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Baolin Peng

Baolin Peng contributes to research discovery and scholarly infrastructure.

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Published work

18 published item(s)

preprint2026arXiv

AutoSurfer -- Teaching Web Agents through Comprehensive Surfing, Learning, and Modeling

Recent advances in multimodal large language models (LLMs) have revolutionized web agents that can automate complex tasks on websites. However, their accuracy remains limited by the scarcity of high-quality web trajectory training data. Existing automatic trajectory generation methods suffer from incomplete website coverage due to homepage-based task proposals or random-walk exploration. Such methods often result in hallucinated or ambiguous task synthesis that lead to incomplete and unreliable trajectory generation. Here, we present AutoSurfer, a comprehensive web trajectory generator that addresses these limitations through three key innovations. First, AutoSurfer employs a systematic breadth-first exploration strategy that maintains a queue of discovered pages and action traces, propagates knowledge across pages to avoid redundant exploration, and recursively expands multi-level graphical user interface elements - closely resembling how a human would learn a new website. Second, AutoSurfer leverages the exploration trajectory to guide task synthesis, reducing hallucinations by grounding complex tasks in actual navigation paths rather than isolated actions or page content alone. Third, AutoSurfer uses the same exploration trajectory as hints to steer a web agent toward more accurate and reliable trajectory refinement. Together, these innovations enable AutoSurfer to comprehensively cover a website's action space and generate data suitable for training website-specific LLMs. We evaluate AutoSurfer on the WebArena benchmark by fine-tuning Qwen2.5-VL-7B-Instruct and demonstrate that it outperforms state-of-the-art methods - Explorer, OS-Genesis, and SynthAgent - achieving up to 24.23% overall task completion accuracy compared to 19.59% for the best prior method. Further, task diversity analysis demonstrates that AutoSurfer yields a more diverse distribution of synthesized tasks.

preprint2026arXiv

Orchard: An Open-Source Agentic Modeling Framework

Agentic modeling aims to transform LLMs into autonomous agents capable of solving complex tasks through planning, reasoning, tool use, and multi-turn interaction with environments. Despite major investment, open research remains constrained by infrastructure and training gaps. Many high-performing systems rely on proprietary codebases, models, or services, while most open-source frameworks focus on orchestration and evaluation rather than scalable agent training. We present Orchard, an open-source framework for scalable agentic modeling. At its core is Orchard Env, a lightweight environment service providing reusable primitives for sandbox lifecycle management across task domains, agent harnesses, and pipeline stages. On top of Orchard Env, we build three agentic modeling recipes. Orchard-SWE targets coding agents. We distill 107K trajectories from MiniMax-M2.5 and Qwen3.5-397B, introduce credit-assignment SFT to learn from productive segments of unresolved trajectories, and apply Balanced Adaptive Rollout for RL. Starting from Qwen3-30B-A3B-Thinking, Orchard-SWE achieves 64.3% on SWE-bench Verified after SFT and 67.5% after SFT+RL, setting a new state of the art among open-source models of comparable size. Orchard-GUI trains a 4B vision-language computer-use agent using only 0.4K distilled trajectories and 2.2K open-ended tasks. It achieves 74.1%, 67.0%, and 64.0% success rates on WebVoyager, Online-Mind2Web, and DeepShop, respectively, making it the strongest open-source model while remaining competitive with proprietary systems. Orchard-Claw targets personal assistant agents. Trained with only 0.2K synthetic tasks, it achieves 59.6% pass@3 on Claw-Eval and 73.9% when paired with a stronger ZeroClaw harness. Collectively, these results show that a lightweight, open, harness-agnostic environment layer enables reusable agentic data, training recipes, and evaluations across domains.

