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Researcher profile

Cao Liu

Cao Liu contributes to research discovery and scholarly infrastructure.

ResearcherAffiliation not importedOpen to collaborate
Computation and LanguageInformation RetrievalArtificial Intelligence

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Published work

5 published item(s)

preprint2026arXiv

Factorized Latent Reasoning for LLM-based Recommendation

Large language models (LLMs) have recently been adopted for recommendation by framing user preference modeling as a language generation problem. However, existing latent reasoning approaches typically represent user intent with a single latent vector, which struggles to capture the inherently multi-faceted nature of user preferences. We propose Factorized Latent Reasoning (FLR), a novel framework for LLM-based sequential recommendation that decomposes latent reasoning into multiple disentangled preference factors. FLR introduces a lightweight multi-factor attention module that iteratively refines a latent thought representation, where each factor attends to distinct aspects of the user's interaction history. To encourage diversity and specialization, we design orthogonality, attention diversity, and sparsity regularization objectives, and dynamically aggregate factor contributions for the final prediction. We further integrate FLR with an efficient reinforcement learning strategy based on group-relative policy optimization, enabling stable alignment directly in the latent reasoning space. Experiments on multiple benchmarks show that FLR consistently outperforms strong baselines while improving robustness and interpretability.

0 citations0 reviewsNo code linkedOpen access
preprint2026arXiv

Higher Satisfaction, Lower Cost: A Technical Report on How LLMs Revolutionize Meituan's Intelligent Interaction Systems

Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction systems to deliver efficient, personalized, and 24/7 support. In practice, intelligent interaction systems encounter several challenges: (1) Constructing high-quality data for cold-start training is difficult, hindering self-evolution and raising labor costs. (2) Multi-turn dialogue performance remains suboptimal due to inadequate intent understanding, rule compliance, and solution extraction. (3) Frequent evolution of business rules affects system operability and transferability, constraining low-cost expansion and adaptability. (4) Reliance on a single LLM is insufficient in complex scenarios, where the absence of multi-agent frameworks and effective collaboration undermines process completeness and service quality. (5) The open-domain nature of multi-turn dialogues, lacking unified golden answers, hampers quantitative evaluation and continuous optimization. To address these challenges, we introduce WOWService, an intelligent interaction system tailored for industrial applications. With the integration of LLMs and multi-agent architectures, WOWService enables autonomous task management and collaborative problem-solving. Specifically, WOWService focuses on core modules including data construction, general capability enhancement, business scenario adaptation, multi-agent coordination, and automated evaluation. Currently, WOWService is deployed on the Meituan App, achieving significant gains in key metrics, e.g., User Satisfaction Metric 1 (USM 1) -27.53% and User Satisfaction Metric 2 (USM 2) +25.51%, demonstrating its effectiveness in capturing user needs and advancing personalized service.

0 citations0 reviewsNo code linkedOpen access
preprint2026arXiv

Purifying Multimodal Retrieval: Fragment-Level Evidence Selection for RAG

Multimodal Retrieval-Augmented Generation (MRAG) is widely adopted for Multimodal Large Language Models (MLLMs) with external evidence to reduce hallucinations. Despite its success, most existing MRAG frameworks treat retrieved evidence as indivisible documents, implicitly assuming that all content within a document is equally informative. In practice, however, sometimes only a small fraction of a document is relevant to a given query, while the remaining content introduces substantial noise that may lead to performance degradation. We address this fundamental limitation by reframing MRAG as a fine-grained evidence selection problem. We propose Fragment-level Evidence Selection for RAG (FES-RAG), a framework that selects atomic multimodal fragments rather than entire documents as grounding evidence. FES-RAG decomposes retrieved multimodal documents into sentence-level textual fragments and region-level visual fragments, enabling precise identification of evidence that directly supports generation. To guide fragment selection, we introduce Fragment Information Gain (FIG), a principled metric that measures the marginal contribution of each fragment to the MLLM's generation confidence. Based on FIG, we distill fragment-level utility judgments from a high-capacity MLLM into a lightweight selector, achieving accurate evidence selection with low inference overhead. Experiments on the M2RAG benchmark show that FES-RAG consistently outperforms state-of-the-art document-level MRAG methods, achieving up to 27 percent relative improvement in CIDEr. By selecting fewer yet more informative fragments, our approach substantially reduces context length while improving factual accuracy and generation coherence.

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preprint2022arXiv

Confidence Calibration for Intent Detection via Hyperspherical Space and Rebalanced Accuracy-Uncertainty Loss

Data-driven methods have achieved notable performance on intent detection, which is a task to comprehend user queries. Nonetheless, they are controversial for over-confident predictions. In some scenarios, users do not only care about the accuracy but also the confidence of model. Unfortunately, mainstream neural networks are poorly calibrated, with a large gap between accuracy and confidence. To handle this problem defined as confidence calibration, we propose a model using the hyperspherical space and rebalanced accuracy-uncertainty loss. Specifically, we project the label vector onto hyperspherical space uniformly to generate a dense label representation matrix, which mitigates over-confident predictions due to overfitting sparce one-hot label matrix. Besides, we rebalance samples of different accuracy and uncertainty to better guide model training. Experiments on the open datasets verify that our model outperforms the existing calibration methods and achieves a significant improvement on the calibration metric.

0 citations0 reviewsNo code linkedOpen access
preprint2022arXiv

MME-CRS: Multi-Metric Evaluation Based on Correlation Re-Scaling for Evaluating Open-Domain Dialogue

Automatic open-domain dialogue evaluation is a crucial component of dialogue systems. Recently, learning-based evaluation metrics have achieved state-of-the-art performance in open-domain dialogue evaluation. However, these metrics, which only focus on a few qualities, are hard to evaluate dialogue comprehensively. Furthermore, these metrics lack an effective score composition approach for diverse evaluation qualities. To address the above problems, we propose a Multi-Metric Evaluation based on Correlation Re-Scaling (MME-CRS) for evaluating open-domain dialogue. Firstly, we build an evaluation metric composed of 5 groups of parallel sub-metrics called Multi-Metric Evaluation (MME) to evaluate the quality of dialogue comprehensively. Furthermore, we propose a novel score composition method called Correlation Re-Scaling (CRS) to model the relationship between sub-metrics and diverse qualities. Our approach MME-CRS ranks first on the final test data of DSTC10 track5 subtask1 Automatic Open-domain Dialogue Evaluation Challenge with a large margin, which proved the effectiveness of our proposed approach.

0 citations0 reviewsNo code linkedOpen access