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Charles Rosenberg

Charles Rosenberg contributes to research discovery and scholarly infrastructure.

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Published work

7 published item(s)

preprint2026arXiv

A Production-Ready RL Framework for Personalized Utility Tuning with Pareto Sweeping in Pinterest Recommender Systems

Large-scale recommenders encode multi-objective trade-offs by combining multiple predicted outcomes into a single utility score. Although this utility layer can be updated independently of the ranker, weight tuning remains largely manual, globally applied, slow to adapt to changing environments and business needs, and hard to govern as priorities shift. We propose PRL-PUTS, a Production-ready, ranker independent RL framework for Personalized Utility-weight Tuning with Pareto Sweeping. We cast utility tuning as a one-step, value-based RL problem: given request context, an agent selects a utility-weight vector that re-weights ranker predictions to maximize request-level engagement rewards. To visualize performance across the trade-off spectrum and allow decision makers to update the deployed operating policy instantly, we adopt an inference-time Pareto frontier sweeping via a scalarization parameter, producing a family of policies and an empirical Pareto frontier used as a governance artifact for operating policy selection. PRL-PUTS runs in parallel with ranking inference without adding serving latency. We validate PRL-PUTS with offline analysis using unbiased exploration logs and online experiments on Pinterest Homefeed where PRL-PUTS showed significant increases in engagement compared to baseline such as +0.13\% increase in successful session, a core metric for user engagement.

preprint2022arXiv

ItemSage: Learning Product Embeddings for Shopping Recommendations at Pinterest

Learned embeddings for products are an important building block for web-scale e-commerce recommendation systems. At Pinterest, we build a single set of product embeddings called ItemSage to provide relevant recommendations in all shopping use cases including user, image and search based recommendations. This approach has led to significant improvements in engagement and conversion metrics, while reducing both infrastructure and maintenance cost. While most prior work focuses on building product embeddings from features coming from a single modality, we introduce a transformer-based architecture capable of aggregating information from both text and image modalities and show that it significantly outperforms single modality baselines. We also utilize multi-task learning to make ItemSage optimized for several engagement types, leading to a candidate generation system that is efficient for all of the engagement objectives of the end-to-end recommendation system. Extensive offline experiments are conducted to illustrate the effectiveness of our approach and results from online A/B experiments show substantial gains in key business metrics (up to +7% gross merchandise value/user and +11% click volume).

preprint2022arXiv

Modeling User Behavior With Interaction Networks for Spam Detection

Spam is a serious problem plaguing web-scale digital platforms which facilitate user content creation and distribution. It compromises platform's integrity, performance of services like recommendation and search, and overall business. Spammers engage in a variety of abusive and evasive behavior which are distinct from non-spammers. Users' complex behavior can be well represented by a heterogeneous graph rich with node and edge attributes. Learning to identify spammers in such a graph for a web-scale platform is challenging because of its structural complexity and size. In this paper, we propose SEINE (Spam DEtection using Interaction NEtworks), a spam detection model over a novel graph framework. Our graph simultaneously captures rich users' details and behavior and enables learning on a billion-scale graph. Our model considers neighborhood along with edge types and attributes, allowing it to capture a wide range of spammers. SEINE, trained on a real dataset of tens of millions of nodes and billions of edges, achieves a high performance of 80% recall with 1% false positive rate. SEINE achieves comparable performance to the state-of-the-art techniques on a public dataset while being pragmatic to be used in a large-scale production system.

preprint2022arXiv

MultiBiSage: A Web-Scale Recommendation System Using Multiple Bipartite Graphs at Pinterest

Graph Convolutional Networks (GCN) can efficiently integrate graph structure and node features to learn high-quality node embeddings. These embeddings can then be used for several tasks such as recommendation and search. At Pinterest, we have developed and deployed PinSage, a data-efficient GCN that learns pin embeddings from the Pin-Board graph. The Pin-Board graph contains pin and board entities and the graph captures the pin belongs to a board interaction. However, there exist several entities at Pinterest such as users, idea pins, creators, and there exist heterogeneous interactions among these entities such as add-to-cart, follow, long-click. In this work, we show that training deep learning models on graphs that captures these diverse interactions would result in learning higher-quality pin embeddings than training PinSage on only the Pin-Board graph. To that end, we model the diverse entities and their diverse interactions through multiple bipartite graphs and propose a novel data-efficient MultiBiSage model. MultiBiSage can capture the graph structure of multiple bipartite graphs to learn high-quality pin embeddings. We take this pragmatic approach as it allows us to utilize the existing infrastructure developed at Pinterest -- such as Pixie system that can perform optimized random-walks on billion node graphs, along with existing training and deployment workflows. We train MultiBiSage on six bipartite graphs including our Pin-Board graph. Our offline metrics show that MultiBiSage significantly outperforms the deployed latest version of PinSage on multiple user engagement metrics.

preprint2022arXiv

PinnerFormer: Sequence Modeling for User Representation at Pinterest

Sequential models have become increasingly popular in powering personalized recommendation systems over the past several years. These approaches traditionally model a user's actions on a website as a sequence to predict the user's next action. While theoretically simplistic, these models are quite challenging to deploy in production, commonly requiring streaming infrastructure to reflect the latest user activity and potentially managing mutable data for encoding a user's hidden state. Here we introduce PinnerFormer, a user representation trained to predict a user's future long-term engagement using a sequential model of a user's recent actions. Unlike prior approaches, we adapt our modeling to a batch infrastructure via our new dense all-action loss, modeling long-term future actions instead of next action prediction. We show that by doing so, we significantly close the gap between batch user embeddings that are generated once a day and realtime user embeddings generated whenever a user takes an action. We describe our design decisions via extensive offline experimentation and ablations and validate the efficacy of our approach in A/B experiments showing substantial improvements in Pinterest's user retention and engagement when comparing PinnerFormer against our previous user representation. PinnerFormer is deployed in production as of Fall 2021.

preprint2020arXiv

PinnerSage: Multi-Modal User Embedding Framework for Recommendations at Pinterest

Latent user representations are widely adopted in the tech industry for powering personalized recommender systems. Most prior work infers a single high dimensional embedding to represent a user, which is a good starting point but falls short in delivering a full understanding of the user's interests. In this work, we introduce PinnerSage, an end-to-end recommender system that represents each user via multi-modal embeddings and leverages this rich representation of users to provides high quality personalized recommendations. PinnerSage achieves this by clustering users' actions into conceptually coherent clusters with the help of a hierarchical clustering method (Ward) and summarizes the clusters via representative pins (Medoids) for efficiency and interpretability. PinnerSage is deployed in production at Pinterest and we outline the several design decisions that makes it run seamlessly at a very large scale. We conduct several offline and online A/B experiments to show that our method significantly outperforms single embedding methods.

preprint2020arXiv

Shop The Look: Building a Large Scale Visual Shopping System at Pinterest

As online content becomes ever more visual, the demand for searching by visual queries grows correspondingly stronger. Shop The Look is an online shopping discovery service at Pinterest, leveraging visual search to enable users to find and buy products within an image. In this work, we provide a holistic view of how we built Shop The Look, a shopping oriented visual search system, along with lessons learned from addressing shopping needs. We discuss topics including core technology across object detection and visual embeddings, serving infrastructure for realtime inference, and data labeling methodology for training/evaluation data collection and human evaluation. The user-facing impacts of our system design choices are measured through offline evaluations, human relevance judgements, and online A/B experiments. The collective improvements amount to cumulative relative gains of over 160% in end-to-end human relevance judgements and over 80% in engagement. Shop The Look is deployed in production at Pinterest.