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Udo Kruschwitz

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Published work

7 published item(s)

preprint2026arXiv

"Can You Tell Me?": Designing Copilots to Support Human Judgement in Online Information Seeking

Generative AI (GenAI) tools are transforming information seeking, but their fluent, authoritative responses risk overreliance and discourage independent verification and reasoning. Rather than replacing the cognitive work of users, GenAI systems should be designed to support and scaffold it. Therefore, this paper introduces an LLM-based conversational copilot designed to scaffold information evaluation rather than provide answers and foster digital literacy skills. In a pre-registered, randomised controlled trial (N=261) examining three interface conditions including a chat-based copilot, our mixed-methods analysis reveals that users engaged deeply with the copilot, demonstrating metacognitive reflection. However, the copilot did not significantly improve answer correctness or search engagement, largely due to a "time-on-chat vs. exploration" trade-off and users' bias toward positive information. Qualitative findings reveal tension between the copilot's Socratic approach and users' desire for efficiency. These results highlight both the promise and pitfalls of pedagogical copilots, and we outline design pathways to reconcile literacy goals with efficiency demands.

preprint2026arXiv

Annotation Quality in Aspect-Based Sentiment Analysis: A Case Study Comparing Experts, Students, Crowdworkers, and Large Language Model

Aspect-Based Sentiment Analysis (ABSA) enables fine-grained opinion analysis by identifying sentiments toward specific aspects or targets within a text. While ABSA has been widely studied for English, research on other languages such as German remains limited, largely due to the lack of high-quality annotated datasets. This paper examines how different annotation sources influence the development of German ABSA. To this end, an existing dataset is re-annotated by experts to establish a ground truth, which serves as a reference for evaluating annotations produced by students, crowdworkers, Large Language Models (LLMs), and experts. Annotation quality is compared using Inter-Annotator Agreement (IAA) and its impact on downstream model performance for different ABSA subtasks. The evaluation focuses on Aspect Category Sentiment Analysis (ACSA) and Target Aspect Sentiment Detection (TASD). We apply State-of-the-Art (SOTA) methods for ABSA, including BERT-, T5-, and LLaMA-based approaches to assess performance differences, spanning fine-tuning and in-context learning with instruction prompts. The findings provide practical insights into trade-offs between annotation reliability and efficiency, offering guidance for dataset construction in under-resourced Natural Language Processing (NLP) scenarios.

preprint2026arXiv

Seek and You Shall Find: Design & Evaluation of a Context-Aware Interactive Search Companion

Many users struggle with effective online search and critical evaluation, especially in high-stakes domains like health, while often overestimating their digital literacy. Thus, in this demo, we present an interactive search companion that seamlessly integrates expert search strategies into existing search engine result pages. Providing context-aware tips on clarifying information needs, improving query formulation, encouraging result exploration, and mitigating biases, our companion aims to foster reflective search behaviour while minimising cognitive burden. A user study demonstrates the companion's successful encouragement of more active and exploratory search, leading users to submit 75 % more queries and view roughly twice as many results, as well as performance gains in difficult tasks. This demo illustrates how lightweight, contextual guidance can enhance search literacy and empower users through micro-learning opportunities. While the vision involves real-time LLM adaptivity, this study utilises a controlled implementation to test the underlying intervention strategies.

preprint2026arXiv

Zero-Shot to Full-Resource: Cross-lingual Transfer Strategies for Aspect-Based Sentiment Analysis

Aspect-based Sentiment Analysis (ABSA) extracts fine-grained opinions toward specific aspects within text but remains largely English-focused despite major advances in transformer-based and instruction-tuned models. This work presents a multilingual evaluation of state-of-the-art ABSA approaches across seven languages (English, German, French, Dutch, Russian, Spanish, and Czech) and four subtasks (ACD, ACSA, TASD, ASQP). We systematically compare different transformer architectures under zero-resource, data-only, and full-resource settings, using cross-lingual transfer, code-switching and machine translation. Fine-tuned Large Language Models (LLMs) achieve the highest overall scores, particularly in complex generative tasks, while few-shot counterparts approach this performance in simpler setups, where smaller encoder models also remain competitive. Cross-lingual training on multiple non-target languages yields the strongest transfer for fine-tuned LLMs, while smaller encoder or seq-to-seq models benefit most from code-switching, highlighting architecture-specific strategies for multilingual ABSA. We further contribute two new German datasets, an adapted GERestaurant and the first German ASQP dataset (GERest), to encourage multilingual ABSA research beyond English.

preprint2022arXiv

A New Dataset for Topic-Based Paragraph Classification in Genocide-Related Court Transcripts

Recent progress in natural language processing has been impressive in many different areas with transformer-based approaches setting new benchmarks for a wide range of applications. This development has also lowered the barriers for people outside the NLP community to tap into the tools and resources applied to a variety of domain-specific applications. The bottleneck however still remains the lack of annotated gold-standard collections as soon as one's research or professional interest falls outside the scope of what is readily available. One such area is genocide-related research (also including the work of experts who have a professional interest in accessing, exploring and searching large-scale document collections on the topic, such as lawyers). We present GTC (Genocide Transcript Corpus), the first annotated corpus of genocide-related court transcripts which serves three purposes: (1) to provide a first reference corpus for the community, (2) to establish benchmark performances (using state-of-the-art transformer-based approaches) for the new classification task of paragraph identification of violence-related witness statements, (3) to explore first steps towards transfer learning within the domain. We consider our contribution to be addressing in particular this year's hot topic on Language Technology for All.

preprint2022arXiv

Applying Automatic Text Summarization for Fake News Detection

The distribution of fake news is not a new but a rapidly growing problem. The shift to news consumption via social media has been one of the drivers for the spread of misleading and deliberately wrong information, as in addition to it of easy use there is rarely any veracity monitoring. Due to the harmful effects of such fake news on society, the detection of these has become increasingly important. We present an approach to the problem that combines the power of transformer-based language models while simultaneously addressing one of their inherent problems. Our framework, CMTR-BERT, combines multiple text representations, with the goal of circumventing sequential limits and related loss of information the underlying transformer architecture typically suffers from. Additionally, it enables the incorporation of contextual information. Extensive experiments on two very different, publicly available datasets demonstrates that our approach is able to set new state-of-the-art performance benchmarks. Apart from the benefit of using automatic text summarization techniques we also find that the incorporation of contextual information contributes to performance gains.

preprint2012arXiv

Motivations for Participation in Socially Networked Collective Intelligence Systems

One of the most significant challenges facing systems of collective intelligence is how to encourage participation on the scale required to produce high quality data. This paper details ongoing work with Phrase Detectives, an online game-with-a-purpose deployed on Facebook, and investigates user motivations for participation in social network gaming where the wisdom of crowds produces useful data.