Awareness answers "Does the model know?", Cultural Sensitivity answers "How does it frame its knowledge?", and Cultural Competence answers "Can it adapt as the interaction evolves?". Beyond conceptual clarification, we position this taxonomy as a practical tool for improving the validity and interpretability of AI evaluation in real-world, multicultural settings. Without such construct clarity, evaluation results risk overstating model capabilities and may lead to inappropriate deployment decisions in culturally sensitive contexts.

preprint2022arXiv

Challenges in Applying Explainability Methods to Improve the Fairness of NLP Models

Motivations for methods in explainable artificial intelligence (XAI) often include detecting, quantifying and mitigating bias, and contributing to making machine learning models fairer. However, exactly how an XAI method can help in combating biases is often left unspecified. In this paper, we briefly review trends in explainability and fairness in NLP research, identify the current practices in which explainability methods are applied to detect and mitigate bias, and investigate the barriers preventing XAI methods from being used more widely in tackling fairness issues.

preprint2022arXiv

Improving Generalizability in Implicitly Abusive Language Detection with Concept Activation Vectors

Robustness of machine learning models on ever-changing real-world data is critical, especially for applications affecting human well-being such as content moderation. New kinds of abusive language continually emerge in online discussions in response to current events (e.g., COVID-19), and the deployed abuse detection systems should be updated regularly to remain accurate. In this paper, we show that general abusive language classifiers tend to be fairly reliable in detecting out-of-domain explicitly abusive utterances but fail to detect new types of more subtle, implicit abuse. Next, we propose an interpretability technique, based on the Testing Concept Activation Vector (TCAV) method from computer vision, to quantify the sensitivity of a trained model to the human-defined concepts of explicit and implicit abusive language, and use that to explain the generalizability of the model on new data, in this case, COVID-related anti-Asian hate speech. Extending this technique, we introduce a novel metric, Degree of Explicitness, for a single instance and show that the new metric is beneficial in suggesting out-of-domain unlabeled examples to effectively enrich the training data with informative, implicitly abusive texts.

preprint2022arXiv

Necessity and Sufficiency for Explaining Text Classifiers: A Case Study in Hate Speech Detection

We present a novel feature attribution method for explaining text classifiers, and analyze it in the context of hate speech detection. Although feature attribution models usually provide a single importance score for each token, we instead provide two complementary and theoretically-grounded scores -- necessity and sufficiency -- resulting in more informative explanations. We propose a transparent method that calculates these values by generating explicit perturbations of the input text, allowing the importance scores themselves to be explainable. We employ our method to explain the predictions of different hate speech detection models on the same set of curated examples from a test suite, and show that different values of necessity and sufficiency for identity terms correspond to different kinds of false positive errors, exposing sources of classifier bias against marginalized groups.

preprint2020arXiv

Extensive Error Analysis and a Learning-Based Evaluation of Medical Entity Recognition Systems to Approximate User Experience

When comparing entities extracted by a medical entity recognition system with gold standard annotations over a test set, two types of mismatches might occur, label mismatch or span mismatch. Here we focus on span mismatch and show that its severity can vary from a serious error to a fully acceptable entity extraction due to the subjectivity of span annotations. For a domain-specific BERT-based NER system, we showed that 25% of the errors have the same labels and overlapping span with gold standard entities. We collected expert judgement which shows more than 90% of these mismatches are accepted or partially accepted by the user. Using the training set of the NER system, we built a fast and lightweight entity classifier to approximate the user experience of such mismatches through accepting or rejecting them. The decisions made by this classifier are used to calculate a learning-based F-score which is shown to be a better approximation of a forgiving user's experience than the relaxed F-score. We demonstrated the results of applying the proposed evaluation metric for a variety of deep learning medical entity recognition models trained with two datasets.