Bilingual by default: Voice Assistants and the role of code-switching in creating a bilingual user experience

preprint2022arXivOpen access

Abstract

Conversational User Interfaces such as Voice Assistants are hugely popular. Yet they are designed to be monolingual by default, lacking support for, or sensitivity to, the bilingual dialogue experience. In this provocation paper, we highlight the language production challenges faced in VA interaction for bilingual users. We argue that, by facilitating phenomena seen in bilingual interaction, such as code-switching, we can foster a more inclusive and improved user experience for bilingual users. We also explore ways that this might be achieved, through the support of multiple language recognition as well as being sensitive to the preferences of code-switching in speech output.

Explore this paper’s authors, topics and related work.

Building this map preview

BZPEER is loading the nearby papers, people, topics and institutions for this page.

Reviews 0

Write a reviewWrite

No reviews yet.

Discussion 0

Add a commentWrite

No comments yet.