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Chung-Chi Chen

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3 published item(s)

preprint2026arXiv

Why Expert Alignment Is Hard: Evidence from Subjective Evaluation

Aligning large language models with expert judgment is especially difficult in subjective evaluation tasks, where experts may disagree, rely on tacit criteria, and change their judgments over time. In this paper, we study expert alignment as a way to understand this difficulty. Using expert evaluations and follow-up questionnaires, we examine how different forms of expert information affect alignment and what this reveals about subjective judgment. Our findings show four consistent patterns. First, alignment difficulty varies substantially across experts, suggesting that expert evaluation styles differ widely in their distance from a model's prior behavior. Second, explicit criteria and reasoning do not always improve alignment, indicating that expert judgment is not fully captured by verbalized rules. Third, editing is sensitive to both the number and the identity of examples, with small numbers of edits providing useful but unstable gains. Fourth, alignment difficulty differs across evaluation dimensions: dimensions grounded more directly in proposal content are easier to align, while dimensions requiring external knowledge or value-based judgment remain harder. Taken together, these results suggest that expert alignment is difficult not only because of model limitations, but also because subjective evaluation is inherently heterogeneous, partly tacit, dimension-dependent, and temporally unstable.

preprint2020arXiv

Fine-grained Financial Opinion Mining: A Survey and Research Agenda

Opinion mining is a prevalent research issue in many domains. In the financial domain, however, it is still in the early stages. Most of the researches on this topic only focus on the coarse-grained market sentiment analysis, i.e., 2-way classification for bullish/bearish. Thanks to the recent financial technology (FinTech) development, some interdisciplinary researchers start to involve in the in-depth analysis of investors' opinions. In this position paper, we first define the financial opinions from both coarse-grained and fine-grained points of views, and then provide an overview on the issues already tackled. In addition to listing research issues of the existing topics, we further propose a road map of fine-grained financial opinion mining for future researches, and point out several challenges yet to explore. Moreover, we provide possible directions to deal with the proposed research issues.

preprint2020arXiv

NLP in FinTech Applications: Past, Present and Future

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends. In this position paper, we focus on the researches applying natural language processing (NLP) technologies in the finance domain. Our goal is to indicate the position we are now and provide the blueprint for future researches. We go through the application scenarios from three aspects including Know Your Customer (KYC), Know Your Product (KYP), and Satisfy Your Customer (SYC). Both formal documents and informal textual data are analyzed to understand corporate customers and personal customers. Furthermore, we talk over how to dynamically update the features of products from the prospect and the risk points of view. Finally, we discuss satisfying the customers in both B2C and C2C business models. After summarizing the past and the recent challenges, we highlight several promising future research directions in the trend of FinTech and the open finance tendency.