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Giuseppe Carenini

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Published work

8 published item(s)

preprint2026arXiv

IntentGrasp: A Comprehensive Benchmark for Intent Understanding

Accurately understanding the intent behind speech, conversation, and writing is crucial to the development of helpful Large Language Model (LLM) assistants. This paper introduces IntentGrasp, a comprehensive benchmark for evaluating the intent understanding capability of LLMs. Derived from 49 high-quality, open-licensed corpora spanning 12 diverse domains, IntentGrasp is constructed through source datasets curation, intent label contextualization, and task format unification. IntentGrasp contains a large-scale training set of 262,759 instances and two evaluation sets: an All Set of 12,909 test cases and a more balanced and challenging Gem Set of 470 cases. Extensive evaluations on 20 LLMs across 7 families (including frontier models such as GPT-5.4, Gemini-3.1-Pro, and Claude-Opus-4.7) demonstrate unsatisfactory performance, with scores below 60% on All Set and below 25% on Gem set. Notably, 17 out of 20 tested models perform worse than a random-guess baseline (15.2%) on Gem Set, while the estimated human performance is ~81.1%, showing substantial room for improvement. To enhance such ability, this paper proposes Intentional Fine-Tuning (IFT), which fine-tunes the models on the training set in IntentGrasp, yielding significant gains of 30+ F1 points on All Set and 20+ points on Gem Set. Tellingly, the leave-one-domain-out (Lodo) experiments further demonstrate the strong cross-domain generalizability of IFT, verifying that it is a promising approach to substantially enhancing the intent understanding of LLMs. Overall, by benchmarking and boosting intent understanding ability, this study sheds light on a promising path towards more intentional, capable, and safe AI assistants for human benefits and social good.

preprint2026arXiv

ReVision: Scaling Computer-Use Agents via Temporal Visual Redundancy Reduction

Computer-use agents (CUAs) rely on visual observations of graphical user interfaces, where each screenshot is encoded into a large number of visual tokens. As interaction trajectories grow, the token cost increases rapidly, limiting the amount of history that can be incorporated under fixed context and compute budgets. This has resulted in no or very limited improvement in the performance when using history unlike other domains. We address this inefficiency by introducing ReVision, which is used to train multimodal language models on trajectories where redundant visual patches are removed using a learned patch selector that compares patch representations across consecutive screenshots while preserving spatial structure required by the model. Across three benchmarks, OSWorld, WebTailBench, and AgentNetBench, when processing trajectories with 5 history screenshots using Qwen2.5-VL-7B, ReVision reduces token usage by approximately 46% on average while improving success rate by 3% over the no drop baseline. This establishes a clear efficiency gain, enabling agents to process longer trajectories with fewer tokens. With this improved efficiency, we revisit the role of history in CUAs and find that performance continues to improve as more past observations are incorporated when redundancy is removed. This suggests that the commonly observed saturation in visual history is not due to limited usefulness of past information, but rather a consequence of inefficient token representations.

preprint2022arXiv

Automated Utterance Labeling of Conversations Using Natural Language Processing

Conversational data is essential in psychology because it can help researchers understand individuals cognitive processes, emotions, and behaviors. Utterance labelling is a common strategy for analyzing this type of data. The development of NLP algorithms allows researchers to automate this task. However, psychological conversational data present some challenges to NLP researchers, including multilabel classification, a large number of classes, and limited available data. This study explored how automated labels generated by NLP methods are comparable to human labels in the context of conversations on adulthood transition. We proposed strategies to handle three common challenges raised in psychological studies. Our findings showed that the deep learning method with domain adaptation (RoBERTa-CON) outperformed all other machine learning methods; and the hierarchical labelling system that we proposed was shown to help researchers strategically analyze conversational data. Our Python code and NLP model are available at https://github.com/mlaricheva/automated_labeling.

preprint2022arXiv

Entity-based SpanCopy for Abstractive Summarization to Improve the Factual Consistency