preprint2026arXiv

Synthetic Computers at Scale for Long-Horizon Productivity Simulation

Realistic long-horizon productivity work is strongly conditioned on user-specific computer environments, where much of the work context is stored and organized through directory structures and content-rich artifacts. To scale synthetic data creation for such productivity scenarios, we introduce Synthetic Computers at Scale, a scalable methodology for creating such environments with realistic folder hierarchies and content-rich artifacts (e.g., documents, spreadsheets, and presentations). Conditioned on each synthetic computer, we run long-horizon simulations: one agent creates productivity objectives that are specific to the computer's user and require multiple professional deliverables and about a month of human work; another agent then acts as that user and keeps working across the computer -- for example, navigating the filesystem for grounding, coordinating with simulated collaborators, and producing professional artifacts -- until these objectives are completed. In preliminary experiments, we create 1,000 synthetic computers and run long-horizon simulations on them; each run requires over 8 hours of agent runtime and spans more than 2,000 turns on average. These simulations produce rich experiential learning signals, whose effectiveness is validated by significant improvements in agent performance on both in-domain and out-of-domain productivity evaluations. Given that personas are abundant at billion scale, this methodology can in principle scale to millions or even billions of synthetic user worlds with sufficient compute, enabling broader coverage of diverse professions, roles, contexts, environments, and productivity needs. We argue that scalable synthetic computer creation, together with at-scale simulations, is highly promising as a foundational substrate for agent self-improvement and agentic reinforcement learning in long-horizon productivity scenarios.

preprint2022arXiv

GODEL: Large-Scale Pre-Training for Goal-Directed Dialog

We introduce GODEL (Grounded Open Dialogue Language Model), a large pre-trained language model for dialog. In contrast with earlier models such as DialoGPT, GODEL leverages a new phase of grounded pre-training designed to better support adapting GODEL to a wide range of downstream dialog tasks that require information external to the current conversation (e.g., a database or document) to produce good responses. Experiments against an array of benchmarks that encompass task-oriented dialog, conversational QA, and grounded open-domain dialog show that GODEL outperforms state-of-the-art pre-trained dialog models in few-shot fine-tuning setups, in terms of both human and automatic evaluation. A novel feature of our evaluation methodology is the introduction of a notion of utility that assesses the usefulness of responses (extrinsic evaluation) in addition to their communicative features (intrinsic evaluation). We show that extrinsic evaluation offers improved inter-annotator agreement and correlation with automated metrics. Code and data processing scripts are publicly available.

preprint2022arXiv

Knowledge-Grounded Dialogue Generation with a Unified Knowledge Representation

Knowledge-grounded dialogue systems are challenging to build due to the lack of training data and heterogeneous knowledge sources. Existing systems perform poorly on unseen topics due to limited topics covered in the training data. In addition, heterogeneous knowledge sources make it challenging for systems to generalize to other tasks because knowledge sources in different knowledge representations require different knowledge encoders. To address these challenges, we present PLUG, a language model that homogenizes different knowledge sources to a unified knowledge representation for knowledge-grounded dialogue generation tasks. PLUG is pre-trained on a dialogue generation task conditioned on a unified essential knowledge representation. It can generalize to different downstream knowledge-grounded dialogue generation tasks with a few training examples. The empirical evaluation on two benchmarks shows that our model generalizes well across different knowledge-grounded tasks. It can achieve comparable performance with state-of-the-art methods under a fully-supervised setting and significantly outperforms other methods in zero-shot and few-shot settings.

preprint2022arXiv

OPERA: Harmonizing Task-Oriented Dialogs and Information Seeking Experience

Existing studies in conversational AI mostly treat task-oriented dialog (TOD) and question answering (QA) as separate tasks. Towards the goal of constructing a conversational agent that can complete user tasks and support information seeking, it is important to build a system that handles both TOD and QA with access to various external knowledge. In this work, we propose a new task, Open-Book TOD (OB-TOD), which combines TOD with QA task and expand external knowledge sources to include both explicit knowledge sources (e.g., the Web) and implicit knowledge sources (e.g., pre-trained language models). We create a new dataset OB-MultiWOZ, where we enrich TOD sessions with QA-like information seeking experience grounded on external knowledge. We propose a unified model OPERA (Open-book End-to-end Task-oriented Dialog) which can appropriately access explicit and implicit external knowledge to tackle the defined task. Experimental results demonstrate OPERA's superior performance compared to closed-book baselines and illustrate the value of both knowledge types.

preprint2022arXiv

SocAoG: Incremental Graph Parsing for Social Relation Inference in Dialogues

Inferring social relations from dialogues is vital for building emotionally intelligent robots to interpret human language better and act accordingly. We model the social network as an And-or Graph, named SocAoG, for the consistency of relations among a group and leveraging attributes as inference cues. Moreover, we formulate a sequential structure prediction task, and propose an $α$-$β$-$γ$ strategy to incrementally parse SocAoG for the dynamic inference upon any incoming utterance: (i) an $α$ process predicting attributes and relations conditioned on the semantics of dialogues, (ii) a $β$ process updating the social relations based on related attributes, and (iii) a $γ$ process updating individual's attributes based on interpersonal social relations. Empirical results on DialogRE and MovieGraph show that our model infers social relations more accurately than the state-of-the-art methods. Moreover, the ablation study shows the three processes complement each other, and the case study demonstrates the dynamic relational inference.

