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Ben Chen

Ben Chen contributes to research discovery and scholarly infrastructure.

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Published work

4 published item(s)

preprint2026arXiv

Bian Que: An Agentic Framework with Flexible Skill Arrangement for Online System Operations

Operating and maintaining (O&M) large-scale online engine systems (eg, search, recommendation and advertising) demands substantial human effort for release monitoring, alert response, and root cause analysis. Despite the inherent suitability of LLM-based agents for such operational scenarios, the critical bottleneck impeding their practical deployment lies not in reasoning, but in orchestration capability - specifically, the precise selection of relevant data (encompassing metrics, logs, and change events) and applicable knowledge (including handbook-defined rules and empirically derived practitioner experience) tailored to each individual operational event. Feeding all signals indiscriminately causes dilution and hallucination, while manually curating the event-to-(data, knowledge) mapping is intractable under dozens of daily releases. Here we present Bian Que, an agentic operating framework with three contributions: (i) The unified operational paradigm, which abstracts routine daily O&M actions into three canonical patterns: release interception, proactive inspection, and alert root cause analysis; (ii) The flexible Skill Arrangement, each predefined Skill explicitly defines the requisite data and operational knowledge for each specific context. Such Skills can be automatically generated and updated by LLM agents, and can also be iteratively optimized by on-call engineers via natural language instructions. (iii) The unified self-evolving mechanism, where each correction signal enables two parallel evolutionary pathways: distilling event memory into knowledge, and targeted refinement of Skills. Deployed on the e-commerce search engine of KuaiShou, Bian Que reduces alert volume by 75%, achieves 80% root-cause analysis accuracy, cuts mean time to resolution by over 50%, and attains a 99.0% pass rate on offline evaluations. Codes are at https://github.com/benchen4395/BianQue_Assistant.

preprint2024arXiv

LEFormer: A Hybrid CNN-Transformer Architecture for Accurate Lake Extraction from Remote Sensing Imagery

Lake extraction from remote sensing images is challenging due to the complex lake shapes and inherent data noises. Existing methods suffer from blurred segmentation boundaries and poor foreground modeling. This paper proposes a hybrid CNN-Transformer architecture, called LEFormer, for accurate lake extraction. LEFormer contains three main modules: CNN encoder, Transformer encoder, and cross-encoder fusion. The CNN encoder effectively recovers local spatial information and improves fine-scale details. Simultaneously, the Transformer encoder captures long-range dependencies between sequences of any length, allowing them to obtain global features and context information. The cross-encoder fusion module integrates the local and global features to improve mask prediction. Experimental results show that LEFormer consistently achieves state-of-the-art performance and efficiency on the Surface Water and the Qinghai-Tibet Plateau Lake datasets. Specifically, LEFormer achieves 90.86% and 97.42% mIoU on two datasets with a parameter count of 3.61M, respectively, while being 20 minor than the previous best lake extraction method. The source code is available at https://github.com/BastianChen/LEFormer.

preprint2021arXiv

LNSMM: Eye Gaze Estimation With Local Network Share Multiview Multitask

Eye gaze estimation has become increasingly significant in computer vision.In this paper,we systematically study the mainstream of eye gaze estimation methods,propose a novel methodology to estimate eye gaze points and eye gaze directions simultaneously.First,we construct a local sharing network for feature extraction of gaze points and gaze directions estimation,which can reduce network computational parameters and converge quickly;Second,we propose a Multiview Multitask Learning (MTL) framework,for gaze directions,a coplanar constraint is proposed for the left and right eyes,for gaze points,three views data input indirectly introduces eye position information,a cross-view pooling module is designed, propose joint loss which handle both gaze points and gaze directions estimation.Eventually,we collect a dataset to use of gaze points,which have three views to exist public dataset.The experiment show our method is state-of-the-art the current mainstream methods on two indicators of gaze points and gaze directions.

preprint2020arXiv

FashionBERT: Text and Image Matching with Adaptive Loss for Cross-modal Retrieval

In this paper, we address the text and image matching in cross-modal retrieval of the fashion industry. Different from the matching in the general domain, the fashion matching is required to pay much more attention to the fine-grained information in the fashion images and texts. Pioneer approaches detect the region of interests (i.e., RoIs) from images and use the RoI embeddings as image representations. In general, RoIs tend to represent the "object-level" information in the fashion images, while fashion texts are prone to describe more detailed information, e.g. styles, attributes. RoIs are thus not fine-grained enough for fashion text and image matching. To this end, we propose FashionBERT, which leverages patches as image features. With the pre-trained BERT model as the backbone network, FashionBERT learns high level representations of texts and images. Meanwhile, we propose an adaptive loss to trade off multitask learning in the FashionBERT modeling. Two tasks (i.e., text and image matching and cross-modal retrieval) are incorporated to evaluate FashionBERT. On the public dataset, experiments demonstrate FashionBERT achieves significant improvements in performances than the baseline and state-of-the-art approaches. In practice, FashionBERT is applied in a concrete cross-modal retrieval application. We provide the detailed matching performance and inference efficiency analysis.