Despite the success of recent abstractive summarizers on automatic evaluation metrics, the generated summaries still present factual inconsistencies with the source document. In this paper, we focus on entity-level factual inconsistency, i.e. reducing the mismatched entities between the generated summaries and the source documents. We therefore propose a novel entity-based SpanCopy mechanism, and explore its extension with a Global Relevance component. Experiment results on four summarization datasets show that SpanCopy can effectively improve the entity-level factual consistency with essentially no change in the word-level and entity-level saliency. The code is available at https://github.com/Wendy-Xiao/Entity-based-SpanCopy

preprint2022arXiv

PRIMERA: Pyramid-based Masked Sentence Pre-training for Multi-document Summarization

We introduce PRIMERA, a pre-trained model for multi-document representation with a focus on summarization that reduces the need for dataset-specific architectures and large amounts of fine-tuning labeled data. PRIMERA uses our newly proposed pre-training objective designed to teach the model to connect and aggregate information across documents. It also uses efficient encoder-decoder transformers to simplify the processing of concatenated input documents. With extensive experiments on 6 multi-document summarization datasets from 3 different domains on zero-shot, few-shot and full-supervised settings, PRIMERA outperforms current state-of-the-art dataset-specific and pre-trained models on most of these settings with large margins. The code and pre-trained models can be found at \url{https://github.com/allenai/PRIMER}.

preprint2022arXiv

Towards Understanding Large-Scale Discourse Structures in Pre-Trained and Fine-Tuned Language Models

With a growing number of BERTology work analyzing different components of pre-trained language models, we extend this line of research through an in-depth analysis of discourse information in pre-trained and fine-tuned language models. We move beyond prior work along three dimensions: First, we describe a novel approach to infer discourse structures from arbitrarily long documents. Second, we propose a new type of analysis to explore where and how accurately intrinsic discourse is captured in the BERT and BART models. Finally, we assess how similar the generated structures are to a variety of baselines as well as their distribution within and between models.

preprint2020arXiv

Exploratory Analysis of COVID-19 Related Tweets in North America to Inform Public Health Institutes

Social media is a rich source where we can learn about people's reactions to social issues. As COVID-19 has significantly impacted on people's lives, it is essential to capture how people react to public health interventions and understand their concerns. In this paper, we aim to investigate people's reactions and concerns about COVID-19 in North America, especially focusing on Canada. We analyze COVID-19 related tweets using topic modeling and aspect-based sentiment analysis, and interpret the results with public health experts. We compare timeline of topics discussed with timing of implementation of public health interventions for COVID-19. We also examine people's sentiment about COVID-19 related issues. We discuss how the results can be helpful for public health agencies when designing a policy for new interventions. Our work shows how Natural Language Processing (NLP) techniques could be applied to public health questions with domain expert involvement.

preprint2014arXiv

Topic Segmentation and Labeling in Asynchronous Conversations

Topic segmentation and labeling is often considered a prerequisite for higher-level conversation analysis and has been shown to be useful in many Natural Language Processing (NLP) applications. We present two new corpora of email and blog conversations annotated with topics, and evaluate annotator reliability for the segmentation and labeling tasks in these asynchronous conversations. We propose a complete computational framework for topic segmentation and labeling in asynchronous conversations. Our approach extends state-of-the-art methods by considering a fine-grained structure of an asynchronous conversation, along with other conversational features by applying recent graph-based methods for NLP. For topic segmentation, we propose two novel unsupervised models that exploit the fine-grained conversational structure, and a novel graph-theoretic supervised model that combines lexical, conversational and topic features. For topic labeling, we propose two novel (unsupervised) random walk models that respectively capture conversation specific clues from two different sources: the leading sentences and the fine-grained conversational structure. Empirical evaluation shows that the segmentation and the labeling performed by our best models beat the state-of-the-art, and are highly correlated with human annotations.