Researcher profile

Hari Subramani

Hari Subramani contributes to research discovery and scholarly infrastructure.

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Published work

2 published item(s)

preprint2026arXiv

AgentArch: A Comprehensive Benchmark to Evaluate Agent Architectures in Enterprise

While individual components of agentic architectures have been studied in isolation, there remains limited empirical understanding of how different design dimensions interact within complex multi-agent systems. This study aims to address these gaps by providing a comprehensive enterprise-specific benchmark evaluating 18 distinct agentic configurations across state-of-the-art large language models. We examine four critical agentic system dimensions: orchestration strategy, agent prompt implementation (ReAct versus function calling), memory architecture, and thinking tool integration. Our benchmark reveals significant model-specific architectural preferences that challenge the prevalent one-size-fits-all paradigm in agentic AI systems. It also reveals significant weaknesses in overall agentic performance on enterprise tasks with the highest scoring models achieving a maximum of only 35.3\% success on the more complex task and 70.8\% on the simpler task. We hope these findings inform the design of future agentic systems by enabling more empirically backed decisions regarding architectural components and model selection.

preprint2026arXiv

EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents

Voice agents, artificial intelligence systems that conduct spoken conversations to complete tasks, are increasingly deployed across enterprise applications. However, no existing benchmark jointly addresses two core evaluation challenges: generating realistic simulated conversations, and measuring quality across the full scope of voice-specific failure modes. We present EVA-Bench, an end-to-end evaluation framework that addresses both. On the simulation side, EVA-Bench orchestrates bot-to-bot audio conversations over dynamic multi-turn dialogues, with automatic simulation validation that detects user simulator error and appropriately regenerates conversations before scoring. On the measurement side, EVA-Bench introduces two composite metrics: EVA-A (Accuracy), capturing task completion, faithfulness, and audio-level speech fidelity; and EVA-X (Experience), capturing conversation progression, spoken conciseness, and turn-taking timing. Both metrics apply to different agent architectures, enabling direct cross-architecture comparison. EVA-Bench includes 213 scenarios across three enterprise domains, a controlled perturbation suite for accent and noise robustness, and pass@1, pass@k, pass^k measurements that distinguish peak from reliable capability. Across 12 systems spanning all three architectures, we find: (1) no system simultaneously exceeds 0.5 on both EVA-A pass@1 and EVA-X pass@1; (2) peak and reliable performance diverge substantially (median pass@k - pass^k gap of 0.44 on EVA-A); and (3) accent and noise perturbations expose substantial robustness gaps, with effects varying across architectures, systems, and metrics (mean up to 0.314). We release the full framework, evaluation suite, and benchmark data under an open-source license.