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Researcher profile

Fernando Diaz

Fernando Diaz contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
Information Retrievalcs.CYMachine LearningArtificial IntelligenceComputation and LanguageDigital LibrariesHuman-Computer Interaction

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Published work

14 published item(s)

preprint2026arXiv

Quantifying the Statistical Effect of Rubric Modifications on Human-Autorater Agreement

Autoraters, also referred to as LLM-as-judges, are increasingly used for evaluation and automated content moderation. However, there is limited statistical analysis of how modifications in a rubric presented to both humans and autoraters affect their score agreement. Rubrics that ask for an overall or \emph{holistic} judgment - for example, rating the ``quality'' of an essay - may be inconsistently interpreted due to the complexity or subjectivity of the criteria. Conversely, rubrics can ask for \emph{analytic} judgments, which decompose assessment criteria - for example, ``quality'' into ``fluency'' and ``organization''. While these rubrics can be edited to improve the individual accuracy of both human and automated scoring, this approach may result in disagreement between the two scores, or with the associated holistic judgment. Designing and deploying reliable autoraters requires understanding not just the relationship between human and autorater annotations but how that relationship changes as holistic or analytic judgments are elicited. The results indicate that rubric edits providing representative examples and additional context, and reducing positional bias in the rubric increased human-autorater agreement, while higher rubric complexity and conservative aggregation methods tended to decrease it. The findings from the automatic essay scoring and instruction-following evaluation domains suggest that practitioners should carefully analyze domain- and rubric-specific performance to move towards higher human-autorater agreement.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Analyzing the Effect of Sampling in GNNs on Individual Fairness

Graph neural network (GNN) based methods have saturated the field of recommender systems. The gains of these systems have been significant, showing the advantages of interpreting data through a network structure. However, despite the noticeable benefits of using graph structures in recommendation tasks, this representational form has also bred new challenges which exacerbate the complexity of mitigating algorithmic bias. When GNNs are integrated into downstream tasks, such as recommendation, bias mitigation can become even more difficult. Furthermore, the intractability of applying existing methods of fairness promotion to large, real world datasets places even more serious constraints on mitigation attempts. Our work sets out to fill in this gap by taking an existing method for promoting individual fairness on graphs and extending it to support mini-batch, or sub-sample based, training of a GNN, thus laying the groundwork for applying this method to a downstream recommendation task. We evaluate two popular GNN methods: Graph Convolutional Network (GCN), which trains on the entire graph, and GraphSAGE, which uses probabilistic random walks to create subgraphs for mini-batch training, and assess the effects of sub-sampling on individual fairness. We implement an individual fairness notion called \textit{REDRESS}, proposed by Dong et al., which uses rank optimization to learn individual fair node, or item, embeddings. We empirically show on two real world datasets that GraphSAGE is able to achieve, not just, comparable accuracy, but also, improved fairness as compared with the GCN model. These finding have consequential ramifications to individual fairness promotion, GNNs, and in downstream form, recommender systems, showing that mini-batch training facilitate individual fairness promotion by allowing for local nuance to guide the process of fairness promotion in representation learning.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Exposing Query Identification for Search Transparency

Search systems control the exposure of ranked content to searchers. In many cases, creators value not only the exposure of their content but, moreover, an understanding of the specific searches where the content is surfaced. The problem of identifying which queries expose a given piece of content in the ranking results is an important and relatively under-explored search transparency challenge. Exposing queries are useful for quantifying various issues of search bias, privacy, data protection, security, and search engine optimization. Exact identification of exposing queries in a given system is computationally expensive, especially in dynamic contexts such as web search. We explore the feasibility of approximate exposing query identification (EQI) as a retrieval task by reversing the role of queries and documents in two classes of search systems: dense dual-encoder models and traditional BM25 models. We then propose how this approach can be improved through metric learning over the retrieval embedding space. We further derive an evaluation metric to measure the quality of a ranking of exposing queries, as well as conducting an empirical analysis focusing on various practical aspects of approximate EQI. Overall, our work contributes a novel conception of transparency in search systems and computational means of achieving it.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Fairness in Information Access Systems

Recommendation, information retrieval, and other information access systems pose unique challenges for investigating and applying the fairness and non-discrimination concepts that have been developed for studying other machine learning systems. While fair information access shares many commonalities with fair classification, the multistakeholder nature of information access applications, the rank-based problem setting, the centrality of personalization in many cases, and the role of user response complicate the problem of identifying precisely what types and operationalizations of fairness may be relevant, let alone measuring or promoting them. In this monograph, we present a taxonomy of the various dimensions of fair information access and survey the literature to date on this new and rapidly-growing topic. We preface this with brief introductions to information access and algorithmic fairness, to facilitate use of this work by scholars with experience in one (or neither) of these fields who wish to learn about their intersection. We conclude with several open problems in fair information access, along with some suggestions for how to approach research in this space.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Learning to Limit Data Collection via Scaling Laws: A Computational Interpretation for the Legal Principle of Data Minimization