preprint2021arXiv

Self-supervised Pre-training with Hard Examples Improves Visual Representations

Self-supervised pre-training (SSP) employs random image transformations to generate training data for visual representation learning. In this paper, we first present a modeling framework that unifies existing SSP methods as learning to predict pseudo-labels. Then, we propose new data augmentation methods of generating training examples whose pseudo-labels are harder to predict than those generated via random image transformations. Specifically, we use adversarial training and CutMix to create hard examples (HEXA) to be used as augmented views for MoCo-v2 and DeepCluster-v2, leading to two variants HEXA_{MoCo} and HEXA_{DCluster}, respectively. In our experiments, we pre-train models on ImageNet and evaluate them on multiple public benchmarks. Our evaluation shows that the two new algorithm variants outperform their original counterparts, and achieve new state-of-the-art on a wide range of tasks where limited task supervision is available for fine-tuning. These results verify that hard examples are instrumental in improving the generalization of the pre-trained models.

preprint2021arXiv

ValueNet: A New Dataset for Human Value Driven Dialogue System

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most existing datasets focus on commonsense reasoning or social norm modeling. In this work, we present a new large-scale human value dataset called ValueNet, which contains human attitudes on 21,374 text scenarios. The dataset is organized in ten dimensions that conform to the basic human value theory in intercultural research. We further develop a Transformer-based value regression model on ValueNet to learn the utility distribution. Comprehensive empirical results show that the learned value model could benefit a wide range of dialogue tasks. For example, by teaching a generative agent with reinforcement learning and the rewards from the value model, our method attains state-of-the-art performance on the personalized dialog generation dataset: Persona-Chat. With values as additional features, existing emotion recognition models enable capturing rich human emotions in the context, which further improves the empathetic response generation performance in the EmpatheticDialogues dataset. To the best of our knowledge, ValueNet is the first large-scale text dataset for human value modeling, and we are the first one trying to incorporate a value model into emotionally intelligent dialogue systems. The dataset is available at https://liang-qiu.github.io/ValueNet/.

preprint2020arXiv

Conversation Learner -- A Machine Teaching Tool for Building Dialog Managers for Task-Oriented Dialog Systems

Traditionally, industry solutions for building a task-oriented dialog system have relied on helping dialog authors define rule-based dialog managers, represented as dialog flows. While dialog flows are intuitively interpretable and good for simple scenarios, they fall short of performance in terms of the flexibility needed to handle complex dialogs. On the other hand, purely machine-learned models can handle complex dialogs, but they are considered to be black boxes and require large amounts of training data. In this demonstration, we showcase Conversation Learner, a machine teaching tool for building dialog managers. It combines the best of both approaches by enabling dialog authors to create a dialog flow using familiar tools, converting the dialog flow into a parametric model (e.g., neural networks), and allowing dialog authors to improve the dialog manager (i.e., the parametric model) over time by leveraging user-system dialog logs as training data through a machine teaching interface.

preprint2020arXiv

ConvLab-2: An Open-Source Toolkit for Building, Evaluating, and Diagnosing Dialogue Systems

We present ConvLab-2, an open-source toolkit that enables researchers to build task-oriented dialogue systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the weakness of systems. As the successor of ConvLab (Lee et al., 2019b), ConvLab-2 inherits ConvLab's framework but integrates more powerful dialogue models and supports more datasets. Besides, we have developed an analysis tool and an interactive tool to assist researchers in diagnosing dialogue systems. The analysis tool presents rich statistics and summarizes common mistakes from simulated dialogues, which facilitates error analysis and system improvement. The interactive tool provides a user interface that allows developers to diagnose an assembled dialogue system by interacting with the system and modifying the output of each system component.

preprint2020arXiv

Few-Shot Named Entity Recognition: A Comprehensive Study

This paper presents a comprehensive study to efficiently build named entity recognition (NER) systems when a small number of in-domain labeled data is available. Based upon recent Transformer-based self-supervised pre-trained language models (PLMs), we investigate three orthogonal schemes to improve the model generalization ability for few-shot settings: (1) meta-learning to construct prototypes for different entity types, (2) supervised pre-training on noisy web data to extract entity-related generic representations and (3) self-training to leverage unlabeled in-domain data. Different combinations of these schemes are also considered. We perform extensive empirical comparisons on 10 public NER datasets with various proportions of labeled data, suggesting useful insights for future research. Our experiments show that (i) in the few-shot learning setting, the proposed NER schemes significantly improve or outperform the commonly used baseline, a PLM-based linear classifier fine-tuned on domain labels; (ii) We create new state-of-the-art results on both few-shot and training-free settings compared with existing methods. We will release our code and pre-trained models for reproducible research.

