Heavy tails in multi-server queues

preprint2013arXivOpen access

Abstract

In this paper, the asymptotic behaviour of the distribution tail of the stationary waiting time WW in the GI/GI/2GI/GI/2 FCFS queue is studied. Under subexponential-type assumptions on the service time distribution, bounds and sharp asymptotics are given for the probability P{W>x}{\bf P}\{W>x\}. We also get asymptotics for the distribution tail of a stationary two-dimensional workload vector and of a stationary queue length. These asymptotics depend heavily on the traffic load.

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