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The typical size of character and zeta sums is $o(\sqrt{x})$

We prove conjecturally sharp upper bounds for the Dirichlet character moments $\frac{1}{r-1} \sum_{χ\; \text{mod} \; r} |\sum_{n \leq x} χ(n)|^{2q}$, where $r$ is a large prime, $1 \leq x \leq r$, and $0 \leq q \leq 1$ is real. In particular, if both $x$ and $r/x$ tend to infinity with $r$ then $\frac{1}{r-1} \sum_{χ\; \text{mod} \; r} |\sum_{n \leq x} χ(n)| = o(\sqrt{x})$, and so the sums $\sum_{n \leq x} χ(n)$ typically exhibit "better than squareroot cancellation". We prove analogous better than squareroot bounds for the moments $\frac{1}{T} \int_{0}^{T} |\sum_{n \leq x} n^{it}|^{2q} dt$ of zeta sums; of Dirichlet theta functions $θ(1,χ)$; and of the sums $\sum_{n \leq x} h(n) χ(n)$, where $h(n)$ is any suitably bounded multiplicative function (for example the Möbius function $μ(n)$). The proofs depend on similar better than squareroot cancellation phenomena for low moments of random multiplicative functions. An important ingredient is a reorganisation of the conditioning arguments from the random case, so that one only needs to "condition" on a small collection of fairly short prime number sums. The conditioned quantities arising can then be well approximated by twisted second moments, whose behaviour is the same for character and zeta sums as in the random case.