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Tobias Gerstenberg

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3 published item(s)

preprint2026arXiv

Effective Explanations Support Planning Under Uncertainty

Explaining how to get from A to B can be challenging. It requires mentally simulating what the listener will do based on what they are told. To capture this process, we propose a computational model that converts utterances into action plans: a large language model translates an explanation into program-like guidance (a policy prior and value map), and a planning agent executes it under partial observability. We score explanations by the efficiency and reliability of the resulting paths, penalizing replanning. Across four preregistered experiments, we collect a corpus of 1,200 explanations over 24 maps, elicit helpfulness judgments, measure baseline navigation, and test behavior with explanations of differing quality. Higher-scored explanations are judged more helpful and improve navigation: participants with explanations outperform those without, and high-scoring explanations help more than low-scoring ones. Together, these results show procedural explanation as utility-guided communication shaped by how language can be grounded into action under uncertainty.

preprint2026arXiv

Imagining and building wise machines: The centrality of AI metacognition

Although AI has become increasingly smart, its wisdom has not kept pace. In this article, we examine what is known about human wisdom and sketch a vision of its AI counterpart. We analyze human wisdom as a set of strategies for solving intractable problems-those outside the scope of analytic techniques-including both object-level strategies like heuristics [for managing problems] and metacognitive strategies like intellectual humility, perspective-taking, or context-adaptability [for managing object-level strategies]. We argue that AI systems particularly struggle with metacognition; improved metacognition would lead to AI more robust to novel environments, explainable to users, cooperative with others, and safer in risking fewer misaligned goals with human users. We discuss how wise AI might be benchmarked, trained, and implemented.

preprint2022arXiv

Do Humans Trust Advice More if it Comes from AI? An Analysis of Human-AI Interactions

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such human-AI interactions, it is important to understand how users react to AI advice. In this paper, we recruited over 1100 crowdworkers to characterize how humans use AI suggestions relative to equivalent suggestions from a group of peer humans across several experimental settings. We find that participants' beliefs about how human versus AI performance on a given task affects whether they heed the advice. When participants do heed the advice, they use it similarly for human and AI suggestions. Based on these results, we propose a two-stage, "activation-integration" model for human behavior and use it to characterize the factors that affect human-AI interactions.