Modern machine learning systems are increasingly characterized by extensive personal data collection, despite the diminishing returns and increasing societal costs of such practices. Yet, data minimisation is one of the core data protection principles enshrined in the European Union's General Data Protection Regulation ('GDPR') and requires that only personal data that is adequate, relevant and limited to what is necessary is processed. However, the principle has seen limited adoption due to the lack of technical interpretation. In this work, we build on literature in machine learning and law to propose FIDO, a Framework for Inhibiting Data Overcollection. FIDO learns to limit data collection based on an interpretation of data minimization tied to system performance. Concretely, FIDO provides a data collection stopping criterion by iteratively updating an estimate of the performance curve, or the relationship between dataset size and performance, as data is acquired. FIDO estimates the performance curve via a piecewise power law technique that models distinct phases of an algorithm's performance throughout data collection separately. Empirical experiments show that the framework produces accurate performance curves and data collection stopping criteria across datasets and feature acquisition algorithms. We further demonstrate that many other families of curves systematically overestimate the return on additional data. Results and analysis from our investigation offer deeper insights into the relevant considerations when designing a data minimization framework, including the impacts of active feature acquisition on individual users and the feasability of user-specific data minimization. We conclude with practical recommendations for the implementation of data minimization.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Measuring Commonality in Recommendation of Cultural Content: Recommender Systems to Enhance Cultural Citizenship

Recommender systems have become the dominant means of curating cultural content, significantly influencing the nature of individual cultural experience. While the majority of research on recommender systems optimizes for personalized user experience, this paradigm does not capture the ways that recommender systems impact cultural experience in the aggregate, across populations of users. Although existing novelty, diversity, and fairness studies probe how systems relate to the broader social role of cultural content, they do not adequately center culture as a core concept and challenge. In this work, we introduce commonality as a new measure that reflects the degree to which recommendations familiarize a given user population with specified categories of cultural content. Our proposed commonality metric responds to a set of arguments developed through an interdisciplinary dialogue between researchers in computer science and the social sciences and humanities. With reference to principles underpinning non-profit, public service media systems in democratic societies, we identify universality of address and content diversity in the service of strengthening cultural citizenship as particularly relevant goals for recommender systems delivering cultural content. Taking diversity in movie recommendation as a case study in enhancing pluralistic cultural experience, we empirically compare systems' performance using commonality and existing utility, diversity, and fairness metrics. Our results demonstrate that commonality captures a property of system behavior complementary to existing metrics and suggest the need for alternative, non-personalized interventions in recommender systems oriented to strengthening cultural citizenship across populations of users. In this way, commonality contributes to a growing body of scholarship developing 'public good' rationales for digital media and ML systems.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Multi-FR: A Multi-objective Optimization Framework for Multi-stakeholder Fairness-aware Recommendation

Nowadays, most online services are hosted on multi-stakeholder marketplaces, where consumers and producers may have different objectives. Conventional recommendation systems, however, mainly focus on maximizing consumers' satisfaction by recommending the most relevant items to each individual. This may result in unfair exposure of items, thus jeopardizing producer benefits. Additionally, they do not care whether consumers from diverse demographic groups are equally satisfied. To address these limitations, we propose a multi-objective optimization framework for fairness-aware recommendation, Multi-FR, that adaptively balances accuracy and fairness for various stakeholders with Pareto optimality guarantee. We first propose four fairness constraints on consumers and producers. In order to train the whole framework in an end-to-end way, we utilize the smooth rank and stochastic ranking policy to make these fairness criteria differentiable and friendly to back-propagation. Then, we adopt the multiple gradient descent algorithm to generate a Pareto set of solutions, from which the most appropriate one is selected by the Least Misery Strategy. The experimental results demonstrate that Multi-FR largely improves recommendation fairness on multiple stakeholders over the state-of-the-art approaches while maintaining almost the same recommendation accuracy. The training efficiency study confirms our model's ability to simultaneously optimize different fairness constraints for many stakeholders efficiently.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

Offline Retrieval Evaluation Without Evaluation Metrics

Offline evaluation of information retrieval and recommendation has traditionally focused on distilling the quality of a ranking into a scalar metric such as average precision or normalized discounted cumulative gain. We can use this metric to compare the performance of multiple systems for the same request. Although evaluation metrics provide a convenient summary of system performance, they also collapse subtle differences across users into a single number and can carry assumptions about user behavior and utility not supported across retrieval scenarios. We propose recall-paired preference (RPP), a metric-free evaluation method based on directly computing a preference between ranked lists. RPP simulates multiple user subpopulations per query and compares systems across these pseudo-populations. Our results across multiple search and recommendation tasks demonstrate that RPP substantially improves discriminative power while correlating well with existing metrics and being equally robust to incomplete data.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

On Natural Language User Profiles for Transparent and Scrutable Recommendation

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a fundamentally new way of thinking about representation of knowledge in recommendation and personalization systems. Specifically, we argue that it may be both desirable and possible for algorithms that use natural language representations of users' preferences to be developed. We make the case that this could provide significantly greater transparency, as well as affordances for practical actionable interrogation of, and control over, recommendations. Moreover, we argue that such an approach, if successfully applied, may enable a major step towards systems that rely less on noisy implicit observations while increasing portability of knowledge of one's interests.

