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Shaoquan Zhang

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Published work

4 published item(s)

preprint2026arXiv

SiriusHelper: An LLM Agent-Based Operations Assistant for Big Data Platforms

Big data platforms are widely used in modern enterprises, and an in-production intelligent assistant is increasingly important to help users quickly find actionable guidance and reduce operational burden. While recent LLM+RAG assistants provide a natural interface, they face practical challenges in real deployments: limited scenario coverage across both general consultation and domain-specific troubleshooting workflows, inefficient knowledge access due to inadequate multi-hop retrieval and flat knowledge organization, and high maintenance cost because escalated tickets are unstructured and hard to convert into assistant improvements and reusable SOPs. In this paper, we present SiriusHelper, a deployed intelligent assistant for big data platforms. SiriusHelper serves as a unified online assistant that automatically identifies user intent and routes queries to the right handling path, including dedicated expert workflows for specialized scenarios (e.g., SQL execution diagnosis). To support complex troubleshooting, SiriusHelper combines a DeepSearch-driven mechanism with a priority-based hierarchical knowledge base to enable multi-hop retrieval without context overload, thus improving answer reliability and latency. To reduce expert overhead, SiriusHelper further introduces automated ticket understanding and SOP distillation: it diagnoses the assistant failure reason (e.g., missing knowledge or wrong routing) and extracts domain-specific SOPs to continuously enrich the knowledge base. Experiments and online deployment on Tencent Big Data platform show that SiriusHelper outperforms representative alternatives and reduces online ticket volume by 20.8\%.

preprint2013arXiv

Broadcasting Algorithm with Per-neighbor Queues

Broadcasting systems such as P2P streaming systems represent important network applications that support up to millions of online users. An efficient broadcasting mechanism is at the core of the system design. Despite substantial efforts on developing efficient broadcasting algorithms, the following important question remains open: How to achieve the maximum broadcast rate in a distributed manner with each user maintaining information queues only for its direct neighbors? In this work, we first derive an innovative formulation of the problem over acyclic overlay networks with arbitrary underlay capacity constraints. Then, based on the formulation, we develop a distributed algorithm to achieve the maximum broadcast rate and every user only maintains one queue per-neighbor. Due to its lightweight nature, our algorithm scales very well with the network size and remains robust against high system dynamics. Finally, by conducting simulations we validate the optimality of our algorithm under different network capacity models. Simulation results further indicate that the convergence time of our algorithm grows linearly with the network size, which suggests an interesting direction for future investigation.

preprint2013arXiv

When Backpressure Meets Predictive Scheduling

Motivated by the increasing popularity of learning and predicting human user behavior in communication and computing systems, in this paper, we investigate the fundamental benefit of predictive scheduling, i.e., predicting and pre-serving arrivals, in controlled queueing systems. Based on a lookahead window prediction model, we first establish a novel equivalence between the predictive queueing system with a \emph{fully-efficient} scheduling scheme and an equivalent queueing system without prediction. This connection allows us to analytically demonstrate that predictive scheduling necessarily improves system delay performance and can drive it to zero with increasing prediction power. We then propose the \textsf{Predictive Backpressure (PBP)} algorithm for achieving optimal utility performance in such predictive systems. \textsf{PBP} efficiently incorporates prediction into stochastic system control and avoids the great complication due to the exponential state space growth in the prediction window size. We show that \textsf{PBP} can achieve a utility performance that is within $O(ε)$ of the optimal, for any $ε>0$, while guaranteeing that the system delay distribution is a \emph{shifted-to-the-left} version of that under the original Backpressure algorithm. Hence, the average packet delay under \textsf{PBP} is strictly better than that under Backpressure, and vanishes with increasing prediction window size. This implies that the resulting utility-delay tradeoff with predictive scheduling beats the known optimal $[O(ε), O(\log(1/ε))]$ tradeoff for systems without prediction.

preprint2012arXiv

Optimal Distributed P2P Streaming under Node Degree Bounds

We study the problem of maximizing the broadcast rate in peer-to-peer (P2P) systems under \emph{node degree bounds}, i.e., the number of neighbors a node can simultaneously connect to is upper-bounded. The problem is critical for supporting high-quality video streaming in P2P systems, and is challenging due to its combinatorial nature. In this paper, we address this problem by providing the first distributed solution that achieves near-optimal broadcast rate under arbitrary node degree bounds, and over arbitrary overlay graph. It runs on individual nodes and utilizes only the measurement from their one-hop neighbors, making the solution easy to implement and adaptable to peer churn and network dynamics. Our solution consists of two distributed algorithms proposed in this paper that can be of independent interests: a network-coding based broadcasting algorithm that optimizes the broadcast rate given a topology, and a Markov-chain guided topology hopping algorithm that optimizes the topology. Our distributed broadcasting algorithm achieves the optimal broadcast rate over arbitrary P2P topology, while previously proposed distributed algorithms obtain optimality only for P2P complete graphs. We prove the optimality of our solution and its convergence to a neighborhood around the optimal equilibrium under noisy measurements or without time-scale separation assumptions. We demonstrate the effectiveness of our solution in simulations using uplink bandwidth statistics of Internet hosts.