preprint2020arXiv

Few-shot Natural Language Generation for Task-Oriented Dialog

As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations.

preprint2020arXiv

Guided Dialog Policy Learning without Adversarial Learning in the Loop

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a dialogue finishes. Besides, the reward signal is manually designed by human experts, which requires domain knowledge. Recently, a number of adversarial learning methods have been proposed to learn the reward function together with the dialogue policy. However, to alternatively update the dialogue policy and the reward model on the fly, we are limited to policy-gradient-based algorithms, such as REINFORCE and PPO. Moreover, the alternating training of a dialogue agent and the reward model can easily get stuck in local optima or result in mode collapse. To overcome the listed issues, we propose to decompose the adversarial training into two steps. First, we train the discriminator with an auxiliary dialogue generator and then incorporate a derived reward model into a common RL method to guide the dialogue policy learning. This approach is applicable to both on-policy and off-policy RL methods. Based on our extensive experimentation, we can conclude the proposed method: (1) achieves a remarkable task success rate using both on-policy and off-policy RL methods; and (2) has the potential to transfer knowledge from existing domains to a new domain.

preprint2020arXiv

Is Your Goal-Oriented Dialog Model Performing Really Well? Empirical Analysis of System-wise Evaluation

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of individual dialog components, there is a lack of comprehensive empirical study on how different components contribute to the overall performance of a dialog system. In this paper, we perform a system-wise evaluation and present an empirical analysis on different types of dialog systems which are composed of different modules in different settings. Our results show that (1) a pipeline dialog system trained using fine-grained supervision signals at different component levels often obtains better performance than the systems that use joint or end-to-end models trained on coarse-grained labels, (2) component-wise, single-turn evaluation results are not always consistent with the overall performance of a dialog system, and (3) despite the discrepancy between simulators and human users, simulated evaluation is still a valid alternative to the costly human evaluation especially in the early stage of development.

preprint2020arXiv

Meta Dialogue Policy Learning

Dialog policy determines the next-step actions for agents and hence is central to a dialogue system. However, when migrated to novel domains with little data, a policy model can fail to adapt due to insufficient interactions with the new environment. We propose Deep Transferable Q-Network (DTQN) to utilize shareable low-level signals between domains, such as dialogue acts and slots. We decompose the state and action representation space into feature subspaces corresponding to these low-level components to facilitate cross-domain knowledge transfer. Furthermore, we embed DTQN in a meta-learning framework and introduce Meta-DTQN with a dual-replay mechanism to enable effective off-policy training and adaptation. In experiments, our model outperforms baseline models in terms of both success rate and dialogue efficiency on the multi-domain dialogue dataset MultiWOZ 2.0.

preprint2020arXiv

RADDLE: An Evaluation Benchmark and Analysis Platform for Robust Task-oriented Dialog Systems

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various styles, modalities or domains. In pursuit of these goals, we introduce the RADDLE benchmark, a collection of corpora and tools for evaluating the performance of models across a diverse set of domains. By including tasks with limited training data, RADDLE is designed to favor and encourage models with a strong generalization ability. RADDLE also includes a diagnostic checklist that facilitates detailed robustness analysis in aspects such as language variations, speech errors, unseen entities, and out-of-domain utterances. We evaluate recent state-of-the-art systems based on pre-training and fine-tuning, and find that grounded pre-training on heterogeneous dialog corpora performs better than training a separate model per domain. Overall, existing models are less than satisfactory in robustness evaluation, which suggests opportunities for future improvement.

preprint2020arXiv

Robust Conversational AI with Grounded Text Generation

This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with symbol-manipulation modules for knowledge base inference and prior knowledge encoding, to generate responses grounded in dialog belief state and real-world knowledge for task completion. GTG is pre-trained on large amounts of raw text and human conversational data, and can be fine-tuned to complete a wide range of tasks. The hybrid approach and its variants are being developed simultaneously by multiple research teams. The primary results reported on task-oriented dialog benchmarks are very promising, demonstrating the big potential of this approach. This article provides an overview of this progress and discusses related methods and technologies that can be incorporated for building robust conversational AI systems.