0 citations0 reviewsNo code linkedOpen access
preprint2021arXiv

Tip of the Tongue Known-Item Retrieval: A Case Study in Movie Identification

While current information retrieval systems are effective for known-item retrieval where the searcher provides a precise name or identifier for the item being sought, systems tend to be much less effective for cases where the searcher is unable to express a precise name or identifier. We refer to this as tip of the tongue (TOT) known-item retrieval, named after the cognitive state of not being able to retrieve an item from memory. Using movie search as a case study, we explore the characteristics of questions posed by searchers in TOT states in a community question answering website. We analyze how searchers express their information needs during TOT states in the movie domain. Specifically, what information do searchers remember about the item being sought and how do they convey this information? Our results suggest that searchers use a combination of information about: (1) the content of the item sought, (2) the context in which they previously engaged with the item, and (3) previous attempts to find the item using other resources (e.g., search engines). Additionally, searchers convey information by sometimes expressing uncertainty (i.e., hedging), opinions, emotions, and by performing relative (vs. absolute) comparisons with attributes of the item. As a result of our analysis, we believe that searchers in TOT states may require specialized query understanding methods or document representations. Finally, our preliminary retrieval experiments show the impact of each information type presented in information requests on retrieval performance.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Analyzing and Learning from User Interactions for Search Clarification

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the traditional web search interfaces to the limited bandwidth interfaces as in speech-only and small screen devices. Generation and evaluation of clarifying questions have been recently studied in the literature. However, user interaction with clarifying questions is relatively unexplored. In this paper, we conduct a comprehensive study by analyzing large-scale user interactions with clarifying questions in a major web search engine. In more detail, we analyze the user engagements received by clarifying questions based on different properties of search queries, clarifying questions, and their candidate answers. We further study click bias in the data, and show that even though reading clarifying questions and candidate answers does not take significant efforts, there still exist some position and presentation biases in the data. We also propose a model for learning representation for clarifying questions based on the user interaction data as implicit feedback. The model is used for re-ranking a number of automatically generated clarifying questions for a given query. Evaluation on both click data and human labeled data demonstrates the high quality of the proposed method.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

On the Social and Technical Challenges of Web Search Autosuggestion Moderation

Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by offering a list of suggestions as they type. Autosuggestions are typically generated by machine learning (ML) systems trained on a corpus of search logs and document representations. Such automated methods can become prone to issues that result in problematic suggestions that are biased, racist, sexist or in other ways inappropriate. While current search engines have become increasingly proficient at suppressing such problematic suggestions, there are still persistent issues that remain. In this paper, we reflect on past efforts and on why certain issues still linger by covering explored solutions along a prototypical pipeline for identifying, detecting, and addressing problematic autosuggestions. To showcase their complexity, we discuss several dimensions of problematic suggestions, difficult issues along the pipeline, and why our discussion applies to the increasing number of applications beyond web search that implement similar textual suggestion features. By outlining persistent social and technical challenges in moderating web search suggestions, we provide a renewed call for action.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Operationalizing the Legal Principle of Data Minimization for Personalization

Article 5(1)(c) of the European Union's General Data Protection Regulation (GDPR) requires that "personal data shall be [...] adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (`data minimisation')". To date, the legal and computational definitions of `purpose limitation' and `data minimization' remain largely unclear. In particular, the interpretation of these principles is an open issue for information access systems that optimize for user experience through personalization and do not strictly require personal data collection for the delivery of basic service. In this paper, we identify a lack of a homogeneous interpretation of the data minimization principle and explore two operational definitions applicable in the context of personalization. The focus of our empirical study in the domain of recommender systems is on providing foundational insights about the (i) feasibility of different data minimization definitions, (ii) robustness of different recommendation algorithms to minimization, and (iii) performance of different minimization strategies.We find that the performance decrease incurred by data minimization might not be substantial, but that it might disparately impact different users---a finding which has implications for the viability of different formal minimization definitions. Overall, our analysis uncovers the complexities of the data minimization problem in the context of personalization and maps the remaining computational and regulatory challenges.

0 citations0 reviewsNo code linkedOpen access
preprint2020arXiv

Overview of the TREC 2019 Fair Ranking Track

The goal of the TREC Fair Ranking track was to develop a benchmark for evaluating retrieval systems in terms of fairness to different content providers in addition to classic notions of relevance. As part of the benchmark, we defined standardized fairness metrics with evaluation protocols and released a dataset for the fair ranking problem. The 2019 task focused on reranking academic paper abstracts given a query. The objective was to fairly represent relevant authors from several groups that were unknown at the system submission time. Thus, the track emphasized the development of systems which have robust performance across a variety of group definitions. Participants were provided with querylog data (queries, documents, and relevance) from Semantic Scholar. This paper presents an overview of the track, including the task definition, descriptions of the data and the annotation process, as well as a comparison of the performance of submitted systems.

0 citations0 reviewsNo code linkedOpen access