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Rania Khalaf

Rania Khalaf appears in the imported research catalog. Authorship, coauthor and topic links are available while profile ownership is still unclaimed.

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3 published item(s)

preprint2026arXiv

Robust Agent Compensation (RAC): Teaching AI Agents to Compensate

We present Robust Agent Compensation (RAC), a log-based recovery paradigm (providing a safety net) implemented through an architectural extension that can be applied to most Agent frameworks to support reliable executions (avoiding unintended side effects). Users can choose to enable RAC without changing their current agent code (e.g., LangGraph agents). The proposed approach can be implemented in most existing agent frameworks via their existing extension points. We present an implementation based on LangChain, demonstrate its viability through the $τ$-bench and REALM-Bench, and show that when solving complex problems, RAC is 1.5-8X or more better in both latency and token economy compared to state-of-the-art LLM-based recovery approaches.

preprint2020arXiv

A Conversational Digital Assistant for Intelligent Process Automation

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the overhead of updating legacy software. However, its many shortcomings, namely its lack of accessibility to business users, have prevented its widespread adoption in highly regulated industries. In this work, we explore interactive automation in the form of a conversational digital assistant. It allows business users to interact with and customize their automation solutions through natural language. The framework, which creates such assistants, relies on a multi-agent orchestration model and conversational wrappers for autonomous agents including RPAs. We demonstrate the effectiveness of our proposed approach on a loan approval business process and a travel preapproval business process.

preprint2020arXiv

From Robotic Process Automation to Intelligent Process Automation: Emerging Trends

In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of ``robotic process automation'' (RPA). However, we are currently at an inflection point in this evolution, as a new paradigm called ``Intelligent Process Automation'' (IPA) emerges, bringing machine learning (ML) and artificial intelligence (AI) technologies to bear in order to improve business process outcomes. The purpose of this paper is to provide a survey of this emerging theme and identify key open research challenges at the intersection of AI and business processes. We hope that this emerging theme will spark engaging conversations at the RPA Forum.